Use Gamification In The Workplace: Redefine Learning By Boosting Engagement And Collaboration

Gamification has become one of the key trends in digital learning environments. It depicts all that is motivating, from rewards and badges to teamwork and collegial support. The blend of these benefits successfully develops knowledge competency that influences the success of organizations. This post was first published on eLearning Industry.

Top 6 Ways To Improve Learner Engagement In Your Organization

Are your online training initiatives really paying off? Do employees get the skill-building resources they need to be productive on the job, or do they lack the motivation to achieve the learning objectives? In this article, I'll share the top 6 ways to improve learner engagement in your organization. This post was first published on eLearning Industry.

Alternate Reality Games For Corporate Training: What About Participation?

In an ARG experience, the realism of the story is strong at the beginning and the player might not be sure whether they are even playing a game. This is particularly true in an entertainment ARG where 100% target audience participation is NOT required. In those instances, the ARG is often a tangential experience that enhances the main entertainment or learning objective. However, in business and education 100% target audience participation and completion is often necessary.

This post was first published on eLearning Industry.

4 Sure-Fire Rules For Effective Customer Service Training

Customer service training can realign a business for unprecedented growth in the marketplace. Customer service representatives that undergo regular training are able to provide superior customer care and support - be it in person, online via live chat software, or through a phone conversation.

This post was first published on eLearning Industry.