4 Ways A Mobile Learning Platform Can Help You Achieve Stellar Customer Satisfaction Scores

Training your customer care team is all about solving customers’ problems. But can you use mobile learning tools to make your customers happy too? In this article, I explore 4 ways that a mobile learning platform can help you achieve stellar customer satisfaction scores. This post was first published on eLearning Industry.

How To Turn Retail Challenges Into Opportunities With Training

Are you in the retail industry? Hang on, you’re in for a bumpy ride! Customers are becoming more demanding, and all the while, your employees are leaving just when you need them the most. To stay in the game, you’ll need a solid retail training strategy. This post was first published on eLearning Industry.

Buying Your Next LMS: 5 Types Of LMS Support Services To Consider

Solid, dependable support is as important to the success of your LMS as the design features or content management. Does your new LMS vendor get it right? In this article, I’ll highlight 5 types of LMS support services to consider when buying your next LMS. This post was first published on eLearning Industry.

5 Ways To Evaluate The LMS Customer Experience During A Free Trial Or Demo

How well will an LMS stand up in your company’s environment? Will it meet your goals and get people excited about L&D? In this article, I’ll share 6 ways to evaluate the LMS customer experience during your next free trial or demo. This post was first published on eLearning Industry.

7 Tips To Select A System That Delivers The Best LMS Customer Experience Using An Online Directory

Do you know which LMS provides the ideal support services for your team? Or which has all the LMS features you’re looking for without putting you over budget? In this article, I’ll share 7 tips to use an online directory to find an LMS that offers the best CX. This post was first published on eLearning Industry.

The LMS Buyer’s Journey: How Customer Experience Applies In Every Stage Of The Cycle

Is your LMS vendor ready and willing to take care of their customers every step of the way? In this article, I’ll explore how CX applies at every stage of the LMS buyer’s journey. This post was first published on eLearning Industry.

The Best 20 Customer Training Learning Management Systems

You may find it hard to tell the differences between a standard and a Customer Training LMS, but you know they make an important upgrade. The features they offer facilitate the online training process and keep your customers engaged. In this article, you’ll find a list of the Best 20 Customer Training Learning Management Systems, as well as a list of 8 questions that will guide you through the selection process so that you can determine the Customer Training LMS that is right for your organization. This post was first published on eLearning Industry.