Should I Edit Course and SCO Identifier and Title?

Hello! I tried asking this question early in the week, but for some reason it did not post. Here’s attempt number two…

Our team shares a cptx file that we use as a course “template” – it’s not a Captivate template file type, however. Any time we go to create a new course, we pull this common cptx from our controlled documents library, paste in our new slides, author the simulations, etc., and then publish the file. (We create solely software simulations.) We add in scored interactive items (usually click boxes) toward the end of each individual assessment simulation, and we publish these as SCORM packages for upload to our LMS. Note: Sometimes clients will need these for their own LMS as well. Historically, we’ve published as SWF, but are moving to HTML5 only very soon (not that this is super relevant to the question – just trying to paint the picture of what we do).

My question is around the publishing part. Within the Quiz Settings, if you click Configure the Manifest dialog is displayed. I’m wondering, is it generally best practice to edit the information found in these fields? I’m attaching a snip for reference:

We typically have not edited this information (Course Identifier, Course Title, SCO Identifier, SCO Title). Is there any specific reason why we should (or should not) modify this information?

Any info is helpful. Thanks!

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SCORM and SuccessFactor LMS

My ID team and our LMS management team have gone back and forth on an issue involving the courses we are loading to the LMS. Users are experiencing scoring issues (at random- some have issues some don’t) when they finish a course receiving a 96% but the LMS reports a different percentage. We are also experiencing users being frozen in a quiz if they were to leave and return to the course. Our team has scoured our settings for inconsistencies and error and found nothing abnormal. We believe it is a connection or networking error on the part of the LMS and/or company network.

Our SuccessFactors team affirms it is a problem with the settings we have in our Captivate courses. Many of our courses require users to complete the quiz to receive credit. This team has also told us that SCORM 2004 is not compatible with SuccessFactors and thus we are to use Scorm 1.2 edition 3. Therefore we have enabled the following:

Status Representation: Incomplete —-> Passed/Failed

Slide Views and or quiz

Quiz is Passed (checked)

My Questions:
1. The SuccessFactors team is telling us to change our quiz to Optional rather than Pass Required. They attest that “even though Optional is selected that doesn’t mean it isn’t required”. I cannot take their word for it, seeing as they have zero experience with Captivate. Besides, the  statement seems to be a clear contradiction unless Captivate settings are just that convoluted. Can anyone provide evidence/explanation on this setting?

2. Why would a prominent LMS, like SuccessFactors, say SCORM 1.2 is the best setting over a more current 2004 version? Are we just that out of date or has no one addressed this problem since 2004. I mean you would think after 15 years we would have worked out all the bugs of SCORM 2004 so it can be the best option. Instead my LMS team is making statements like this “We agree SCORM 1.2 is the best standard”. One would think the 2004 version was more up to date than the 2001 version (1.2).

3. Does anyone have an idea or solution to help with our scoring issues? The Captivate records a score of “X” but when you return to the LMS it records a score of “Y”. The only things scoring in all of our courses are the quiz slides. They think the problem is in Captivate, but changing our settings doesn’t sound like a solution when we have them set so that we get the results we want. The problem appears that Captivate settings are not being received as they should by the LMS. Do I have this wrong?

My next step is to report my concerns to the SuccessFactors Developers, but I wanted to compile some information from Captivate Users through this forum. Everyone in this community has always been so helpful, I pray ya’ll are able to help me clarify these issues so that my team and I can press forward to a resolution.

Thank you

Captivate Version: 2019

LMS Used: SuccessFactors

SCORM version: 1.2 ed.3

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None complete issue when viewing all content via Scorm system (completion criteria – Slide views)

Hi all,

I desperately need some help here. I am fairly new to this which does not help!

I have a course I have created which is navigated through custom buttons made up of next slide and previous slide buttons. I have no TOC and no playbar and no Q&A’s. The user can move forwards and backwards with no branching.  I have set the completion criteria for slide views as so..

When I ran it through scorm cloud, I exited the module half way through to see if it registered a complete or not (which it didn’t) and it was only when I viewed the last slide and closed the module down did it register a complete action (see below).

When I am passing this on to the client though they are reporting the following:

“The module is registering being opened but isn’t passing SCORM completion data back to the Academy. (SCORM is the protocol that enables modules to communicate with learning management systems).”

Essentially its being reported opened but nothing else it looks like?

they passed this on to me as well:

What am I missing here? What is it that captivate isn’t doing in order for this to happen? As I reading it right that scorm cloud essentially says its working or am I missing something here too?

The post None complete issue when viewing all content via Scorm system (completion criteria – Slide views) appeared first on eLearning.

Best Authoring Tools For Rapid eLearning Development – Comparison

Way of learning needs lead to create various authoring tools to meet the learner requirements and the training models. Though there are various authoring tools and each tool has its own identity to stand in the race of technology by integrating the components that are required for the learners so as to enhance the learning…

How to measure effectiveness of an eLearning Program? Here is a checklist!

How to measure effectiveness of an eLearning Program? Here is a checklist!

It is a challenge for training managers to ensure quality of eLearning programs that are developed by internal teams or external eLearning vendors.

In this blog, we will equip training / Learning and Development managers with a benchmark checklist that helps them test effectiveness of an eLearning program.

Here is a checklist…

Logical organization of the content (concept) flow

Randomly compare two consecutive concepts and check whether the first concept is serving as an advance-organizer to the second concept. Similarly, continue this process till the end of the course. At micro level; put a check within each concept by comparing sentences.

Content relevancy to the immediate need

To check the relevancy of the concept with the immediate need that it fulfils; put a check on following two areas:

List of learning objectives – It is very important that each objective should be relevant to the learning need.

The content covered for each objective – The content should corresponds to any one or more objectives listed in the beginning of the course. Every line of text should help learner to achieve the defined knowledge or skill – the content scope should be very focused to meet its objective.

Content writing style and the size

Writing content to help someone acquire knowledge and skill is different than helping someone to accept a viewpoint. The instructional content should be self-explanatory, easy to comprehend and retain for longer time.

Check for the following:

  • Concept building approach – it must flow from,
    • Known to unknown
    • Simple to complex
  • Presence of jargon or complex sentence formations – content must be drafted in plain English
  • One concept should be expressed in one sentence or one paragraph or one topic. Do not mix two concepts in one unit of content

Instructional graphics style and convey-ability

If we believe that ‘a picture is worth 1000 words’, then it is quite important to ensure they look beautiful and convey the intended meaning.

Check following essential features of a graphic:

  • The color – minimal color usage limited to branding guidelines
  • The arrangement of sub-elements in collage of graphics; and off-course shapes and strokes
  • The overall graphic layout meaning –infographics such as circular layout for life-cycles, star layout for components etc.

Learner Engagements

There are variety of strategies using which an instructional designer engage his/her learners. Here is the list of essential engaging techniques – an effective eLearning course should feature each or most of these techniques.

  • Scenarios – create virtual contexts similar to the real-life workplace conditions
  • Gamification – a simulated scenario that engages learner deep into the content
  • Explainer videos – demonstrate desired skills that help learner imitate at workplace
  • Intuitive Learner Interactions – to keep learner attentive throughout the course
  • Emotions – to an extent, effective use of avatar can replace the benefit of real human element
  • Formative Assessments – practice opportunities along with appropriate guidance
  • Avoid distractions – avoid less necessary graphic animations, sounds and interactions

Responsive Design for multi-screen course delivery

Launch the course in common screen dimensions such as Desktop, Tablet and Smartphone. Check even in rotational screen modes. The course should scale to fit in different screen sizes smoothly.


The course must be compliant in any of the online course delivery protocol such as SCORM or Tin Can. This helps training managers to implement course globally and with descriptive user analytics.


The blog covers the essential features and there are other features specific to the given unique learning need. Being one of the best eLearning companies in India; we delivery variety of eLearning courses that best suits to your unique eLearning requirement.

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Consider SCORM/xAPI now rather than later

For those people knee-deep in Captivate content creation , it can be worth taking a moment before you’ve invested heavily in terms of both time and money to think a little bit about your total workflow all the way to your course material appearing on your user’s device. There are some potential pitfalls which may not occur to you at the beginning, but which may have a big impact on your overall aims.

I’d like to specifically cover the various components that need to come together for a completed Cp project to be of any use in the real world, especially if you wish to create an engaging user experience.

A very brief primer – eLearning applications are made more personal by the use of two technologies, SCORM and Tin Can. These are a set of standards which allow for different applications to share information with each other, and allows for such things as the tracking of student progression through a course, score results, time spent etc. Tin Can is meant to be a replacement for SCORM and offers an increased set of tracking and measuring tools. Confusingly, Tin Can is also called xAPI (experience API) and SCORM comes in several different versions, with Cp supporting SCORM 1.2 or 2004. Creators get more insight in to how the students interact with the course and the student gets a more tailored experience.

What you should be asking yourself right at the start is, do I need to implement this technology? and does my intended distribution channel support it?

Your answer to the first can’t just be ‘yeah, sure, whatever’ since implementing SCORM/xAPI will definitely add time to your project and quite probably an additional cost, it isn’t just a matter of ticking a checkbox. Your answer to the second shouldn’t just rely on your LMS claiming it supports Cp, since supporting SCORM/xAPI is a different thing and some providers may be happy to display a Cp file but in no way offer provisions for the other.

Just looking at a handful of the more popular LMS on offer you can see the trouble you might run in to:

Out of the box, Learndash supports Cp but won’t handle any kind of tracking for projects made in Cp. To get this to work you must purchase an addon of which there are a couple of choices, one of which requires an annual license, another needs an addon for the addon! (more $)

Teachable doesn’t offer any support for Cp, xAPI or SCORM

Thinkific requires a business level account ($99/m) to host Cp projects but specifically states that even this account level doesn’t come with support for xAPI/SCORM

thinkific terms

For an LMS to play nice with these reporting formats means that you must investigate a second level of behind-the-scenes setup, a Learning Record System (LRS). This is what stores all the data generated by user interaction with the coursework.

None of this is meant to put you off using Cp, but it is better to invest some time early on making sure that your intended LMS fully supports whatever tracking you aim to implement, and also to be aware of the additional costs involved. Without any kind of user engagement tracking you have no idea if they went through all your carefully prepared slides or if they gave up right at the start. Similarly the students will be denied a far more personal learning experience.

Disclaimer – I’m in no way an expert on this subject, these are purely the issues that I’ve encountered so far. If anyone more knowledgeable spots a mistake I’ve made, please let me know.


5 Hacks To Nail SCORM-Compliant Courses

All current trends in Learning and Development (L&D) indicate that traditional Learning Management Systems are nearing their end. How do you get around using an LMS and utilize the SCORM format in the most effective way? This article gives you 5 actionable tips on when and how to get the most out of SCORM.

This post was first published on eLearning Industry.

#eLearning #LIVESTREAM Publishing Your Project – 10/16/2017, 16:00 EDT

In this video tutorial, I show you how you can publish your Adobe Captivate project. We will spend most of the time on SCORM 1.2, however, we will touch on the other eLearning formats.

As per usual, I will also be taking questions if time permits so get your Captivate Questions ready for the Live Chat.

Follow the link right now to set up a reminder to get notified when this event becomes live on October 10th, 10 AM EDT.

#eLearning #LIVESTREAM Publishing Your Project – 10/16/2017, 16:00 EDT

If you enjoy my LIVE STREAMS, please share them with your colleagues and don’t forget to subscribe to my YouTube channel to make sure you’re notified of all my upcoming events. If you subscribe to my YouTube channel you will receive my Adobe Captivate 2017 – Responsive Custom Quiz Questions online course from Udemy for only $10 (a $50 value).

Issues with Captivate SCORM, browser compatibility in Litmos app

I am using Adobe Captivate 9 and uploading a SCORM into the Litmos LMS platform. When the SCORM is viewed on the Litmos mobile app on a Samsung Galaxy Note 5, I get the following message: “Adobe Captivate – This browser does on support some of the content in the file you are trying to view. Use one of the following browsers: Internet Explorer 9 or later, Safari 5.1 or later, Google Chrome 17 or later, Firefox undefined or later.” The SCORM screen is cut off on the right side, eliminating the progress slide arrows when it does try to run. I have tried to work with Litmos on the issue, being that it is their app … the they say it is an Adobe Captivate issue. When I Publish the file, I publish it as an HTML5 format with “Scalable HTML content checked.”


Is this truly an Adobe Captivate issue, a Litmos app issue, a Samsung Galaxy issue? Any suggestions how  can correct it so that the SCORM not only plays on desktop, laptops, and tablets … but also on smartphones?