Intelligent Performance Support: A New Learning Paradigm

Always remember the people you’re supporting: the employees, the learners. Your performance support needs to be learner-centered or learners won’t want to use it. Also, today’s learners expect more. If information is accessible at the tap of a key wherever they are, they’ll expect similar connectivity in the workplace. This is where an enhanced version of performance support that properly harnesses and adapts to the opportunities offered by mobile, digital, intelligent technology can really come into its own. This post was first published on eLearning Industry.

10 Reasons You Need To Use Chatbots For Learning Support

A lot of the technology we use today involves Artificial Intelligence. AI’s not just about automating processes or analysing Big Data; there are also AI-driven bots for human-computer interactions. Think of Apple’s Siri, Amazon’s Alexa, and Microsoft’s Cortana. Now attention is turning to what AI can do for learning support. With businesses under ever-increasing pressure to be more efficient, productive, and cost-effective, AI-powered chatbots can help establish learning in the workflow. This post was first published on eLearning Industry.

Artificial Intelligence: Transforming Learning Support For Better Workplace Performance

We may not be aware of it, but Artificial Intelligence is already playing a major role in our everyday lives. It’s there, behind our Google searches and the recommendations we receive from Amazon and Netflix. It’s even become part of the furniture: think of Amazon’s Alexa devices. But AI is not just being used to retrieve information or perform tasks; it’s also involved in teaching and learning. Want to pick up a new language? Try the Duolingo app—powered by AI. So, if AI is out there, why not use it at work? AI is about to transform learning in the workplace. This post was first published on eLearning Industry.

What Can An AI Virtual Assistant Do For Workplace Learning?

Artificial Intelligence (AI) is in the news a lot these days, but often with negative connotations, especially for work. There are predictions of mass redundancies as robots take over our jobs. But let’s banish those nightmares and take a sober look at how AIs working to our advantage. Instead consider how an AI Virtual Assistant can make the workplace a more productive, efficient, and stimulating environment. This post was first published on eLearning Industry.

Some Thoughts On The 2018 Corporate eLearning Movers And Shakers’ List

The 2018 Movers and Shakers’ List of the "top 100 influencers" in the corporate eLearning industry around the world adopts the format of the 2017 list: 4 sections of 25 names each, plus a "Bubbling under Bronze" section of 12 people who, say the judges, just failed to make it onto this year’s list. This post was first published on eLearning Industry.