Follow our unconventional article to learn how 3 L&D pros boosted their employee training engagement through 5 steps.
This post was first published on eLearning Industry.
In an ARG experience, the realism of the story is strong at the beginning and the player might not be sure whether they are even playing a game. This is particularly true in an entertainment ARG where 100% target audience participation is NOT required. In those instances, the ARG is often a tangential experience that enhances the main entertainment or learning objective. However, in business and education 100% target audience participation and completion is often necessary.
This post was first published on eLearning Industry.
Customer service training can realign a business for unprecedented growth in the marketplace. Customer service representatives that undergo regular training are able to provide superior customer care and support - be it in person, online via live chat software, or through a phone conversation.
This post was first published on eLearning Industry.
