8 Reasons Why All The SMEs And Universities Would Love To Savor Qafie LMS

Qafie LMS – a modestly designed Learning Management System has oodles of accessories enhancing its usability. Highly scalable, multilingual, effective pricing, commendable user performance, and many more to its bucket list; making it one of the most sought after LMS tools for Subject Matters Experts (SMEs) and Universities.

This post was first published on eLearning Industry.

8 Reasons Why All The SMEs And Universities Would Love To Savor Qafie LMS

Qafie LMS – a modestly designed Learning Management System has oodles of accessories enhancing its usability. Highly scalable, multilingual, effective pricing, commendable user performance, and many more to its bucket list; making it one of the most sought after LMS tools for Subject Matters Experts (SMEs) and Universities.

This post was first published on eLearning Industry.

Why You Need Multiple Subject Matter Experts

We often look for a single Subject Matter Expert to provide all the inputs that we need for a learning project. But that may not always be possible or practical. In this article, we talk about the importance of, and the practical considerations for, having multiple Subject Matter Experts on our project.

This post was first published on eLearning Industry.

Why You Need Multiple Subject Matter Experts

We often look for a single Subject Matter Expert to provide all the inputs that we need for a learning project. But that may not always be possible or practical. In this article, we talk about the importance of, and the practical considerations for, having multiple Subject Matter Experts on our project.

This post was first published on eLearning Industry.

5 Steps To Win Subject Matter Experts’ Hearts

Subject Matter Experts (SMEs) are experts in their fields. Their minds are fully covered with the content and experiences that make your learners’ job easier. They have invested a lot of time in the same area and, therefore, their involvement in your eLearning course development is important. But it’s not easy; Subject Matter Experts usually give you a hard time before you get what you are looking for. In this article, you will learn how good communication skills can help you fulfill your expectations.

This post was first published on eLearning Industry.

KCA: A Simplified Training Strategy For Learning And Development

Do you have a small training team? Is that team comprised of former Subject Matter Experts (SMEs) without adult learning background? How can you get them to apply adult learning concepts without having any formal education in the subject? Knowledge, Context and Application (KCA) is a simplified training strategy for Learning and Development that helps develop Subject Matter Experts into effective trainers.

This post was first published on eLearning Industry.

7 Tips To Get The Subject Matter Expert Involved Ιn Your Next Corporate Client Meeting

How To Involve A Subject Matter Expert In A Corporate Client Meeting

Your Subject Matter Expert is an integral part of the eLearning team. They offer their expertise during the online training content curation process and help narrow down the key goals and objectives. But they can also be a valuable asset during kickoff meetings, feedback sessions, and online training course launches. Here are 7 tips that can help you tap into the experience and talents of your Subject Matter Expert in your next corporate client meeting.

  1. Enlist the aid of the RIGHT Subject Matter Expert.
    Subject Matter Experts tend to specialize in a specific field or niche. Therefore, it’s important to choose a Subject Matter Expert who has the expertise in the particular industry that pertains to your client. For example, you wouldn’t want to bring a life science Subject Matter Expert into a meeting that deals with physical science. They may know about a great deal about the general topic, but their experience does not lie within that targeted niche. Aside from their knowledge, you should also opt for a Subject Matter Expert who has the right disposition for the meeting. If they are typically boisterous then they may not be a good match for a client who is quiet and reserved, for example.
  2. Prepare them for what to expect in the meeting room.
    Even the most experienced Subject Matter Experts still need to be prepared beforehand. This is due to the fact that every meeting is different to some degree, even if you are working with the same client. Be sure to clarify their role in the meeting, what you expect them to discuss, and how they are going to contribute to the discussion overall. They should also know as much as possible about the situation, such as who is who and what topics will be covered.
  3. Determine the goals of the client meeting beforehand.
    Your Subject Matter Expert should be completely aware of what you hope to achieve by the end of the meeting, whether that be landing a new project or clarifying the eLearning course objectives. This is also the time to get their input and ask if they have any goals they would like to meet, such as learning more about the specific needs of the client before proposing the online training content. You may even want to supply them with a checklist of objectives that you want to cover during the meeting. If the goals are more in depth you can give them a detailed overview of the steps involved and how you are going to check them off your list.
  4. Research the client’s background prior to the meeting.
    Collaborate with your Subject Matter Expert
    to learn as much as possible about the client, including their mission statement, training initiatives, and history. You can typically find a wealth of resources online by visiting their website, LinkedIn profiles, and other social media pages. Look for any clues that might tell you what they are looking for and their professional traits. For example, are they tech-forward or do they prefer more traditional training methods? Researching their background gives you the opportunity to step into the meeting well informed and organized. You are also more likely to address their specific needs if you can identify their current training gaps.
  5. Ask the Subject Matter Expert to create examples for the client’s review.
    It’s always a good idea to head into a client meeting with something to show, especially if the client is new to online training and may still need some convincing. It’s also a great approach for clients who are unsure about what they truly want or need their online training program to contain. Ask your Subject Matter Expert to create a draft outline of the content to be included in the online training course and/or several examples that you can put on display. It doesn’t have to be anything detailed or elaborate, just as long as it gives them a clear idea of the options you have for them.
  6. Discuss the details of meeting after the fact.
    After you’ve stepped out of the meeting you should set aside some time to talk with your Subject Matter Expert. You can discuss the highlights and address concerns that either of you might have. This is also an opportunity to talk about how you are going to proceed and prepare for the next client meeting, if necessary. Go over each of the goals and objectives you set beforehand and determine if they were fully met. If not, then discuss the steps that you must take in order to achieve them. Make sure that your Subject Matter Expert knows about this post-meeting conference in advance so that they can make time in their schedule.
  7. Don’t forget to appreciate all of their hard work.
    Your Subject Matter Expert has taken the time to attend the meeting, prepare beforehand, and recap all of the details afterward. As such, they deserve a pat on the back and a show of gratitude. Thank them for all of their hard work, and ensure that they know how much you appreciate their efforts. Even experienced experts who have been in the field for years like to be praised every now and then, especially when they go above and beyond by making it to the client meeting.

The expertise, abilities, and skills that your Subject Matter Experts bring to the table can be of great value to you in the boardroom. The next time you're meeting your corporate client, why not bring your Subject Matter Expert along to make it even more productive.

Are you finding it difficult to work with your Subject Matter Expert? Read the article Working With Subject Matter Experts: The Ultimate Guide to learn how to work more effectively with your Subject Matter Expert and overcome the most common challenges.

This post was first published on eLearning Industry.

4 Obstacles Subject Matter Experts Face On A Regular Basis

4 Obstacles Subject Matter Experts Need To Overcome

It's always wise to step inside someone else's shoes from time to time and see things from their perspective. You may work with Subject Matter Experts for virtually all of your eLearning projects, but are you truly aware of the challenges they are contending with? Learning as much as possible about their work process, professional philosophy, and the obstacles they must overcome can drastically improve your collaboration. As a result, both your eLearning team and your audience will benefit. Here are the 4 most significant obstacles that Subject Mattar Experts face on a regular basis.

  1. Inexperience in the eLearning field. 
    Not all Subject Matter Experts are familiar with Instructional Design models and eLearning course design. They are completely competent when it comes to their niche, but eLearning may be slightly out of their scope. Even those who are experienced in the eLearning field need to know the specifics of your eLearning project so that they can do their job effectively. Unfortunately, some Subject Mattar Experts are asked to create eLearning content without any introduction to the topic, eLearning course layout, or online learner's backgrounds. The eLearning professional simply doesn’t take the time to get them familiar with how the entire eLearning development process works or all of the steps involved. Instead, they naturally assume that the Subject Matter Expert is an expert on all things, including all of the instructional design models, theories and eLearning principles that will be applied. This is why it’s crucial to be clear from the start with your Subject Matter Expert about what they can expect, what you expect from them, and the process that everyone must follow. In fact, you may even want to hold an eLearning project kickoff meeting where you assign roles, clarify job responsibilities, and give everyone the chance to meet their new eLearning team.
  2. Busy schedules.
    Virtually every working professional is pressed for time. This also applies to Subject Matter Experts. One of the major obstacles that Subject Matter Experts face on a daily basis is finding time to tackle their to-do list, both in their personal and professional lives. Your Subject Matter Expert probably has a significant amount of work to do for your eLearning course, including research, eLearning content development, and a variety of other tasks that require dedication and focus. This is in addition to all of the other things that are going on in their lives at the moment. Therefore, eLearning professionals should try to be as flexible and accommodating as possible. If a Subject Matter Expert is dealing with a sudden emergency, then do your best to work with them and be understanding about the situation. Also, keep in mind that their time is valuable, as well. Prepare for your SME meetings in advance and create a list of questions or topics that you need to cover in order to get the most out of your time, and theirs. Let them know that you appreciate their time and effort, and you are there if they need to discuss any issues that may arise over the course of the eLearning project.
  3. They are completely in the dark about the eLearning goals and objectives.
    Subject Matter Experts should have a clear idea of what your online learners need to achieve by the end of the eLearning course. In many cases, the experts are not informed about the goals of the eLearning project before they dive into the eLearning content. This usually comes down to a lack of communication. It’s possible that the Instructional Designer simply assumes that the Subject Matter Expert knows what needs to be accomplished or didn’t have the time to clearly convey the goals. Whatever the issue might be, the Subject Matter Expert is now in the dark about the desired outcome. As a result, they are neirther able to choose the ideas or concepts that align with the goals, nor do they have the opportunity to create eLearning content that offers real value. eLearning professionals should make a point to specify the goals and objectives from day one, so that Subject Matter Experts have a clear direction and there is no confusion about what learning needs to be achieved.
  4. They don’t know how the information will be applied.
    Subject Matter Experts are expected to know a lot about their specialty. After all, it’s one of the reasons why they are such an integral part of the eLearning team and the eLearning course design process. However, this abundance of knowledge can be problematic, if the Subject Matter Expert does not know how online learners will be applying it. They must have an idea of what the online learners will be expected to do with the information and how it will be used in the real world. Otherwise, they might include so much information that it overwhelms your audience and diminishes the value of your eLearning course. Sit down with your Subject Matter Expert beforehand and get their input about what should be included and what can be omitted. Identify exactly what your online learners will be doing with what they’ve learned and how it should benefit them in their real lives. Above all else, make sure that your Subject Matter Expert is aware of who will be taking the eLearning course and has access to all of the audience research you’ve conducted. If they can get a clear picture of their target audience they are more likely to create personalized learning materials.

Of course, Subject Matter Experts all have individual challenges that they must face over the course of their professional lives. This is why you should focus on communicating with your experts and building a successful working partnership. Doing so offers you the opportunity to discover their unique obstacles, so that you can potentially give them the support they need.

Looking for additional tips on working with Subject Matter Experts? Read the article Working With Subject Matter Experts: The Ultimate Guide to discover 9 additional ways that you can collaborate more effectively with your Subject Matter Expert.

This post was first published on eLearning Industry.

7 Tips For Getting Off To A Great Start With Your Subject Matter Expert

Make A Great Start With Your Subject Matter Expert

As the saying goes "this could be the beginning of a beautiful friendship", but only if you can build a solid foundation from day one. If you want to cultivate a long lasting, productive working partnership with your Subject Matter Expert then you'll need to focus on communication and teamwork right from the start. Here are some of the ways to make them an integral part of your eLearning project and offer them the support they need to succeed.

  1. Come to your first meeting fully prepared.
    When you arrive at your introductory meeting, you should already have some knowledge of the subject matter. It’s true that they are the experts, but it’s important that you have a general idea of what the topic entails and what learners need to know. This gives you the opportunity to create a list of targeted questions for your Subject Matter Expert and make your first meet-and-greet more productive. You don’t need to necessarily scour every encyclopedia and study for hours. Just try to read a few articles or watch videos that focus on the subject. You can also take a look at the Subject Matter Expert's website, if possible, to get a feel for their expertise and work process.
  2. Introduce them to the process, if they are new.
    If your Subject Matter Expert is not familiar with eLearning course design, then you may want to offer them a detailed overview of the process. Walk them through every step, from start-to-finish, and provide them with a timeline of when each step should be completed. Also, be clear about their involvement at each stage. For example, if they will not need to deliver anything until phase 3 of the eLearning project, you can still discuss what happens in the first 2 phases and who is involved in those aspects of the eLearning course design.
  3. Clarify goals and expectations.
    You should be completely forthcoming about what your Subject Matter Expert needs to complete, when, and how they fit into the “big picture”. Be clear about the overall goals of the eLearning project, as well as their individual goals, so that there isn’t any confusion later on. Essentially, they need to know how they are expected to participate in the process and what they must do in order to fulfill their job responsibilities. Include as many details and due dates as possible, and make sure that they don’t have any questions or concerns regarding their work duties.
  4. Be as flexible as possible.
    In a perfect world eLearning professionals would not have to contend with illnesses, challenging work tasks, and other unforeseen events that push back deadlines. However, there are bound to be things that come up during the project, especially if you are working with a larger team. This is why it’s important to be flexible, compassionate, and understanding with your Subject Matter Expert. If they need help with a task, then try to offer them the resources they need. If they fall ill or experience a family emergency, do your best to accommodate them. Flexibility can lead to a productive and successful collaboration that achieves the desired results.
  5. Ask about their preferences.
    Every Subject Matter Expert has their own set of preferences. While some might prefer video chats, others like to be in contact via email or instant messages. Ask your Subject Matter Expert about their preferences in the very beginning to avoid issues in the future. For example, you may want to ask them when they are usually available to discuss the eLearning project or if they want to work on the entire online module at once or lesson-by-lesson. Make a note of all of their preferences for later reference and encourage them to let you know if anything changes over the course of the eLearning project.
  6. Get them involved in the decision-making process.
    Your Subject Matter Expert should have an active role in all of the key decisions you make, especially when it comes to the eLearning course content. Solicit their feedback whenever possible and make it clear that you value their opinion. Keep in mind that they are the main source of information. Thus, they can give your eLearning team insight into the topic, and the minds of your learners, if you give them the opportunity to do so. Try to hold periodic meetings to ensure that everyone is on track and on the same page. During these meetings you can go over any key decisions that must be made in the near future and ask everyone to brainstorm some ideas or share their honest opinions.
  7. Show some appreciation.
    Everybody needs a pat on the back from time to time. Your Subject Matter Expert is no exception. Show them appreciation and gratitude for all their hard work via email or a video conference call. It’s always a good idea to do this upon the completion of the eLearning project, but also after they achieve specific milestones. Let them know that they are an essential part of your eLearning team and that you’ve noticed their efforts. Even a “thank you” can go along way and make them feel appreciated. Above all else, ensure that your Subject Matter Expert knows that their experience, insights, and expertise are of real value to you and your eLearning team.

Ensuring that everyone is on the same page and communicating clearly is the secret to successful collaboration. Making a great first impression with your Subject Matter Expert and clarifying expectations improves your chances of an effective partnership for years to come.

Want to know how you can improve the collaboration between your eLearning colleagues? Read the article The Top 7 Qualities Of A High Performance eLearning Team and discover that high performance eLearning teams don’t just happen.

This post was first published on eLearning Industry.