Gamification Use Case: How To Offset Employee Disengagement With A Gamified Learning Portal Approach

In this article, I share a use case on how to use gamification to engage your disengaged employees and provide better motivation plus a stickier learning experience. The use case showcases how gamification aids you in creating a high impact training.

Ways To Offset Employee Disengagement With A Gamified Learning Portal Approach

Introducing a series of use cases by EI Design on various facets of online corporate training to create a more immersive learning experience.

See how you can leverage on these use cases to enhance the impact of your online training.

The Challenge

The problem of disengaged employees is very real and poses a persisting challenge that can defeat the purpose of a training program. Despite millions of dollars on training spend, L&D teams often lament on this challenge.

So, the question is what learning strategies will excite the learners and deliver the desired learning experience and performance gain or even trigger behavioral change.

Gamification In Corporate Training To Your Rescue!

Why Gamification?

If you were to ask an employee the top two things that motivate him or her, you are likely to hear recognition and rewards.

It comes as no surprise that what motivates employees needs to be part of the learning strategies so that we have an engaged and motivated audience for the training.

This is where gamification for learning fits in, and I will showcase this in the gamification use case later in the article.

What Is Gamification And How Can It Be Used Effectively To Step-up The Online Training Impact?

Gamification in online training involves the use of gaming principles to create an immersive and engaging learning experience.

It helps learners engage better, it is immersive, and creates a higher recall, retention, and application of learning on the job.

Gamification techniques can be used effectively to provide a fun-filled learning experience and:

  • Meet the learning outcomes, exactly as in traditional eLearning
  • Help learners apply their learning by handling real-life situations in a safe, though controlled, environment

Game mechanics:  Our gamification practice focuses on its use for serious learning so that at the end of the learning journey, the learner meets specific outcomes.

Our courses are typically driven by a narrative or a story for the learning path, and the key elements of the game mechanics that we use are:

  1. Challenges (learning goals)
  2. Levels (learning path)
  3. Instant feedback (to aid progress)
  4. Scores (accomplishment and gratification)
  5. Badges (for significant achievements)
  6. Leaderboards (for analytics)
  7. Competition (to assess where you stand against others)
  8. Collaboration (when multiple teams play)

I will showcase a few of these techniques in the gamification use case later in the article.

How Can You Use Gamification To Impact Learner Performance And Behavior?

Besides being fun, engaging, and motivating, the right usage of gamification techniques in online training help you meet the stipulated learning outcomes.

It provides the following 5 key benefits:

  1. A More Engaging Learning Experience Equals Higher Recall And Retention
    The usage of gaming elements provides an immersive environment for learners wherein they learn and have fun.
  2. The Gamification Approaches Put The Learners In Relatable Situations That They Would Encounter In Real-Life
    It helps them practice safely as they understand the implications of their choices. Such learning experiences help them retain knowledge better than traditional learning strategies.
  3. Effectively Designed Gamified Courses Can Influence And Drive A Change In Learner Behavior Over Time
    Instant feedback helps learners understand if their decisions were right or wrong. Furthermore, gamification uses concepts of spaced repetition, which is an effective approach to bring about the desired change in their behavior.
  4. Gamification Can Be Applied To Address All Kinds Of Corporate Training
    Great use cases of gamification include induction and onboarding, soft skills training, professional skills training, product training, sales training, and even compliance.
  5. While Gamification Resonates Well With The Millennials, You Would Be Surprised To See Even Other Learner Profiles Respond Favorably
    Badges, awards, and leaderboards draw diverse learner profiles, typically have higher engagement, and demonstrate better completion rates.

Now, I share a gamification use case that features a combination of gamification and microlearningrendered in a gamified learning portal format.

Key highlights of this gamification use case are:

  • Learner profile
    Designed primarily for the millennial workforce, this gamification use case shows that the approach resonates well with other learner profiles too.
  • Use of partial gamification techniques
  • Leverage on microlearning
    The learning nuggets are provided to the learner through a gamified path and the assessments feature diverse formats of gamified quizzes.

Gamification Use Case: A Gamified Learning Portal Featuring A Microlearning Approach For Induction And Onboarding

 We had been using a face-to-face training delivery for our Induction and Onboarding program since our inception in 2002.

In the early years, when the team was small, this approach worked well and enabled us to complete the exercise in time. With the significant involvement of key stakeholders, the program delivered a high-impact training and built strong bonds with new employees.

Challenge 1

As the team grew and the intake of new employees became staggered, we started seeing challenges like:

  • Delays in timely completion
  • Inadequate time spent by managers
  • Inconsistent messaging

Action Taken

Nearly 6 years ago, we changed the model to a blended format, with a significant part of the training going online, and this did offset some of the challenges.

Challenge 2

However, after some time, I started getting feedback from our Head of Operations and the HCM team that the program was not delivering the desired value anymore.

The Reason?

In the last 3 years, our learner demographics had changed dramatically to include millennials – over 70% of our team is now millennial. They found the approach a bit too prescriptive, flat, and not engaging enough.

What Is the Solution That Can Deliver The Required Results?

A Gamified Learning Portal Featuring A Combination Of Gamification And Microlearning

We went back to the drawing board and created a learning design that will appeal to both learner profiles, millennial and non-millennials. Additionally, we wanted to select an approach that will have a longer shelf life.

Furthermore, it should enable us to update individual nuggets with ease so that we can keep the information current.

The Outcome – A Gamified Learning Portal Based Approach Featuring

  • Blended training
  • Multi-device support
  • Learning journey

The Key Highlights Of The Gamified Learning Portal Based Approach

  • Gamified learning journey
  • Microlearning (Includes Virtual Reality and varied formats of video-based learning)
  • Gamified assessments
  • Leaderboards and stats on performance
  • Social learning
  • Gateway for further learning (to our learning exchange)

Here is a glimpse of the gamified learning journey featuring multiple tracks to learn during the 4 weeks of the program:

Gamified Learning Portal Based Approach

It includes stats on the learner’s performance, leaderboards, and social learning as shown here:

Gamified Learning Portal Based Approach

Here is a sample of one of the many gamified quizzes used in the portal:

Gamified Learning Portal Based Approach

The induction and onboarding journey features 23 microlearning nuggets in varied and very interesting formats.

I have selected a couple of nuggets that use a Virtual Reality (VR) and animated videos based approach.

Gamified Learning Portal Based Approach

Gamified Learning Portal Based Approach

Gamified Learning Portal Based Approach

The Impact?

  1. Learner Reaction
    Resounding positive feedback that the program is engaging, relevant, and in sync with the expectations of modern learners. They also liked the flexibility to review the microlearning assets on their smartphones.
  2. Learner Engagement
    Across the board, we got great feedback from our surveys and through online comments on the microlearning nuggets (what they liked).
  3. Learning Impact
    We got back to a timely cycle of completion of the induction and onboarding program and, thereafter, a better assimilation of the new inductees as per our plan.

I hope this article and the featured gamification use case gives you adequate insights on how you can convert your disengaged employees to highly engaged and motivated employees through the stellar combination of gamification and microlearning (as a gamified learning portal).

Not only can you apply this approach to your induction and onboarding program, but it also can easily be adapted to your other corporate training needs.

Source: https://www.eidesign.net/gamification-use-case-how-to-offset-employee-disengagement-with-a-gamified-learning-portal-approach/

The post Gamification Use Case: How To Offset Employee Disengagement With A Gamified Learning Portal Approach appeared first on eLearning.

Using A Gamified Approach To Learning

As we seek to utilize effective and engaging forms of learning to promote our learners as active and motivated participants in their own learning experiences, has the industry really captured the essence of game-based learning and gamification, and are we doing it well? This post was first published on eLearning Industry.

The Complete Learning Technologist Certificate – Coming to Orlando in February!

I’ve wanted to put together a learning technologist certification for a long, long time. Well, guess who had the same idea – Training Magazine! And they’re making it happen at Training 2019! Learning geeks will unite in Orlando for our three-day learning technology program February 22-24, 2019. You can register here.

  • Day 1: Creation and Authoring Learning Tools, presented by Jeff Batt
  • Day 2: Multimedia Planning, Tools and Gadgets, presented by Nick Floro
  • Day 3: Delivery and Emerging Technologies, presented by yours truly

I’m going to cover a variety of technologies on day three, in addition to discussing how to select and implement educational technology. And I’ll give you some free goodies to take home with you. Take a look at the program descriptions below and consider joining us at Disney’s Coronado Springs Resort!

The Complete Learning Technologist Certificate Program

Whether you are a designer, developer, manager, facilitator, administrator, or executive, you need to understand what learning technologies are capable of today—and what their promise is for tomorrow. Through demos, hands-on experience, checklists, and rubrics, this program goes beyond identifying the latest shiny training tech objects — and helps you become a well-rounded learning technologist who makes the optimal selection, design, and implementation decisions for your organization.

Day 1 Creation and Authoring Learning Tools; Jeff Batt, Head Trainer, Learning Dojo

Authoring tools change quickly and often, so how do you keep up? We’ll begin by examining the overall principles of development (i.e., elements, properties, behavior). Then, using those principles, we’ll begin our exploration of specific authoring tools. You’ll learn:

  • About the basics of course authoring, regardless of what authoring tool you may be using.
  • How development principles apply to current off-the-shelf tools like Adobe Captivate and more.
  • How to make the appropriate selection for authoring tools.
  • How to learn any new authoring tool.

Day 2: Multimedia Planning, Tools and Gadgets; Nick Floro, Learning Architect, Sealworks Interactive Studios

Looking to bring your skills to the next level? On day two, you will learn how to get started building and designing interactive learning. Learn the finer points, practical skills that you can apply, and best practices for delivering engaging learning. You’ll learn about:

  • Architecting your next project with collaborative tools.
  • Sketching a storyboard from paper to PowerPoint.
  • Improving brainstorming and feedback loops.
  • Creating a prototype with Marvel app.
  • Using Explain Everything App to create animated explainers and promos and to provide feedback.
  • Thinking Outside the Box: 5 activities and concepts to add to your next project.
  • Building an interactive chatbot for learning.
  • Strategies for designing for learning and your audience.

Day 3: Delivery and Emerging Technologies; Katrina Marie Baker, Senior Learning Evangelist, Adobe

You’ve spent two days learning how to create engaging training resources. Day three focuses on how to deliver your content using the latest in learning technology and features content from Katrina’s books LMS Success and The LMS Selection Checklist. You will:

  • Define common types of learning technology platforms.
  • Demonstrate how technology can help you engage learners through the use of gamification, mobile learning, social learning, and blended learning elements.
  • Explain how to use reporting and analytics to understand the learner experience.
  • Describe the process to select a new technology platform, including the features and factors you should review with potential vendors.
  • Discuss the process of successfully implementing and maintaining a learning technology platform.
  • Cover best practices that include how to internally market your platform, curate your course catalog and content, and build an effective administrator team.

BONUS! You will walk away with supplemental materials and a free trial of Adobe Captivate Prime.

BYOD:  Please bring a WiFi-enabled laptop with Storyline and Captivate installed (trial versions okay).

The post The Complete Learning Technologist Certificate – Coming to Orlando in February! appeared first on eLearning.

Additional Class Available on December 18! Social Learning, User Generated Content & LMS Gamification

A second session of Engagement Upgrade: Social Learning, User Generated Content & LMS Gamification will happen on December 18, thanks to the Association for Talent Development!  Click here to join our free group discussion of some of the most popular topics in the learning technology space.

Here is the description:

Engagement is one of the most common demands for L&D professionals struggling to get more buy-in from an ever-busier workforce. There are hundreds of tactics and strategies that are credited with enhancing engagement, but which of them really have the potential to work?

In this session, Katrina Marie Baker, Adobe’s Senior Learning Evangelist, will explore three engagement enhancement options and discuss their potential to enhance the learning culture within your organization. This webinar goes beyond theory and focuses on what gamification, user-generated content, and social learning LMS features can do for your training program.

Join Katrina Marie Baker and explore how to:

  • Facilitate a culture of learning with user-generated content recommendations and sharing.
  • Moderate and aggregate user-generated learning content.
  • Align gamification initiatives with business objectives so they contribute to your organization’s goals.
  • Use learning technology to drive engagement using badges, leaderboards, and rewards.
  • Facilitate learning object-oriented discussion and conversation among your trainees.

This webinar includes examples of engagement features found within Adobe Captivate Prime.

Connect with me on Twitter or LinkedIn!  If you’d like to get to know other professionals in e-learning and learning technology, create an account on the Adobe Elearning blog or join the 2,400 members of LinkedIn group Learning Management System (LMS) Administrators.

The post Additional Class Available on December 18! Social Learning, User Generated Content & LMS Gamification appeared first on eLearning.

Engagement Upgrade: Social Learning, User Generated Content & LMS Gamification (Includes Webinar Recording & Slides)

On December 13, I facilitated a group discussion of some of the most popular topics in the learning technology space.  If you missed it and would like to join another live discussion, I’m facilitating one more session on December 18!  You can also take a look at the slides (embedded below and also available here) and the webinar recording will be available shortly.  The description is below as well.

Engagement is one of the most common demands for L&D professionals struggling to get more buy-in from an ever-busier workforce. There are hundreds of tactics and strategies that are credited with enhancing engagement, but which of them really have the potential to work?

In this session, Katrina Marie Baker, Adobe’s Senior Learning Evangelist, will explore three engagement enhancement options and discuss their potential to enhance the learning culture within your organization. This webinar goes beyond theory and focuses on what gamification, user-generated content, and social learning LMS features can do for your training program.

Join Katrina Marie Baker and explore how to:

  • Facilitate a culture of learning with user-generated content recommendations and sharing.
  • Moderate and aggregate user-generated learning content.
  • Align gamification initiatives with business objectives so they contribute to your organization’s goals.
  • Use learning technology to drive engagement using badges, leaderboards, and rewards.
  • Facilitate learning object-oriented discussion and conversation among your trainees.

This webinar includes examples of engagement features found within Adobe Captivate Prime.

Connect with me on Twitter or LinkedIn!  If you’d like to get to know other professionals in e-learning and learning technology, create an account on the Adobe Elearning blog or join the 2,400 members of LinkedIn group Learning Management System (LMS) Administrators.

The post Engagement Upgrade: Social Learning, User Generated Content & LMS Gamification (Includes Webinar Recording & Slides) appeared first on eLearning.

4 Must-see Examples of Gamification of Compliance Training

Compliance trainings have been a significant part of corporate trainings for a long time now, they have been in the online format for the last 25 years. There have been a lot of changes since then in the way learning strategies are structured. And, compliance trainings have not yet used any new strategies to enhance the experiences of the learner.

Usually, compliance trainings are mandatory programs, and learners are never enthusiastic about taking them up. most compliance trainings also tend to be dreary, making it harder for learners to remain engaged. one way to make sure that learner receive a whole compliance training experience is by using gamification. by implementing it effectively, gamification can create a sticky learning experience and high engagement, high recall and higher retention, and correct application.

The following are 4 examples that organizations can use to look at how gamification enhances the effectiveness of compliance trainings.

4 Must-see Examples of Gamification of Compliance Training

Adopting a gamification approach in compliance training has multiple benefits for both learners as well as the business. It helps learners gain a higher level of engagement and an immersive experience that boosts learners to take the course with interest and enjoy the learning journey. From a business perspective, it instills the spirit of ’why comply.’ It also leads to the required behavioral change. Organizations will see more positive gains as they start applying or enhancing the existing approach by using these examples in their corporate trainings.

Source: https://www.eidesign.net/4-must-see-examples-of-gamification-of-compliance-training/

The post 4 Must-see Examples of Gamification of Compliance Training appeared first on eLearning.

Gamification Use Case: How To Offset Employee Disengagement With A Gamified Learning Portal Approach

In this article, I share a use case on how to use gamification to engage your disengaged employees and provide better motivation plus a stickier learning experience. The use case showcases how gamification aids you in creating a high impact training. This post was first published on eLearning Industry.

Gamification and Virtual Reality Being a Trend Setter in eLearning

When you feel like nothing is important more than learning, then you can think out of the box and add new dimensions to your ideas. In this context, Gamification has evolved by bringing online learning as a game to immerse the learners in life-like scenarios by virtual walkthroughs smearing virtual reality with it. Virtual reality…

Free Webinar: Social Learning, User Generated Content & LMS Gamification

Social learning has been the most discussed topic during my webinars over the past six months! Learning professionals face many challenges when implementing social learning, and yet the potential payoff is huge in terms of learner engagement. If social learning and gamification are priorities for you in 2019, come join one of our last group discussions of the year. Also, user generated content is going to be a hot topic for the industry next year, so I’ll provide some information around that trend.

Register with eLearning Industry for free. The description is below. See you soon!

Engagement Upgrade: Social Learning, User-Generated Content & LMS Gamification

Engagement is one of the most common demands for L&D professionals struggling to get more buy-in from an ever-busier workforce. There are hundreds of tactics and strategies that are credited with enhancing engagement, but which of them really have the potential to work?

In this session, Katrina Baker, Adobe’s Senior Learning Evangelist, will explore three engagement enhancement options and discuss their potential to enhance the learning culture within your organization. This webinar goes beyond theory and focuses on what gamification, user-generated content, and social learning LMS features can do for your training program.

Join Katrina Marie Baker and explore how to:

  • Facilitate a culture of learning with user-generated content recommendations and sharing.
  • Moderate and aggregate user-generated learning content.
  • Align gamification initiatives with business objectives so they contribute to your organization’s goals.
  • Use learning technology to drive engagement using badges, leaderboards, and rewards.
  • Facilitate learning object-oriented discussion and conversation among your trainees.

This webinar includes examples of engagement features found within Adobe Captivate Prime.

The post Free Webinar: Social Learning, User Generated Content & LMS Gamification appeared first on eLearning.