Performance Support: More Than Just Training

Learning and Development managers often make the mistake of just focusing on either training or performance support when there is a difference between the two. This article underlines the key...

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The Trick to Creating Brilliant Hospitality Courses

Brilliant hospitality courses will pay off.  Create engaging and well-produced hospitality courses and you’re sure to see a boost in productivity and staff job satisfaction levels.  Addressed the...

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The Future Of Online Ed Isn’t Heading Where You Expect

Der Aufmacher: “A new pioneer has just planted its flag on the ed-tech frontier: the country of Trinidad and Tobago. Its government this week announced the creation of a “national knowledge nework” to promote free online learning in partnership with Khan Academy and Coursera.” 

Die Teilnehmer an Coursera-Kursen haben die Möglichkeit, vor Ort an der University of Trinidad zu lernen und sich mit anderen Teilnehmern auszutauschen. Coursera nennt das Konzept “Learning Hub”. Auch Weltbank und UNESCO sind interessiert. Für Trinidad and Tobago ist es nur ein Baustein auf dem Weg in die Wissensgesellschaft, wie es im Artikel heißt.
Anya Kamenetz, nprED, 29. Mai 2014 

Mehr Demokratie wagen! Schulungsfilme machen’s möglich

Mit Videolearning die Weiterbildung demokratisieren Demokratie und Weiterbildung? Was haben diese beiden Dinge denn miteinander zu tun? Beim näheren Hinsehen eine ganze Menge: Wie eine Studie des BMBF sowie eine Untersuchung der Bertelsmann-Stiftung deutlich machen, gibt es vielerorts in Sachen betrieblicher Bildung de facto eine „Zwei-Klassen-Gesellschaft“: Hochwertige und daher kostspielige Präsenz-Trainings kommen meist nur den... weiterlesen →

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New Raytheon Study Confirms Positive Impact of Learning Technologies on European Automotive Dealerships

Milton Keynes, England, (May 30, 2014) — Raytheon Professional Services (RPS) LLC, a subsidiary of Raytheon Company (NYSE: RTN), today released results and analysis from a comprehensive study of the impact of learning solutions on European automotive sales and service. The study conducted by Towards Maturity, reveals that 50 percent of automotive original equipment manufacturers (OEM) respondents said innovative learning technologies improved business performance.

The TAP® e-QUAL Programme is launched, enabling e-Learning Designs to be Quality-Assured

The e-QUAL Programme development followed from collaboration with NHS Wales and Academi Wales and a case study outlining the successful pilot programme may be viewed on the TAP website. Following feedback from the pilot, the TAP e-QUAL Programme is now launched. It will be relevant to any organisation which is resourcing self-study e-Learning modules, whether designed and developed internally or externally. Based on the TAP e-Learning Design Guidelines, e-QUAL is an integrated Programme which (a) provides skills training to enable content development that meets the Guidelines and (b) trains delegates in an objective assessment methodology, leading to TAP Certified e-QUAL Assessor status.

Student asks “Why am I here?”

This article by Austin Fitzhenry asks a simple question: “can students teach their lecturers a thing or two?”

  • Go read the full article on the Times Higher Education website, it is very good, extremely well written, and full of thought provoking comments and observations that need consideration if we are to improve the relationship between ‘teaching’ and ‘learning’.

Below are a few sections that caught my eye for one reason or another: 

“The question “Why am I here?” often strikes in the 73rd minute of a droning lecture. Don’t misunderstand – I love lectures. But only if the person delivering it knows how to allow learning. And yes, I do mean “allow”, for academics don’t create learning – only the student can do that. Unfortunately, most if not all lecturers are crippled by misunderstandings about their students and ill-founded assumptions about education itself. If we can filter the mud from the Pierian Spring, then they will have far less frustration in their lives and students will stop wishing that they were somewhere else. So one afternoon, after a particularly frustrating day with my professors, I sat down and wrote my lecture to them. I pray that they are taking notes.”

A student’s lecture to professors

On challenging the student -
“Have you ever wondered why your students aren’t more interested? The answer is likely to be that they are bored. What causes boredom? Slow or irrelevant lectures, those that don’t connect the dots, or that focus on details at the expense of context. Students are not being challenged. Their sense of exploration is cloistered. You may say that your students can barely keep up as it is. In most cases this is not true. Your students are capable of far more than you give them credit for. Yet most professors have a compulsion to teach at the lowest level among the students. During the introduction to one course, my lecturer explained the level of maths he would be teaching: the same maths that is routinely taught in middle school. I went to a senior academic in the department to ask if I could skip it. My request was refused. “You have to understand: many of the students here can’t do basic arithmetic,” he said. “We have to adjust for that.” My chin hit the floor. Is it not equally unfair to above-average students to teach below their level as it is to below-average students to teach above their level? We need to re-examine our priorities. Is university about making everybody feel good about themselves, or about delivering high-quality education?”

On encouraging creativity -
“Some lecturers don’t bother to teach things that won’t be in the exam. They are letting their students down. The best professors range widely across their subject while also making clear what their students will be expected to know in the examination hall. This approach ensures that students are able to apply their learning in the real world, as well as stimulating curiosity and learning. Stay focused on relaying knowledge and understanding, and the test should take care of itself. Last year I was talking with a fellow student about an unusually challenging assignment, and he joked: “Wait, I have to come up with something on my own? I actually have to think?” But it’s not a joke. Many students spend all day, every day, being spoon-fed. Those that get fed up drop out. Those that don’t usually become complacent. Intellectual flabbiness sets in. Ultimately whether or not they succumb is up to them, but their lecturers can help them fight the disease. Without exercise, the creativity muscle atrophies. Take every opportunity, large and small, to let students create something.”

On required attendance -
“Allow your students to be adults by recognising that if someone doesn’t want to learn, they aren’t going to learn. Requiring attendance is absurd. Every student entered college of their own free will. Let us decide what we want to do with that choice. This goes for texting, eating, or anything else in class. As long as it doesn’t distract others, just chill. Taking responsibility for the responsibilities of others creates adults who have never had the chance to mature. At 18 we’ve just finished a couple of decades of being told what to do, and have finally gained independence. We will judge whether your material is too basic, if it’s just repeating old ground or if it’s little more than busywork, and decide for ourselves whether to attend. The test results at the end will speak for themselves, and if a student can master a subject without even attending class, they should be applauded, not punished.”

Image source: Storm of the Century (CC BY 2.0)

Game Over: 4 Gamification Mistakes

Gamification is a popular trend for e-Learning right now. But if your learners are disinterested, unfocused or not learning anything valuable - it may be GAME OVER for your e-Learning course. 

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Gamification – Hintergründe & Andwendungsbeispiele bei SAP

Leider fehlt das gesprochene Wort, um die verschiedenen Beispiele besser einordnen zu können. Denn im zweiten Teil dieser Präsentation zeigt Thomas Jenewein (SAP), was heute bereits praktiziert wird, um Mitarbeiter bzw. Lerner mit Hilfe spielerischer Elemente zu motivieren: von einem 8-wöchigen Online-Training in einer gamifizierten Umgebung bis zu Badges als Bausteine des SAP Social Networks.
Thomas Jenewein, SAP Learn, 16. Mai 2014

Gamification – Hintergründe & Andwendungsbeispiele bei SAP from SAP Learn

Organizational Learning in the Network Era

Harold Jarche erinnert in diesem Artikel noch einmal daran, wie sehr Lernen heute in Arbeitsprozesse eingebunden ist. Oder andersherum: Wer eine Antwort auf ein aktuelles Problem sucht, wird diese selten bei Kollegen in der betrieblichen Weiterbildung suchen. Erste Adresse sind die Peers, die Mitglieder des Teams, der Communities, die Netzwerke, in denen man ist. Diese Strukturen und den organisationsweiten Austausch zwischen ihnen zu unterstützen, wird mehr und mehr zur Aufgabe der Weiterbildung.

“People in a network era learning organization need more than training; they need ongoing, real-time, constantly-changing, collaborative, support. Much of this they can get from themselves, their communities of practice, and their networks. But they can only work effectively if barriers to organizational learning are removed.”
Harold Jarche, Blog, 29. Mai 2014