(LOW RES VIDEO NEED HELP) Captivate Gurus. My Captivate Lessons when Converted to MP4 is blurry

My clients want their old captivate videos updated with their new branding and content, then converted to MP4’s as final video lessons.  I usually use Adobe Premiere which makes stellar videos. Why are they turning out blurry even when set on the highest resolution/output?

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Adding Text Animation to a Video Demo Captivate 2019

Am having an issue with text animation that I can’t resolve .  I am working with a video demo another designer created which involves showing learners how to complete a form.  I need to add a fake phone number so that it shows as it is typing it out – this mimics other fields on the form. Anyway, I used text animation and laid it over the phone number field.  It looks and works perfectly, but I can’t get it to work when I run the preview.  Anyone tried something like this and have an answer?  I’ve placed text on demo video before and didn’t have this issue.  I also need to get the timing down to go with the rest of the video demo so it’s the last thing the learner sees typed on the screen.

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5 Digital Learning Approaches To Improve Your Employees’ Product Knowledge

In the modern information age we live in customers do their research well before they decide to buy a specific product, and if the organization or brand making that product has the digital presence to make that information available to the customer and have marketed it correctly, the sale is as good as done. But not all customers are the same. Some customer, for example, may wish to ask a loaded or complex question about the product from the brand’s customer service, or some customer may ask the brand’s customer service to solve a problem pertaining to the product. In these situations, if the said customer executive doesn’t have the proper product knowledge to answer the customer’s query, it will not only reflect badly on the brand or organization, it may even lead to the customer changing their minds about the buying the product, or worse destroy the trust they had in the brand or organization.

Thus it important for not only all customer-service employees but all employees of an organization to have proper product knowledge. As to what organizations should do to develop proper product knowledge in their employees, there is a simple answer. Digital learning is only learning/training methodology that is suited to train modern employees in product knowledge, and that is what organizations should implement. In this article, we’ll discuss 5 digital learning approaches that will help organizations improve their employees’ product knowledge.

  1. Microlearning

The latest digital learning approach on the block, as well as the most efficient is microlearning. Most employees complain that they have no time to sit down for hours and learn about products. Microlearning destroys this excuse, as it is usually coupled with mobile learning to provide employees with just-in-time learning using 5 minute courses that cover what they need to know, on their smartphones. Now they can look up the exact problem or query they are faced with on-the-job and answer it within minutes.

  1. Game-based or Quiz-Based Training

Another complaint that employees have with certain types of training is that it is boring. Well, game-based or quiz-based training targets exactly that, and as their names suggest, are eLearning courses that either turn learning/training into games which engage learners with elements like points, levels, badges and leaderboards, OR quizzes that challenge learners with questions about the products that assess and increase their knowledge. In fact, quiz-based training can be infused with game mechanics to turn them into game-based quizzes, which offer the best of both digital learning approaches.

  1. Video-based Learning

This is another hot digital learning approach that it being used by successful organizations to develop better product knowledge in their employees. Videos are the most popular as well as the most consumed content type among modern individuals, particularly due to the fact that it engages both the visual and auditory faculties of the learners. This makes video-based learning something which grabs and holds the attention of the learners, while helping them learn about the product in great detail.

  1. Virtual Classes

Product knowledge can sometimes be complex, particularly if the product involves complex technology. Such knowledge is hard to teach learners using simpler approaches like microlearning, game-based training or video-based learning, as they are not suited to teaching complex subjects. In such a situation, learners can be called upon to attend virtual classes using their mobile devices anytime, anywhere. Virtual classes work just like normal classes, with an instructor explaining complex, product-related information to the learners who all attend at one time on their mobile devices without being actually present in a classroom.

  1. Blended Learning

Blended learning is the most appropriate method if full-fledged product training is required for employees. Like virtual classes, these are also meant when products are complex, for example, smartphones, cameras and other such technology. Blended learning combines the benefits of both traditional classroom training as well as eLearning, which means that learners can attend proper lectures to learn complex concepts about the product, which they can refresh using eLearning approaches like microlearning, video-based learning and gamification.

We hope these 5 digital learning approaches help you improve your employees’ product knowledge and increase sales while helping customers with their queries and build trust in your brand or organization.


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Adobe Captivate to mp4 Video

I’ve created some software simulation and video demo vidoes in Adobe Captivate 2019. I’ve published them as mp4 videos, but the videos are blurry and the wording that’s on the screen is hard to read. I’m trying to find out if I need to change the resolution before publishing as a video (and how) or any other suggestions so that when I publish these videos, they are not blurry.

We are using these videos as training for how to use some of the software programs that we use at my facility.

Any ideas!??!

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How to Avoid redundant label editing?

Hi! Our company projects will consist of  the  software simulations of “Show Me”, “Try It” and “Test Me” modes. In other words,  Demo, Assessment and Training.  When I’ve created tests, the labels that are created don’t appear to be linked.  So, if I change a label’s, background, font, and text, I have to change all of the versions one at a time.  Is there a way to link these, so I don’t have to do this?  Thanks!

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HTML Player in Chrome

Im using Captivate primarily to create a bunch of quick software demonstrations and publish them internally in HTML5. Our organisation uses chrome as its default browser which I understand doesn’t support autoplay. So when users open a file they are presented with a blank screen with just a play button in the centre and the player controls below. Id like to have some sort of title page that can have an image and some text to display that at least confirms to the user they are looking at the correct tutorial. Any suggestions? Thanks

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Scorms on Google Chrome without Flash

We have around 1500 Scorms generated on SWF and HTML5. Since Chrome announce that they are not supporting flash player until December 2020 they gave the option to turn off Flash.

If our students Turn off Flash player the Scorm player won’t work and Google Chrom will throw the “Plugin Blocked” message.

How can I manage this error without having to generate all 1500 Scorms just for HTML5?


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