Captivate 2019 for Mac Crashes when setting Default caption text setting for simulation recording

I’m going to have to try and get a refund for my recent purchase of Captivate 2019 for Mac running on Catalina 10.15.5 because it is completely unstable and I’m unable to capture any software simulations.

Here are the steps I follow:

1. Record New Simulation

2. Settings

3. Recording/Settings/Default

4. Click on Text Captions drop-down to change the format of the object and I get the following bug:

Captivate unexpectedly quit.  Options to “Ignore, Report, Reopen”

Clicking on report reveals the following text:

Crashed Thread: 0 CrBrowserMain Dispatch queue:

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020

Termination Signal: Abort trap: 6
Termination Reason: Namespace SIGNAL, Code 0x6
Terminating Process: Adobe Captivate [1131]

I would prefer to use the Mac version but cannot waste any more time on this issue unless there is a simple fix.

Thanks, Mike (mlawgsu)

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Analog Clock with Captivate (V2)

Hello Captivaters !…

Today I want to share with you a project about time…

I already had tried to make a nice project with an analogic clock :

But I wasn’t so pleased as the small pin (indicating the hour) didn’t behave properly between two fixed hours…

Encouraged by my mentor Greg, (See his recent post here : ), the awesomes videos viewed during the Adobe recent event ( ),
my current experience with Captivate, I thought it was time to make it better.

I just finished this new version for this platform, adapted from a version I use in my virtual french school.


I had some fun trying to play with some options of Captivate I rarely used…

Have fun with Captivate !…

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Hyperlink Feature Disappeared

Hi the icon for hyperlinks disappeared. I’ve renamed the file and no luck. If I open a brand new file the icon is there. I’ve tried shapes and text. I’ve tried fresh new slides and no luck. What can be done? It won’t allow me to upload the zip. I tested the zip on SCORM Cloud and can upload the zip there.

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State View Query

I have received a Captivate 2019 file, created by a 3rd party and I am trying to update it. There is a slide with multiple state view objects which the user clicks on, it turns green and text is displayed explaining the object. When all objects have been clicked on, the Next button is displayed for the user to move to the next slide.

To update the content, I have added another object which also needs to turn green when clicked. I believe I have copied all the steps set up for the other objects but this new one just does not turn green when clicked. However when all the objects have been clicked, I can move to the next slide. Any thoughts on what I might have missed?

Many thanks


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Memory games (Javascript IN shared actions)


Last week I presented at the Adobe eLearning World 2020 “Deep dive into Captivate with Advanced and Shared actions’. I had prepared 3 different scenarios, to be ready for any audience. Due to the poll before the session I decided to go for the ‘newbie’ scenario because the majority was new to Shared actions, and a considerable amount of attendees even to Advanced actions. That means that intermediate and advanced users were perhaps disappointed. To remediate I plan some blogs and examples as illustration. This is the first one.

Javascript and Shared actions

It is possible to have the command ‘Execute Javascript’ embedded in a shared action. When talking about games, randomization is mostly used but not a ready-to-go feature in Captivate. In the session I showed a very simple board game where the tossing of a dice is simulated, and the board cursor advances based on the result of the dice toss. That was realized with one shared action.

This game uses random numbers as well. It is a memory game which can be used in many variations due to the flexibility of shared actions, variables and multistate objects.


You will learn about the game rules in the game. There is an easy and a more complicated way to play the 3 games. Hope you don’t keep only the easy one if you are in for some memory training:


Have fun!

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Issue with audio when uploading Captivate to SuccessFactors

Hi All, I have created an animated slide with a voice over.  The image appears and I have recorded a voice over which is attached to the image.  It’s a diagram and the images build to make the final diagram.  When we have uploaded this to our test environment in SuccessFactors the audio is out of sync, when we them upload it to our live environment their is no sound.  Just wanted to check that I have created the slide in the correct way and if anyone else has experienced issues with audio when using SuccessFactors.  Thanks.

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SVG image behaving differently in SCORM and HTML5

This is kind of a brain teaser, I have SVG images turned to buttons with multistate colour changes, while this works well when published with SCORM enabled HTML5, it does not when published as HTML5  with SCORM disabled.

I use HTML5 with SCORM disabled for review purpose.


without SCORM

with SCORM

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Why 2 play buttons?

Hi – Any ideas on why my captivate file is showing not 1, but 2 play buttons when I play it on mobile? (production, from my LMS). It happens both when the project is responsive and also when I do it as non responsive scalable HTML5 zip. The sequence:

1. First the standard captivate play button shows (on top of the image I added in edit, preferences), then

2. The image disappears, and then another play button shows up on a black background.

Thanks in advance for any ideas,


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