Updated eLearning Trends In 2018—Featuring 4 Parameters To Help You Select The Right One!

In June 2018, I re-looked at the eLearning Trends for 2018 that I had created in January 2018. In this article, I share my insights on the trends, viewing them through a different lens that you too can use as you plan for the balance part of the year.

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6 Takeaways From Over 6000 Hours Of Custom eLearning Development

This article is triggered by our global ranking in the Top 10 eLearning Content Development Companies For 2015. This recognition coincides with completion of over 6000 hours of custom eLearning development by us and I take this opportunity to reflect on what has worked and what should be our focus areas in the future.

EI Design 6 Takeaways from Over 6000 Hours of Custom eLearning Development

Custom eLearning Development: 6 Takeaways From Our Experience

In this article, I look back at our journey and share 6 important takeaways from our extensive experience in custom eLearning development.

1. Focus on customers and ensuring that we retain and grow with them.

High customer retention is what we are most proud of. Our growth has largely been driven by relationships that began with one-off projects and slowly grew to a strategic partnership. We continue to build from here and every six months we meet our key customers and show “what more is possible”.

2. Learners remain our focal point.

Through our learner-centric, innovative, and immersive learning designs and solutions, we help learners to:

  • Enjoy the courses.
  • Go through challenges that keep them intrigued all through the learning path.
  • Internalize the learning and practically apply it on the job.
  • Enhance their performance and deliver better results.

We focus on efficacy and application of learning to ensure that a clear business gain for organizations is established. We bring our TNA and solution architecting expertise into play to chalk out the path for a positive ROI for our customers.

Our mantra is to bring in a culture of “Learning as a continuum” and for this we use a Learning and Performance based Ecosystem approach.

3. Innovation and exploration.

We have invested extensively on two enablers, Innovation and Exploration, that help us differentiate our learning and performance solutions. Our Innovation team focuses on:

  1. Evaluation of emerging tools and technologies.
  2. Evaluation of learner needs and expectations.
  3. Determining how these pointers can be practically used to enhance learning experiences.

This year, the team has created two innovative products:

  1. Online Review Tool (integrated with the course).
  2. Digital Workbook (To enhance the ILT delivery).

4. Agile development methodology.

We have been using an agile methodology for several years to meet the ever-evolving and changing customer expectations.

We are currently in the process of applying the Kanban approach to our Project Management. Additionally, we are in the last mile of our Corporate Quality Certification (CMMi).

5. Our Offshore Development model.

As an offshore development partner based out of India and servicing customers over 16 countries across the world, our Offshore Development Framework is one of the most mature and agile one. While it has a strong core of process definition, it is flexible enough to be aligned quickly to meet our diverse customer needs.

6. The power of our team.

Last but not the least, what has really worked is the cumulative power of our team that continuously works towards customer delight.

Behind every single course that goes on to incite the “wow” response from our customers is a well-oiled team mechanism at work. Right from getting the requirements right to delivering the final product, each and every member of our team brings in that significant value at various stages of the development cycle.

What’s next: We are in the midst of a cutting edge research to come up with a predictive Learnability Index for custom eLearning and mLearning development which will be a unique concept in the industry.

The distinct effort that our Innovation and Exploration team puts in provides the required pointers for our Solution Architecting team in creating newer and unique Learning solutions.

Source: https://www.eidesign.net/6-takeaways-from-over-6000-hours-of-custom-elearning-development/

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How Can You Combine Mobile Learning And Gamification To Create High Impact Training?

Mobile learning and gamification are 2 leading trends that are used extensively in online training. In this article, I share insights on you how you can amplify their impact by combining their powers.

Combine Mobile Learning And Gamification For High Impact Training

Whether your organization uses predominantly online training or a blended approach, you would be aware of the impact of using mobile learning in your learning strategy.

  • Increasingly, mobile learning is getting established as a “must have” from a “good to have” part of the training delivery.
  • In fact, it is now steadily moving from its first avatar of the mobile-friendly or adaptive format (which offers multi-device support wherein the online course runs from desktops/laptops to tablets/smartphones) to the mobile first or fully responsive format (which offers learning designs that are optimized for smartphones, although they too offer a multi-device support).

Similarly, the usage of gamification for serious learning is on a steady increase.

  • Unlike traditional eLearning techniques, gamification provides a learning environment that is fun to go through, is challenging, and does not appear to be preachy or prescriptive to the learner.
  • It is being used successfully across various corporate training needs.

Here are a few statistics on the adoption, usage, and impact of mobile learning and gamification:

  • According to the T+D Magazine, mobile learning is an emerging trend that will reshape the workplace.
  • According to Ambient Insight 2012–2017 Worldwide Mobile Learning Market Report, 74% of learners use mobile devices for eLearning.
  • According to Gartner Research, 79% of the participants (both corporate learners and university students) said that they would be more productive and motivated if their learning environment was more like a game.
  • According to Gartner Research, gamification shows a 60% increase in learner engagement and 43% enhancement of employee productivity.

In this article, I outline how you can use the combination of mobile learning and gamification to accrue several gains. I also outline the related aspects that can help you maximize the impact by implementing certain best practices and watch out for the pitfalls.

What Are The Benefits Of Using The Combination Of Mobile Learning And Gamification?

As I have highlighted, mobile learning and gamification continue to be 2 leading trends that have changed the face of online training delivery. When used in combination, you can see their gains multiply. I summarize the top 5 benefits here:

  1. Combined power motivates the learners and provides higher engagement
    This is the foremost gain of using the combination of mobile learning and gamification. Mobile learning provides learning on the go and control to the learners on how they want to learn (at what pace, where, and on the device of their choice). On similar lines, unlike traditional eLearning strategies, the gamification-based learning designs enable learners to explore, face challenges, and get a sense of achievement and recognition. On account of these factors, gamification-based strategies (in contrast to the traditional online training approaches) show higher learner motivation and engagement.
  2. Combined power can be used to move up the cognition levels—from knowledge acquisition to its application
    This is the second key benefit that enables organizations to see the application of acquired learning on the job. Offering practice sessions, additional challenges, and just-in-time learning aids that are gamified and available within learners’ work-flows (that is, on their smartphones) increase the probability of their usage at the moment of need.
  3. Combined power can be used to provide nudges to mastery
    You can use gamified strategies to push learners to challenges and provide formative feedback, remediation, or additional practice sessions to help them move up from baseline proficiency to mastery. Offering these in mobile learning-based formats significantly increases the rates of practice and learning. These assets can be pushed well after the main training is done and continue to connect learners through the learning journey.
  4. Combined power can be used to promote “learning as a continuum”
    Through gamification-based learning strategies and its delivery through mobile learning, you can continuously offer learning assets (instead of discrete trainings that happen on a few days in the year). Through this approach, you can create a more desirable learning culture.
  5. Improved ROI
    The moment you have more engaged learners that are motivated to take training that is interesting, challenging, and available on demand, you are building a strong foundation to meet your goal of positive ROI. Coupled with a push for application of the acquired knowledge, practice for skill enhancement, and continuous improvement, you will see that the combined approach of mobile learning and gamification will create a positive impact on your ROI.

What Are The Best Practices That You Can Adopt As You Use The Combination Of Mobile Learning And Gamification?

While I have highlighted the gains of the combined power, it is equally important to be mindful of the fact that the mobile learning-based delivery of gamification-based training will succeed if you factor for:

  1. Short nuggets with definite objectives
    Offer micro gamified assets that meet a specific learning outcome. Provide the program overview so that the learners understand the bigger picture and then offer a learning path that has multiple such assets.
  2. Provision for challenges, competition, and social recognition
    Use scores, leaderboards, and badges effectively so that they not only encourage each learner to participate but also provide social recognition.
  3. Continue the journey through practice sessions and new challenges
    Mobile learning enables you to reach out to the learners even after they complete the training. You can push further nuggets that enable them to hone their skills or look at new challenges.

Are There Any Pitfalls That You Should Watch Out For As You Use The Combination Of Mobile Learning And Gamification?

Like in any technique, the key is to use it optimally; otherwise, the intended impact is taken away. As an extension of the best practices, here are a few aspects that you should be mindful of:

  1. Have clarity on the degree of the gamification that enables you to meet the required learning outcome and the desired impact.
  2. Plan adequately for practice and ensure that the learners have good reasons to come back and complete the planned tasks.
  3. Ensure that the challenges should not be too easy and should be designed to push the learners to think and apply.
  4. Watch out for the fact that while gamification is designed to learn and have fun, it should not be frivolous. The focus on meeting the learning outcome is paramount.

I hope this article provides insights on why you should adopt the combination of gamification and mobile learning to create high impact training. This would lead to higher learner engagement and an improved ROI.

Source: https://www.eidesign.net/how-can-you-combine-mobile-learning-and-gamification-to-create-high-impact-training/

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Take Your Mobile Learning To The Next Level With Creative Design Strategies

Take Your Mobile Learning To The Next Level With Creative Design Strategies

With growing popularity of smartphones and tablets, mobile learning is increasingly finding acceptance. Its unique features are changing the way we design, develop, and impart learning. In this article, I will focus on some design ideas that can create the right impact for a mobile learning implementation.

A Powerful Tool In Your Arsenal: Creative Design For Mobile Learning

I feel that companies investing in training to improve their human assets and reap benefits over the long run must consider mobile learning or mLearning. Almost everyone uses a smartphone or tablet for work and communication. The mobile platform also supports quality learning experiences. All this means that we can effectively deploy custom training programs to many people. In addition, we can harness the features of mobile learning to include games, location-based information, real-time support, and so on, to make learning much more engaging and personalized. The future belongs to mobile learning, and you don’t want to be left behind without this powerful tool in your arsenal!

A Revolution, Really?

Your three-year-old niece may be adept at handling your smartphone better than you; so, what’s the big deal, you may think. “How can a small hand-held device be revolutionizing the way we learn?”, you may think. But, the truth is that mobile learning is indeed revolutionizing the learning domain. Here’s how:

Learning Anytime, Anywhere

Don’t you agree that the original purpose of eLearning was anytime and anywhere learning at the comfortable pace? The question is, was this really accomplished? Most of the eLearning takes place on desktops or laptops. Desktop learning again is slightly restrictive as it makes learners take the learning only during the office hours and at specific times. Even with laptops, I wonder if learners feel comfortable opening laptops at home to finish a compliance course.

With the advent of mobile phones, we have seen an exponential rise in people using it as an extension of their body for many purposes. People do shopping, make payments, watch movies, play games, text and what not.

This is the reason why companies should look to harness learning through mobile phones. The great part is that mobile learning can be taken at home or during commuting. Learners are in a comfortable zone if you ask me. This learning content is still trackable as the content is hosted on an LMS. People are more hooked to their phones than laptops and that is the advantage that learning professionals should take. I feel mobile learning is still being underutilized.

Mobile Learning Can Still Be Very Creative

Where there is a will, there’s a way goes the adage. Just because the real estate is smaller, does not mean that you can’t be creative with your designs for mobile learning. There are a variety of ways you can implement creative designs and make your mobile learning experience rich and immersive.

Let’s look at a couple of design ideas:

Course 1: Fully Responsive Course On Hospitality

In this course on hospitality sector, we designed the course to work as a fully responsive course that would work on multiple devices. It has a similar design for both the laptop and the mobile version.

The responsive framework allowed us to creatively align the pictures, text, and have right interactions.

The sample screenshot is given below:

Take your Mobile learning to the next level with creative Design Strategies

Course 2: Fully Responsive Course On Active Listening

This course was developed for a customer to train their sales force on the importance of active listening as part of the soft skills training. This fully responsive course had interesting interactivities and scenarios helping learners to perform better on sales calls. The course worked seamlessly on multiple devices. Again, the designs were created in such a way that the experience on a laptop and a smartphone are similar.

The sample screenshot is also given below:

Take your Mobile learning to the next level with creative Design Strategies

Some Ideas From The Classroom

The traditional classroom setup where the trainer teaches, and the learners listen and learn is also fast changing. With mobile learning, much of the “Teach” content or theoretical information is presented prior to the actual classroom session using mobile learning courses. Learners then use the classroom session to share their interpretations, debate, discuss, and build on what they have learned. This “flipped classroom” style of teaching improves the quality of the education imparted. Learners are better-skilled and equipped to transfer knowledge acquired to their jobs.

The Challenges Ahead

The success of mobile learning hinges on learners being comfortable with mobile devices to a certain extent. Mobile learning also relies extensively on the learner’s active participation. Questions that you need to ask are:

  • What if you want to deploy mobile learning, but only some of your employees are comfortable with smartphones?
  • What if your employees want to bring their own devices to learn; how can you deploy your mobile learning across different mobile platforms?
  • How can you ensure your employees are motivated to learn through mobile learning?

Leave all these and other similar worries to our ID strategists. At Tesseract Learning, our ID strategists will walk you through each step of designing, developing, and deploying your custom mobile learning.

To discuss how we can work with your team in delivering impactful mobile learning courses, do reach out to me at suresh@tesseractlearning.com.

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Why You Should Adopt The Combination Of Microlearning And Mobile Learning In 2018

Fueled by a wider adoption of mobile learning, microlearning based training has gained momentum in the last 2 years. In this article, I outline why you should adopt a combination of microlearning and mobile learning in 2018.

Reasons You Should Adopt The Combination Of Microlearning And Mobile Learning Now

At EI Design, we have been offering learning and performance support solutions for over 16 years now. During these years, we have seen the evolution of formal training from predominantly Instructor Led Training (ILT) to online training or eLearning.


Over the last 5 years, we have seen a steady increase in the integration of mobile learning as an integral part of most organizations’ training deliveries.

  • Usage of learners’ smartphones and tablets under Bring Your Own Device (BYOD) policy has helped mobile learning gain further momentum.
  • Increase in the millennial workforce too has contributed to its wider usage.

Alongside, we saw the introduction of microlearning.

  • Initially, it was used to offer Performance Support intervention and support to formal training.
  • Over the last 2 years, we have seen it mature to become a mainstream offering that can be used for both formal and informal training.

It is interesting to note that while the demand for short, focused training has always been there for learners, the increased mobile learning adoption has facilitated the usage of microlearning as a mainstream training strategy.

In this article, I outline why you should adopt the combination of microlearning and mobile learning/mLearning in 2018.

Before I outline how you can leverage on the combination of microlearning and mobile learning/mLearning in 2018, let me recap a few highlights and benefits of both.

What Is Mobile Learning And What Are Its Key Highlights?

Mobile learning is learning “on the go”. It is a learner-centric approach, and its significant highlights are as follows:

  1. It offers access to learning assets anytime and anywhere.
  2. It is designed to empower learners. They can choose the pace at which they want to consume the content, and when they want to.
  3. Mobile learning features a multi-device support, so the same course is available to the learners across devices (from desktops/laptops to tablets/smartphones). Thereby, it offers learners the flexibility to learn on the device of their choice.
  4. While we may be connected to the internet most of the time, we sometimes need the flexibility to learn even when we are offline. Mobile learning solutions also address this need.
  5. Mobile learning techniques can be applied to most of the corporate training needs. These include diverse training needs like induction and onboarding, soft skills, professional skills, compliance and so on.
  6. Furthermore, mobile learning is a great fit to offer Performance Support Tools that bring in specific learning aids to learners at the moment of their need.

What Is Microlearning, And What Are Its Key Highlights?

Microlearning, as the name suggests, is a series of short, bite-sized learning nuggets. However, they are not just shortened versions of the traditional eLearning topics (that is, not eLearning lite).

  • They are designed to meet a specific learning outcome.
  • They normally have a short run length (between 2–5 mins and not exceeding 7 mins).

The demand for microlearning-based training has always been there. Although it is in the last few years, L&D teams have seen its value, particularly in:

  • Offsetting the challenges of short attention spans.
  • Fit in training on the job.
  • Higher completion rates.

In the first avatar, microlearning was designed to support formal training, but with the wider adoption of mobile learning, it is now being used for:

  1. Formal training
    Through a learning path that strings multiple microlearning nuggets. You can use microlearning-based techniques to address most of your corporate training needs.
  2. Performance Support intervention (Through Performance Support Tools or PSTs/learning aids)
    To reinforce formal training, as a just-in-time aid to facilitate the application of acquired knowledge or to meet a specific challenge. The usage of microlearning-based techniques as PSTs help organizations meet the tougher mandate of performance gain and demonstrate its desired impact on the business.
  3. Supporting ILT training/offer blended training
    Through a series of nuggets that can support pre-workshop preparation or sustain learning as a continuum once the facilitated session is over.

Why Should You Adopt The Combination Of Microlearning And Mobile Learning/mLearning In 2018?

Microlearning and mobile learning/mLearning make great companions, and you can use them to multiply the impact of your training delivery.

  • Short nuggets (microlearning) can be taken on the go (on smartphones or tablets that are an integral part of mobile learning).
  • This is not all; there are additional gains that you will see when you use the combination of microlearning and mobile learning/mLearning. You will be able to:
  1. Offer a better learning experience.
  2. Provide learning as a continuum (in contrast to discrete, traditional eLearning).
  3. Offer personalized learning.
  4. Leverage on trending approaches like gamification, videos, interactive videos, and so on.
  5. See a significant impact on the mandate of performance gain.
  6. Obtain higher completion rates.
  7. See a higher probability of users revisiting and reviewing collateral when they have the need.
  8. Achieve an increase in the application of acquired knowledge.

I hope this article gives you the required insights on why you should adopt the combination of microlearning and mobile learning/mLearning in 2018. With this combination, you will be able to see more engaged learners and higher impact training. If you have any queries, do contact me at apandey@eidesign.net.

Source: https://www.eidesign.net/why-you-should-adopt-the-combination-of-microlearning-and-mobile-learning-in-2018/

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Mobile First Designs in eLearning: A Mobile Learning Case Study

From being a desirable approach, mobile learning is fast becoming a standard for online training. Now, you hear of debate on mobile friendly vs. mobile first designs. In this article, I share a case study featuring a mobile first design in eLearning.

A Case Study On Mobile First Designs In eLearning

Mobile learning has matured over the last 8 years and has seen a steady increase in its adoption by L&D teams worldwide. With its intrinsic strengths of any time, anywhere access to learners, it comes as no surprise that it is now seen as the future of learning.


  • It provides control to the learners with the added advantage of flexibility as they can choose when to learn, how to learn, and which device to learn on.
  • It facilitates higher usage and application as it is accessible to all learners within their workflow. They can access the required inputs at the moment of their need.
  • From the organizational perspective, it can address the wide spectrum of corporate training needs making it the first choice of L&D teams.

What Are the Key Drivers That Are Increasing Its Adoption?

Besides the flexibility and control mobile learning offers to learners, the following factors are accelerating its adoption:

  • Look at the extensive usage of smartphones in our daily lives. Given this, using smartphones for training (to facilitate both formal and informal learning) makes sense.
  • More often than not, learners do not log in to the LMS or intranet to seek inputs they need during work. However, if these inputs (formal training/learning summaries/job-aids and so on) are available on smartphones, they will certainly be accessed and processed. This reality check is leading organizations to offer more pieces of training in the mobile learning format.
  • For training to be engaging, we need to offer it in formats that engage learners better. Notably, mobile learning uses microlearning techniques that make learning short and easy to internalize. Furthermore, it normally features formats like videos, interactive videos, and apps for learning that resonate better with learners.
  • Another significant factor is that mobile learning solutions offer multi-device support. This flexibility allows the same course to be available on desktops/laptops and tablets/smartphones. Learners can begin learning on office desktops but continue the practice or quizzes on their smartphones.

All these factors are accelerating the adoption of mobile learning for corporate training.

Now, let me address mobile friendly versus mobile first designs in eLearning—What do they mean and when should you use these approaches?

To understand this better, let us look at the evolution of mobile learning. Then, I will share a case study that features a mobile first design in eLearning.

How Has Mobile Learning Evolved, And What Considerations Are Important As You Use It Today (Mobile Friendly Vs. Mobile First Design In eLearning)?

At EI Design, our mobile learning practice was established in 2011. In the absence of established authoring tools then, we had created a custom HTML5 framework. During the last 8 years, we have been part of the evolution and maturing of mobile learning solutions.

Let me summarize the evolution of mobile learning. This backdrop is necessary to understand as it leads us to the mobile first aspect:

  1. The early mobile learning solutions supported formal training, which was rendered in the traditional eLearning format. During this phase, only certain components of the formal training were made available on mobile devices.
  2. The second avatar was the use of mobile learning to offer informal learning, notably as job aids (Performance Support Tools or PSTs).
  3. Increased usage of microlearning-based techniques enabled mobile learning solutions to address formal training (with learning paths) and informal training with equal ease. This truly accelerated the adoption of mobile learning to address most of the corporate training needs today.

With the maturing of authoring tools and supporting technologies to create mobile learning solutions, mobile learning solutions are now available in 2 formats:

  • Mobile Friendly (Adaptive designs)
  • Mobile First (Fully responsive designs)

How Can You Determine If You Should Opt For The Mobile Friendly Or The Mobile First Design In eLearning?

At EI Design, we make the distinction based on how content is consumed by learners (that is, on which device).

Mobile Friendly (Adaptive Designs)

These are multi-device designs and work seamlessly across desktops/laptops and tablets/smartphones.

  • The notable aspect is that on smartphones, they map the landscape mode well but will shrink when viewed in portrait mode.
  • This approach is designed when content is mainly to be consumed on a combination of desktops/laptops and tablets and partially on smartphones.
  • In short, these designs are not optimized for smartphones.

Mobile First (Fully Responsive Designs)

While this approach also supports a multi-device approach, the designs here are fully optimized for smartphones.

  • The design adapts to the viewable area and as a result, the user gets the same experience in both portrait mode as well as landscape mode of the mobile device.
  • This approach should be adopted when you expect a majority of content consumption on smartphones.

Case Study

Now, I share a case study that features a mobile first (fully responsive design) approach. The learning strategy is Scenario-Based Learning (SBL).

Key Aspects Of Mobile First Designs For eLearning

As mentioned earlier, this approach was used as we expected nearly 100% of the usage of smartphones.

As a result, we had to design learning experiences that were optimized for smartphones. The cues were taken from the way we interact with smartphones as well as from Apps.

  1. The interactive screen had simple and intuitive interactivities (similar to a mobile app design approach).
  2. To bring in more dynamic animations and visual effects, the scenario screens were converted to video nuggets.
  3. Knowledge checks were converted to decision-making activities. Usage of icons to represent key concepts made the processing of content easier for the learners.
  4. We simplified the conversational screens’ representations by keeping minimal content on the screen and using intuitive mobile first interactivities.
  5. We also used knowledge checks periodically to check the learner’s understanding by using interesting and contextual visuals.


With this approach, we were able to create a high impact mobile first design in eLearning. The designs are visually engaging and interactions are optimized for mobile devices as the users wanted.

Listen to the audio version of the article:


I hope this article helps you in understanding the differences between a mobile friendly versus mobile first approach and aids you in opting the right approach for your mobile learning solutions. If you have any queries, do contact me at apandey@eidesign.net.

Source: https://www.eidesign.net/mobile-first-designs-in-elearning-a-mobile-learning-case-study/

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3 Ways in Which mLearning Can Be Used for Performance Support

Usage of Mobile Learning or mLearning is fast becoming an essential component of any organization’s training delivery. It is being used extensively to offer formal training (online training) and also to support blended training.

To facilitate faster adoption of mLearning, organizations offer a Bring Your Own Device (BYOD) policy for smartphones and tablets. The objective is to encourage employees to learn on the device of their choice.

By definition, smartphones are available with users within their work-flow. Hence, using them to offer training at the time of a specific need is a logical extension. This can be accomplished by offering mLearning for performance support intervention, on smartphones.

In this blog, I outline 3 ways you can leverage on mobile learning to offer Performance Support Tools (PSTs or just-in-time learning aids or job aids) as part of your learning strategy. I also share 10 mLearning formats that you can use to offer Performance Support Tools in your organization.

What Are the Typical Challenges in Formal Training That Call Out for Performance Support Tool Intervention, Specifically, Through mLearning?

The objective of training is normally aligned to meet two aspects; namely, acquisition of a new skill or fixing a skill gap.

Organizations spend millions of dollars to meet this mandate which is aligned to help employees acquire the knowledge to perform new tasks or sharpen their existing skills.

However, the roll-out of the formal training is not adequate to result in the desired performance gain as it has following significant challenges:

  1. Without reinforcement post the formal training, learners forget what they learnt. In fact, they are likely to lose 80% of the acquired knowledge in 30 days if no reinforcement is done.
  2. There is a gap in what learners learnt in the training program vs the way it needs to be applied on the job. As a result, while they may have completed the formal training and aced the assessment, the real-life application presents different challenges. Without proper application of the acquired knowledge, the learners and business do not see the required gain.
  3. When learners face a challenge, they do not want the hassle of logging into an LMS and going to the training piece that is likely to help them. Instead, they want access to just-in-time learning aids that can help them face this challenge.

Performance Support Tools (PSTs or just-in-time learning aids or job aids) help you mitigate these challenges.

  • They normally supplement formal training initiatives.
  • You can use them in mLearning formats to make them available to the learners within their work-flow and on the devices of their choice (read smartphones).

What Are the Three Ways in Which You Can Use mLearning for Performance Support?

You can leverage on mLearning to offer Performance Support Tools in the following three ways:

  1. Reinforce formal training: You can give these Performance Support Tools (PSTs) or job aids to learners (post the completion of formal training) in mLearning formats to ensure that learning is kept alive.
  2. Facilitate application of the acquired learning: You can offer Performance Support Tools (PSTs) or job aids to support formal training. You can design them in mLearning formats for practice and application on the job.
  3. Access at the moment of need: You can offer Performance Support Tools (PSTs) or job aids to support learners exactly when they need it. Conrad Gottfredson and Bob Mosher’s Five Distinct Moments of Need© summarizes this very effectively as shown here. You can offer Performance Support Tools (PSTs) or job aids to address a specific need for learners ranging from:
    1. When they are learning an aspect for the first time (New).
    2. When they want to deep-dive and learn more (More).
    3. When they want to apply or remember something (Apply).
    4. When they need to solve a problem or fix something that has gone wrong (Solve).
    5. When something changes (Change).

What Are the mLearning Formats That Can Be Used to Offer Performance Support Tools (PSTs)?

You have a rich set of options you can pick from. Here is a list of 10 popular ones:

  1. Videos (Conceptual, Expert speak or Explainer)
  2. Interactive videos
  3. Interactive pdfs
  4. eBooks and
  5. Flipbooks
  6. Infographics
  7. Interactive Infographics
  8. Podcasts
  9. Decision-making scenarios (simulations)
  10. Gamified Quizzes


I hope this blog provides you with pointers on how you can offer mLearning for performance support, to help your learners achieve the desired performance gain. If you have any further queries in this regard, do contact me at apandey@eidesign.net.

Need More

Want more insights on how you can enhance the impact of your online training through Performance Support Tools?

Schedule a call with our Solutions Architecting Team.

Source: https://www.eidesign.net/3-ways-mlearning-can-used-performance-support/

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10 Mobile Learning Trends For 2018

The demand for mobile learning from the learners is on a steady increase, and it is clearly transitioning from an “option” to a “must have”. In this article, I outline 10 mobile learning trends for 2018 that organizations should invest on.

The Top Mobile Learning Trends For 2018

mLearning or mobile learning is self-paced, learning on the go. Typically, designed for multi-device support, it offers the flexibility to the learners to take learning on the device of their choice. While mLearning or mobile learning as a concept has been there for the last 7-8 years or so, there has been a steep acceleration in its adoption in the last couple of years.

Known for higher engagement, mLearning is being used by nearly 47% of organizations worldwide. This clearly reflects the increased acceptability of mLearning, and also why it is being seen as the future of learning.

Why mLearning Is No More An Option But A Must Have?

We access our smartphones continuously throughout the day so learning on the smartphones is a logical extension.

Here are some compelling stats that reaffirm that mLearning is no more an option but a “must have”:

  1. Gartner predicts that 45% of businesses will have a BYOD policy by 2020. (Source: Gartner)
  2. 70% of learners felt more motivated when training on a mobile device, as opposed to a computer. (Source: LearnDash)
  3. Mobile eLearners typically study for 40 minutes longer than students using a desktop or tablet. (Source: MNAlearning)
  4. Smartphone learners complete course material 45% faster than those using a computer. (Source: Lynda)

What Are The Mobile Learning Trends You Should Watch Out For In 2018 And Integrate Into Your Learning Strategy?

I am providing my list of 10 mobile learning trends for 2018 here.

These mobile learning trends reflect the transformation we are seeing in the way the content is already being consumed by the learners or will be in the near future.

1. Wider Adoption Of BYOD (Bring Your Own Device) Policy

I see this as the first indicator that organizations worldwide are acknowledging the push from the learners to get the flexibility to learn on the device of their choice. This will continue to be the case and will trigger a wider adoption of mobile learning or mLearning.

2. Transformation Of Mobile-Friendly (Adaptive) Approach To Mobile First (Responsive)

With the maturing of mobile learning usage as the primary learning format, we are already seeing a clear distinction in the way mLearning training programs are being designed. The selection of adaptive designs vis-à-vis designs that are optimized for mobile devices is driven by the way the content will be consumed. This trend will continue to see wider adoption in 2018.

3. Increase In The Usage Of mLearning For Formal Learning

Fueled by microlearning and the concept of learning paths that now enable traditional eLearning courses to be mapped to multiple microlearning nuggets that can be taken on the go, this trend will continue to grow.

4. Further Acceleration In The Usage Of mLearning For Informal Learning

This trend will continue. The usage of mLearning to support traditional eLearning through the Performance Support Tools, or PSTs, has been there for several years. With multitude options to design them in high-impact formats that are optimized for mobile devices, this trend will continue and see higher adoption.

5. Personalization

This is a logical extension to the flexibility afforded by microlearning-based learning paths. You can leverage on the granularity of microlearning nuggets to create custom or personalized learning paths. Personalization can be offered based on the learner profile (job-role based), based on self-assessment of proficiency, or through a pre-test. Having a personalized learning path makes the learning more relevant for the learners. I see an increase in this microlearning trend in 2018.

6. Curation

Organizations worldwide acknowledge that there is an extensive amount of supporting content that is often available on their intranet but it is ignored. On top of this, there is an ever-increasing supporting collateral available on the internet. The answer is to leverage on all these through curation that uses specialized expertise to put together relevant learning assets and paths for the learners. The curated content can offer primary training or support primary training. This is one of the key mobile learning trends for 2018 that you should watch out for and plan for.

7. Inclusive Learning (Featuring Contributions From Learners)

Organizations are seeking innovative ways to engage the learners. Providing the learners with an option to contribute and enrich a given program is a significant measure in this direction. The contributions from learners can support the existing training programs at multiple levels, and the most significant value-add is that it aids social or collaborative learning. This mobile learning trend is certainly worth investing on in 2018.

8. Increase In The Use Of Video And Interactive Video-Based Training

While video-based training has been there for a while (even in traditional eLearning), its usage is increasing exponentially in mLearning. This is not all, the interactive video-based training offers much higher engagement and learning experience, and it will see an increase in both formal and informal training. This is one mobile learning trend you cannot miss. Do plan to use it in 2018.

9. Higher Adoption Of Formats Optimized For Mobile Devices

To create high impact learning experiences, formats like mobile apps for learning are a great fit as they are optimized for mobile devices. They offer additional flexibility to the learners as they can download the content and peruse it offline. Furthermore, the L&D teams can push updates and notifications with ease. This is another significant mobile learning trend worth investing on.

10. Wider Adoption Of Gamification

A lot has been said about the usage of gamification for serious learning. With its extension of consumption over mobile devices, you will see variants like bite-sized games, gamified quizzes, gamified learning paths, and so on. Using this approach will increase the engagement quotient of your online training, and it is a mobile learning trend worth investing on in 2018.

The usage of mLearning will continue its accelerated growth path in 2018. I hope the mLearning trends featured in this article give you a better sense of the significance and the impact of each one of them. More specifically, I hope it gives you the required insights on why you should integrate them into your learning strategy.

If you have any queries or need further support, do contact me at apandey@eidesign.net.

Source: https://www.eidesign.net/10-mobile-learning-trends-2018/

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What Are The Benefits Of mLearning? Featuring 5 Killer Examples

What Are The Benefits Of mLearning?

In this article I will touch upon the benefits of mLearning, why it is gaining momentum, and why it must be a significant part of your learning strategy. Additionally, I will share 5 examples that showcase successful application of mLearning. Let us start with the benefits:

    • Flexibility to learners.
      At the top of the benefits list is the flexibility mLearning offers. This includes:

      • Flexibility and choice of device to access learning “anytime-anywhere”.
      • Flexibility of learning with more varied formats (videos, podcasts, and so on).
    • Better completion rates and higher retention.
      The bite-sized or microlearning approach makes it easier for learners to initiate, complete, and retain learning better.
    • Collaborative learning.
      It is a great way to engage with peers to share learning experiences and be part of communities of specific practices.
    • Higher engagement.
      The experiences are more immersive and statistics reveal that more learners complete the courses through mLearning than traditional eLearning.
    • Multi-device support.
      The same course is available on varied devices ranging from PCs, laptops, tablets, and smartphones.
    • Performance Support.
      mLearning is becoming the preferred approach to provide Performance Support intervention as mobile devices are an intrinsic part of the learners’ work-flow. This facilitates an easy access to information while at work and increases the probability of usage and retrieval.
    • Learning path.
      Mobile devices can also be used to update learners on their “learning path” thereby facilitating “learning as a continuum”. With more people depending on phone-based organizers, integrating links in organizers to commence/resume the courses saves time for learners.

What Is Driving mLearning’s Rapid Adoption?

    1. Changing learner profiles.
      The mix of learners in organizations now includes traditional learners, baby-boomers, Gen X, and Gen Y. A significant percentage of learners (particularly Gen Y) prefer using tablets and smartphones for learning.
    2. How learners learn.
      As an extension to the changing learner demographics, more and more learners seek different formats to learn (particularly videos, podcasts, access to bite-sized learning, or micro-learning on the go). They also want learning to be part of their work-flow (that is, self directed).
    3. Changing learning device preferences.
      This is resulting in initiatives like Bring Your Own Device (BYOD) facilitating learning on the device of the learners’ choice.
    4. Maturing of tools and technologies.
      Particularly, over the last three years:

      • Most Learning Management System platforms now offer the required flexibility of mobile delivery as well as platforms for social learning.
      • The range of available mLearning authoring tools has widened. The tools can now be used to create both rapid as well as high-end custom solutions.
      1. Adaptive frameworks.
        These are designed for a single build to work on PCs, laptops, and tablets. (You can also have a variant called Adaptive+ framework that can provide a supplement of the primary learning on the smartphones. However, the smartphone build is a separate build and is normally a lighter build than the primary course.) More options to pick the approach that is most suited for learners have emerged. You can now opt for:
      2. Responsive frameworks.
        These are designed for a single build to work on PCs, laptops, tablets, and smartphones.

Can You Manage Without A mLearning Strategy Today?

Well, the answer is rather obvious; this is a trend that cannot be ignored and the need of the hour is to adopt a two-pronged approach:

    1. Migration of legacy courses.
      You can use this opportunity to redesign some of your older courses to╬┐ and also get the multi-device flexibility. This can create a better learning experience and provide the flexibility for learners to access the courses on the device of their choice.
    2. mLearning strategy for new development.
      This should be able to leverage the power of mobile devices to create an immersive learning experience. As highlighted earlier, you can opt for Adaptive or Responsive approaches.

Where Can mLearning Be Applied?

mLearning is a great fit for formal learning and Performance Support. It can also be used effectively to foster a collaborative or social learning environment.

Let me illustrate how it can be used to provide enhanced learning experiences through my favorite 5 examples.

mLearning Example 1

Induction Program With Gamification: This is my favorite example that showcases how you can use gamification for an Induction program.

We chose the 100 days Induction cum onboarding plan to map to a theme of a mission that needed learners to clear various levels within the stipulated time. It also had leaderboards to enable them to assess how they are faring against the other team members.

EI Design Induction Program 02

EI Design Induction Program 01

You can also refer to my article Benefits of Gamification in eLearning to see how it can improve learner recall and retention.

mLearning Example 2

Time Management Featuring Immersive Learning Strategies: The difference here lies in the way we engaged the learners with the time management concepts.

We removed “Select next to continue” by making the information flow more intuitive. To engage learners further, we brought in a few gamification concepts (interactive exercises) in the learning path.

EI Design Time Management1

EI Design Time Management2

mLearning Example 3

Compliance-Combating Money Laundering: This example reflects how you can enhance a legacy course during migration to mLearning format.

The legacy course was text-heavy and as you will see from the screenshots, we relooked at the visual approach in the mLearning format to reduce clutter. We also did extensive layering of content to further limit the on-screen text.

EI Design compliances

mLearning Example 4

Agile Development Methodology Featuring Interactive Video: This example is also one of my favorites as it reflects marrying the Agile concept to an innovative strategy, that is, interactive video (both reflect changing dynamics).

The content adapted well to fielding questions that the learners may have had in their mind as the Agile approach is a relatively new concept. We were able to leverage on the power of interactive video to clearly establish the gain in a very short run-length.

EI Design agile Interactive video

mLearning Example 5

Industry Vertical (Oil and Gas) Featuring Thematic Visuals: As you will notice in the screenshot, we have used industry specific visual design as the theme for the entire course.

EI Design oil and gas

I hope this article has given you the required insights to determine how you can use mLearning effectively in your organization. If you have any comments or suggestions, please reach out to me.

Source: https://www.eidesign.net/what-are-the-benefits-of-mlearning-featuring-5-killer-examples/

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The Benefits Of Custom Mobile Learning Solutions For Your Company

In one of my earlier articles, “Top 5 Tips For Innovative eLearning Development”, I had touched upon two significant challenges that Learning and Development teams face today. First is, how to enhance efficacy of learning; second being what learning strategies should be adopted to ensure both learning and business mandates are met. Adopting custom mobile learning solutions for your company could be one of the measures to mitigate these challenges.

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