6 Ways To Use Microlearning In Customer Service Online Training

Your customer service staff works on the front lines of your organization. They are the ones that keep customers happy and loyal by addressing their needs and helping them stay well-informed. As such, they need quick online training resources that they can access anywhere, even in the middle of a transaction. In this article, I'll highlight 6 ways that you can use microlearning in customer service online training.

This post was first published on eLearning Industry.

3 Microlearning Essentials: Catchy, Focused, And Credible (CFC) Content

Microlearning. Learning Bytes. Learning Capsules - These terms have now become synonymous with eLearning. But do we really understand what it entails, and how to go about designing these? This articles presents some tips that will help you in making effective and engaging microlearning pieces.

This post was first published on eLearning Industry.

What Is Microlearning And What Are The Most Important Microlearning Features?

There is a huge shift in the profile of employees in organizations today. They have less time on hand, huge deliverables and responsibilities, and need to keep pace with changing times and business needs. Formal, annual training programs are just not enough to keep pace with the need for constant learning

This post was first published on eLearning Industry.

5 Tips To Make Microlearning Successful

Learning designers have been chopping up their content into small courses for many years now. But is this really microlearning? In this article, we challenge the traditional microlearning perceptions and share new ideas on how to make microlearning successful.

This post was first published on eLearning Industry.

6 Tips To Use Video To Make The Complex Simple

If you've got some complex information that your learners need to understand, where do you start? Whether it's a complex process, an intricate network, or a sophisticated technique, applying these 6 tips can help you use video to make the complex simple.

This post was first published on eLearning Industry.

Learning Arcs: Fastest Way To Create Your Microlearning Modules

eLearning creators are often hassled with creating multiple course modules on the same subject with slight variations in audience requirements. People talk about microlearning as the way to handle such situations. But what is the right way to implement microlearning? Well, learning arcs. Read on to know more.

This post was first published on eLearning Industry.

How To Create Engaging Compliance Courses Using Gamification And Microlearning

When you think of compliance courses, possibly the first word that comes to mind is boring. Well, they tend to be boring but can be uplifted to offer better learner engagement. In this article, you will see how you can create engaging compliance courses using gamification and microlearning approaches.

This post was first published on eLearning Industry.

5 Ways To Use Instagram In Corporate eLearning

Most of your corporate learners are already sharing selfies and family photos on Instagram. So, why not use this powerful social media platform to deliver bite-size online training to your employees? In this article, I’ll share 5 ways that you can use Instagram in corporate eLearning.

This post was first published on eLearning Industry.