Alternate Reality Games For Corporate Training: What About Participation?

In an ARG experience, the realism of the story is strong at the beginning and the player might not be sure whether they are even playing a game. This is particularly true in an entertainment ARG where 100% target audience participation is NOT required. In those instances, the ARG is often a tangential experience that enhances the main entertainment or learning objective. However, in business and education 100% target audience participation and completion is often necessary.

This post was first published on eLearning Industry.

4 Sure-Fire Rules For Effective Customer Service Training

Customer service training can realign a business for unprecedented growth in the marketplace. Customer service representatives that undergo regular training are able to provide superior customer care and support - be it in person, online via live chat software, or through a phone conversation.

This post was first published on eLearning Industry.

Free eBook: The Empowered Learner

The progress of technology in our times has changed dramatically so many fields of science. Education could not be a different case, and no one can deny that the power is in the hands of the learner, as this eBook highlights. This reading, focusing on the modern learning environment, especially in workplaces, gives you a different look on how the instant knowledge gained by technology is changing everything throughout a Learning and Development department.

This post was first published on eLearning Industry.

Empowered Learners: Hyperconnected And Self-Directed

Research shows us that employees are accessing the learning they need differently from how they did just a few years ago. Here is how most of today’s corporate learners are now looking for what they need away from their organization's Learning and Development channels.

This post was first published on eLearning Industry.

Compliance Tracking Or Employee Engagement? 5 Tips Towards A Holistic Approach To Your Corporate LMS

Which is more important for online training success: Big Data or human experience? In this article, I’ll highlight the importance of using your corporate Learning Management System for both compliance tracking and employee engagement.

This post was first published on eLearning Industry.

Traditional Vs Smarter eLearning: Which One Will Waste Your Time

Not all eLearning is created equal; much of it is a complete waste of time with limited active or engaging learning actually happening. Here are some critical rules to ensure you create smarter eLearning, which actually benefits employee and business performance, rather than just ticking a box.

This post was first published on eLearning Industry.