Additional Class Available on December 18! Social Learning, User Generated Content & LMS Gamification

A second session of Engagement Upgrade: Social Learning, User Generated Content & LMS Gamification will happen on December 18, thanks to the Association for Talent Development!  Click here to join our free group discussion of some of the most popular topics in the learning technology space.

Here is the description:

Engagement is one of the most common demands for L&D professionals struggling to get more buy-in from an ever-busier workforce. There are hundreds of tactics and strategies that are credited with enhancing engagement, but which of them really have the potential to work?

In this session, Katrina Marie Baker, Adobe’s Senior Learning Evangelist, will explore three engagement enhancement options and discuss their potential to enhance the learning culture within your organization. This webinar goes beyond theory and focuses on what gamification, user-generated content, and social learning LMS features can do for your training program.

Join Katrina Marie Baker and explore how to:

  • Facilitate a culture of learning with user-generated content recommendations and sharing.
  • Moderate and aggregate user-generated learning content.
  • Align gamification initiatives with business objectives so they contribute to your organization’s goals.
  • Use learning technology to drive engagement using badges, leaderboards, and rewards.
  • Facilitate learning object-oriented discussion and conversation among your trainees.

This webinar includes examples of engagement features found within Adobe Captivate Prime.

Connect with me on Twitter or LinkedIn!  If you’d like to get to know other professionals in e-learning and learning technology, create an account on the Adobe Elearning blog or join the 2,400 members of LinkedIn group Learning Management System (LMS) Administrators.

The post Additional Class Available on December 18! Social Learning, User Generated Content & LMS Gamification appeared first on eLearning.

Engagement Upgrade: Social Learning, User Generated Content & LMS Gamification (Includes Webinar Recording & Slides)

On December 13, I facilitated a group discussion of some of the most popular topics in the learning technology space.  If you missed it and would like to join another live discussion, I’m facilitating one more session on December 18!  You can also take a look at the slides (embedded below and also available here) and the webinar recording will be available shortly.  The description is below as well.

Engagement is one of the most common demands for L&D professionals struggling to get more buy-in from an ever-busier workforce. There are hundreds of tactics and strategies that are credited with enhancing engagement, but which of them really have the potential to work?

In this session, Katrina Marie Baker, Adobe’s Senior Learning Evangelist, will explore three engagement enhancement options and discuss their potential to enhance the learning culture within your organization. This webinar goes beyond theory and focuses on what gamification, user-generated content, and social learning LMS features can do for your training program.

Join Katrina Marie Baker and explore how to:

  • Facilitate a culture of learning with user-generated content recommendations and sharing.
  • Moderate and aggregate user-generated learning content.
  • Align gamification initiatives with business objectives so they contribute to your organization’s goals.
  • Use learning technology to drive engagement using badges, leaderboards, and rewards.
  • Facilitate learning object-oriented discussion and conversation among your trainees.

This webinar includes examples of engagement features found within Adobe Captivate Prime.

Connect with me on Twitter or LinkedIn!  If you’d like to get to know other professionals in e-learning and learning technology, create an account on the Adobe Elearning blog or join the 2,400 members of LinkedIn group Learning Management System (LMS) Administrators.

The post Engagement Upgrade: Social Learning, User Generated Content & LMS Gamification (Includes Webinar Recording & Slides) appeared first on eLearning.

Learning Thursday #1: Mobile Technologies in Education

We’re almost to the new year, so I figure I’ll start a new blog post series.    I’m going to put out a new learning and development article every other week that has a unique perspective.  I’ll also post some discussion points for those who would like to reflect on the article.  If you’d like to participate, please follow me here on the Adobe eLearning blog and comment on our first article:

Vavoula, G., Sharples, M., Lonsdale, P., Rudman, P., & Meek, J. (2007). Learning bridges: Mobile technologies in education. Educational Technology, 47(3), 33–37. Google Scholar

(The Google Scholar link will take you to JSTOR, where you can read this article for free.)

Abstract: MyArtSpace is a service for children to spread their learning between schools and museums using mobile phones linked to a personal Web space. Using MyArtSpace as an example, the authors discuss the possibilities for mobile technology to form bridges between formal and informal learning. They also offer guidelines for designing such bridges.

Please add a comment with your thoughts on one (or both) of these questions:

  1. Have you seen a learning experience in the corporate world that is similar to the MyArtSpace experience discussed in the article?
  2. Can you think of an environment other than a museum where this sort of learning experience would be effective?

The post Learning Thursday #1: Mobile Technologies in Education appeared first on eLearning.

Negotiate Your Learning Management System (LMS) Contract

Congratulations, you’ve gone through the process of selecting the perfect learning management system vendor for your learning and development organization! All that stands between you and that beautiful piece of learning technology is the vendor contract, and the associated price tag.

During one of my conference sessions last year, I was asked whether it’s possible to negotiate the price of an LMS. And the answer is – absolutely you can! Buying technology is somewhat similar to buying a car. It’s a big investment, and you can negotiate many elements of the contract with your vendor, particularly the cost.

As the video states, it’s important to know exactly what you are paying for. If the vendor gives you a “lump sum” for your three-year contract, have them break it out so you see the line items that contribute to the overall cost. You may be able to strike features and services you don’t need, or negotiate a lower cost for some of the line items. Also discuss payment schedules. Can you get a lower overall price if you pay more up front, for example?

Most importantly, don’t be afraid to ask questions and propose changes to the contract! It’s a critical part of your LMS selection process, and your learning technology vendor should be willing to collaborate with you. Contract negotiation is the exciting last step of your LMS selection process, and it signals the beginning of your LMS implementation!

Information in this video and post is taken from my book LMS Success.  Please subscribe to Learn Tech Collective for more LMS and e-learning videos.  Follow me on Twitter or connect on LinkedIn.

The post Negotiate Your Learning Management System (LMS) Contract appeared first on eLearning.

Free Webinar: Social Learning, User Generated Content & LMS Gamification

Social learning has been the most discussed topic during my webinars over the past six months! Learning professionals face many challenges when implementing social learning, and yet the potential payoff is huge in terms of learner engagement. If social learning and gamification are priorities for you in 2019, come join one of our last group discussions of the year. Also, user generated content is going to be a hot topic for the industry next year, so I’ll provide some information around that trend.

Register with eLearning Industry for free. The description is below. See you soon!

Engagement Upgrade: Social Learning, User-Generated Content & LMS Gamification

Engagement is one of the most common demands for L&D professionals struggling to get more buy-in from an ever-busier workforce. There are hundreds of tactics and strategies that are credited with enhancing engagement, but which of them really have the potential to work?

In this session, Katrina Baker, Adobe’s Senior Learning Evangelist, will explore three engagement enhancement options and discuss their potential to enhance the learning culture within your organization. This webinar goes beyond theory and focuses on what gamification, user-generated content, and social learning LMS features can do for your training program.

Join Katrina Marie Baker and explore how to:

  • Facilitate a culture of learning with user-generated content recommendations and sharing.
  • Moderate and aggregate user-generated learning content.
  • Align gamification initiatives with business objectives so they contribute to your organization’s goals.
  • Use learning technology to drive engagement using badges, leaderboards, and rewards.
  • Facilitate learning object-oriented discussion and conversation among your trainees.

This webinar includes examples of engagement features found within Adobe Captivate Prime.

The post Free Webinar: Social Learning, User Generated Content & LMS Gamification appeared first on eLearning.

Trends in Training & Learning Management (Includes Webinar Recording & Slides)

On November 21, I facilitated a discussion of major trends in learning and development.  Fun and data was had by all, thanks to our awesome audience from around the world!

If you would like to check out the full session recording, click here.  The description is below.  And here are the slides:

Join Adobe’s Senior Learning Evangelist Katrina Marie Baker for this lively conversation about the latest trends in training & development. Based on recent studies and research, the session will explore what people are doing in organizations around the world, and how organizations can achieve great results with modern learning programs.

Katrina will discuss the:

  • Impetus behind creating and developing virtual universities
  • Growing demand to encourage learner immersion and ongoing engagement
  • Rise of mobile learning
  • Role of skill-based learning in business training
  • Use of gamification for learner engagement and motivation
  • Ongoing expectations of learners for video
  • Proving the value of your learning program through more relevant reporting

The post Trends in Training & Learning Management (Includes Webinar Recording & Slides) appeared first on eLearning.

SCORM 1.2 package fails to send Complete to Moodle Gradebook

I recently developed in Captivate 2017 a SCORM 1.2 activity that is deployed in our LMS (Moodle 3.1).    The scoring is complete-incomplete with no quizzes, only knowledge check, statics slides, and demo videos.  The scoring worked great for the vast majority of our students (800+).  For 1% of the students even though I can see in the SCORM report that they made it all the way to the final slide, the SCORM report and the gradebook still reports incomplete for these few students. Any guidance on what to look or what may be causing this would be helpful.  Some students are using low bandwidth wifi from home – could that be an issue?  Does anyone have an idea of what logs to look at in the Moodle admin view to see an error message or code?  Any guidance on what to do would be helpful.

Thank you,

Rolf

The post SCORM 1.2 package fails to send Complete to Moodle Gradebook appeared first on eLearning.

Task List for Your Learning Management System (LMS) Implementation

***If you’d like to attend a free webinar on how to implement your LMS, join me tomorrow!***

Quite a few of us hear the words “learning management system implementation” and run for the hills. It’s natural to be afraid of taking on a project that is totally outside of your normal, everyday function. No need to worry – implementing an LMS is absolutely something you can do.

The most critical part of any LMS implementation is your project plan. Make sure you have a basic understanding of LMS administration. Break your implementation into individual tasks, and assign timelines and responsible parties. Work closely with your LMS vendor. They often provide a partial timeline you can use as a starting point. (In the case of Adobe Captivate Prime, you work through tasks with an LMS customer success manager.)

Down below, I’ve provided a list of implementation tasks from my book, LMS Success. Depending on the organization, some of these tasks will be very important, and others won’t apply. Pull the appropriate tasks into Excel or Project, assign start and end dates for each task, and determine who will be responsible for its completion.  (Those who purchase LMS Success or The LMS Selection Checklist get a bundle of supplementary resources, including an Excel workbook of implementation tasks.)

You may want to further divide some tasks into smaller pieces, or create workflows. It depends on the project size and how complex your implementation will be. You can also group tasks by dividing your implementation into five phases, like this:

1: Before vendor is selected  |  2: After vendor is selected  |  3: During contract negotiations  |  4: Before go-live  |  5: After go-live

The task list below is a starting point – not a prescribed plan.  I’ve led or consulted on 30+ implementations, and I change the task list every time.  Also note that some tasks do not directly pertain to the LMS. Many organizations take their LMS implementation as an opportunity to restructure their training department, so you’ll see some of those elements as well.

© Katrina Marie Baker, 2018. Unauthorized use and/or duplication of this material without express and written permission from the author is strictly prohibited. Excerpts may be used, provided that full credit is given to Katrina Marie Baker with specific direction to LMS Success.

In order to assign compliance and other critical courses in the new LMS…

  1. Create a list of compliance courses required of all personnel.
  2. Create a list of compliance courses required for specific regions or countries.
  3. Create a list of compliance courses required for specific personnel.
  4. For all compliance courses – is completion required one time or on a recurring basis?
  5. Standardize classes provided to new hires.
  6. Create a list reflecting courses, personnel to receive them, and whether courses should be automatically assigned based on a set of rules (assuming your LMS does this).
  7. Do you want a standard group of courses to be pushed to personnel on their hire date? Or three months after they’ve joined? Or every year during their employment?
  8. Should compliance courses be maintained in paper formats as an alternative, in case of a system failure?

To assemble your course catalog…

  1. Are there any courses in your current LMS that should not be transferred to the new LMS?
  2. Determine names for all course categories and subcategories.
  3. Compare existing courses and determine which are similar enough to be merged when you migrate to the new LMS. (Many organizations have courses that have been added multiple times to their LMS. Might as well clean that up.)
  4. Mark corporate events and other non-training courses in the course catalog spreadsheet so they can be categorized appropriately and/or eliminated. (A lot of organizations use their LMS as an event management system. This can really clutter your course catalog.)
  5. Correct categories, subcategories, delivery, and course unit types for all courses, on a spreadsheet.
  6. Determine course catalog import structure. (Ask your new LMS vendor about this.)
  7. Should courses in all languages be displayed in the same catalog? In multiple catalogs?
  8. Assign college levels (100 level, 200 level, and so on) so curricula are assigned in an appropriate order.

Some general administrative tasks (in addition to those provided by your LMS vendor)…

  1. Decide how many administrator levels are needed, with associated permissions. (Questions about how to do this or any other tasks? Just comment below.)
  2. Create a list of tasks each level of administrator will complete.
  3. Decide on lead administrators for each department, if your organization is large.
  4. Determine a “regular chores” list for administrators.
  5. Create an LMS support email address that routes to the correct admins.
  6. Will IT have any administrator role in the new LMS?
  7. Determine what inbound/outbound system feeds need to run to the LMS. Maybe your HRIS?
  8. Decide on a go-live date for the LMS.
  9. Discuss GDPR and ADA 508 compliance.
  10. Run test batch import of all data types, such as course history, user information, and so on. (Ask your LMS vendor for advice.)
  11. After running successful test batches, import all data. Test to confirm success.
  12. Discuss whether interface should be offered in multiple languages.
  13. Create course equivalencies.
  14. Exploration of the benefits of xAPI, and how it can be effectively introduced.
  15. Get administrator tip sheets from vendor, if possible.
  16. Discuss how to utilize assessments and surveys more effectively.
  17. Schedule super administrator training with new LMS vendor.
  18. Explore security features and any national or international regulations pertaining to the data in your LMS.
  19. Negotiate contract.
  20. Negotiate SLA.
  21. Decide when to cut over from your old LMS to the new LMS.
  22. Communicate that cut-over plan to your end users.
  23. Decide on the URL for the new LMS.
  24. Replace links to the old LMS with links to the new one.
  25. Train administrators on new system processes.
  26. Begin weekly recorded webinars on LMS administration targeted for different admin levels.
  27. Begin bi-weekly LMS “office hours,” to assist your LMS administrators with data entry and basic questions.
  28. Develop how-to videos for common LMS user/administrator tasks.
  29. Evaluate your organization’s training data entry procedure and streamline it. (Make sure your trainers track their classroom sessions and attendees in the LMS.)
  30. Test user interface prior to go-live. (Have lots of people test it. Try to break it.)
  31. Test class scheduling functionality.
  32. Test learning tracks or paths, and reports.
  33. Test upload of courses.
  34. Test EVERYTHING.
  35. Allow extra time to troubleshoot.
  36. Run a test of the system backup, if there is one.
  37. Run a test upgrade.
  38. System FAQ documents for members of your IT department as well as end users. (Definitely explain how to reset a user password, if passwords are required!)
  39. Review current third-party course vendors. Are they cost-effective?

Marketing and design tasks…

  1. Determine a name for the new LMS.
  2. Create an LMS logo.
  3. Determine a multi-tier marketing plan for different employee levels.
  4. Draft the look of the user interface.
  5. Add gamification elements, if needed.
  6. Create an LMS introductory video, emails, or posters to help you internally market the system.

What tasks would you add to this list?  Comment below!  Connect with me on Twitter or LinkedIn.

© Katrina Marie Baker, 2018. Unauthorized use and/or duplication of this material without express and written permission from the author is strictly prohibited. Excerpts may be used, provided that full credit is given to Katrina Baker with specific direction to LMS Success.

The post Task List for Your Learning Management System (LMS) Implementation appeared first on eLearning.

Task List for Your Learning Management System (LMS) Implementation

***If you’d like to attend a free webinar on how to implement your LMS, join me tomorrow!***

Quite a few of us hear the words “learning management system implementation” and run for the hills. It’s natural to be afraid of taking on a project that is totally outside of your normal, everyday function. No need to worry – implementing an LMS is absolutely something you can do.

The most critical part of any LMS implementation is your project plan. Make sure you have a basic understanding of LMS administration. Break your implementation into individual tasks, and assign timelines and responsible parties. Work closely with your LMS vendor. They often provide a partial timeline you can use as a starting point. (In the case of Adobe Captivate Prime, you work through tasks with an LMS customer success manager.)

Down below, I’ve provided a list of implementation tasks from my book, LMS Success. Depending on the organization, some of these tasks will be very important, and others won’t apply. Pull the appropriate tasks into Excel or Project, assign start and end dates for each task, and determine who will be responsible for its completion.  (Those who purchase LMS Success or The LMS Selection Checklist get a bundle of supplementary resources, including an Excel workbook of implementation tasks.)

You may want to further divide some tasks into smaller pieces, or create workflows. It depends on the project size and how complex your implementation will be. You can also group tasks by dividing your implementation into five phases, like this:

1: Before vendor is selected  |  2: After vendor is selected  |  3: During contract negotiations  |  4: Before go-live  |  5: After go-live

The task list below is a starting point – not a prescribed plan.  I’ve led or consulted on 30+ implementations, and I change the task list every time.  Also note that some tasks do not directly pertain to the LMS. Many organizations take their LMS implementation as an opportunity to restructure their training department, so you’ll see some of those elements as well.

© Katrina Marie Baker, 2018. Unauthorized use and/or duplication of this material without express and written permission from the author is strictly prohibited. Excerpts may be used, provided that full credit is given to Katrina Marie Baker with specific direction to LMS Success.

In order to assign compliance and other critical courses in the new LMS…

  1. Create a list of compliance courses required of all personnel.
  2. Create a list of compliance courses required for specific regions or countries.
  3. Create a list of compliance courses required for specific personnel.
  4. For all compliance courses – is completion required one time or on a recurring basis?
  5. Standardize classes provided to new hires.
  6. Create a list reflecting courses, personnel to receive them, and whether courses should be automatically assigned based on a set of rules (assuming your LMS does this).
  7. Do you want a standard group of courses to be pushed to personnel on their hire date? Or three months after they’ve joined? Or every year during their employment?
  8. Should compliance courses be maintained in paper formats as an alternative, in case of a system failure?

To assemble your course catalog…

  1. Are there any courses in your current LMS that should not be transferred to the new LMS?
  2. Determine names for all course categories and subcategories.
  3. Compare existing courses and determine which are similar enough to be merged when you migrate to the new LMS. (Many organizations have courses that have been added multiple times to their LMS. Might as well clean that up.)
  4. Mark corporate events and other non-training courses in the course catalog spreadsheet so they can be categorized appropriately and/or eliminated. (A lot of organizations use their LMS as an event management system. This can really clutter your course catalog.)
  5. Correct categories, subcategories, delivery, and course unit types for all courses, on a spreadsheet.
  6. Determine course catalog import structure. (Ask your new LMS vendor about this.)
  7. Should courses in all languages be displayed in the same catalog? In multiple catalogs?
  8. Assign college levels (100 level, 200 level, and so on) so curricula are assigned in an appropriate order.

Some general administrative tasks (in addition to those provided by your LMS vendor)…

  1. Decide how many administrator levels are needed, with associated permissions. (Questions about how to do this or any other tasks? Just comment below.)
  2. Create a list of tasks each level of administrator will complete.
  3. Decide on lead administrators for each department, if your organization is large.
  4. Determine a “regular chores” list for administrators.
  5. Create an LMS support email address that routes to the correct admins.
  6. Will IT have any administrator role in the new LMS?
  7. Determine what inbound/outbound system feeds need to run to the LMS. Maybe your HRIS?
  8. Decide on a go-live date for the LMS.
  9. Discuss GDPR and ADA 508 compliance.
  10. Run test batch import of all data types, such as course history, user information, and so on. (Ask your LMS vendor for advice.)
  11. After running successful test batches, import all data. Test to confirm success.
  12. Discuss whether interface should be offered in multiple languages.
  13. Create course equivalencies.
  14. Exploration of the benefits of xAPI, and how it can be effectively introduced.
  15. Get administrator tip sheets from vendor, if possible.
  16. Discuss how to utilize assessments and surveys more effectively.
  17. Schedule super administrator training with new LMS vendor.
  18. Explore security features and any national or international regulations pertaining to the data in your LMS.
  19. Negotiate contract.
  20. Negotiate SLA.
  21. Decide when to cut over from your old LMS to the new LMS.
  22. Communicate that cut-over plan to your end users.
  23. Decide on the URL for the new LMS.
  24. Replace links to the old LMS with links to the new one.
  25. Train administrators on new system processes.
  26. Begin weekly recorded webinars on LMS administration targeted for different admin levels.
  27. Begin bi-weekly LMS “office hours,” to assist your LMS administrators with data entry and basic questions.
  28. Develop how-to videos for common LMS user/administrator tasks.
  29. Evaluate your organization’s training data entry procedure and streamline it. (Make sure your trainers track their classroom sessions and attendees in the LMS.)
  30. Test user interface prior to go-live. (Have lots of people test it. Try to break it.)
  31. Test class scheduling functionality.
  32. Test learning tracks or paths, and reports.
  33. Test upload of courses.
  34. Test EVERYTHING.
  35. Allow extra time to troubleshoot.
  36. Run a test of the system backup, if there is one.
  37. Run a test upgrade.
  38. System FAQ documents for members of your IT department as well as end users. (Definitely explain how to reset a user password, if passwords are required!)
  39. Review current third-party course vendors. Are they cost-effective?

Marketing and design tasks…

  1. Determine a name for the new LMS.
  2. Create an LMS logo.
  3. Determine a multi-tier marketing plan for different employee levels.
  4. Draft the look of the user interface.
  5. Add gamification elements, if needed.
  6. Create an LMS introductory video, emails, or posters to help you internally market the system.

What tasks would you add to this list?  Comment below!  Connect with me on Twitter or LinkedIn.

© Katrina Marie Baker, 2018. Unauthorized use and/or duplication of this material without express and written permission from the author is strictly prohibited. Excerpts may be used, provided that full credit is given to Katrina Baker with specific direction to LMS Success.

The post Task List for Your Learning Management System (LMS) Implementation appeared first on eLearning.