How Digital Learning Can Help Build Learning Agility

Learning agility is a skill that allows individuals to adapt to uncertain situations by quickly learning about the said situation using the experiences of the past and present. Digital learning can be used to develop this skill in employees, and transform them into business leaders.

This post was first published on eLearning Industry.

The Benefits Of Designing Custom eLearning That Is Attainable And Void Of Obstacles

An Accessible eLearning course is one that all learners in the target audience can access anywhere, on any device, and without obstacles. The content is easy to understand and can be attained without difficulty.

This post was first published on eLearning Industry.

Custom eLearning: Q&A Model Combined With Scenarios


In this blog, I will discuss the merits of the technique of using rhetorical questions under the purview of the Q&A model in combination with scenarios for an effective and engaging Custom eLearning experience.


Consider these questions:

Don’t you think David could have reached his sales target easily if he had handled the objections of customers efficiently?

Do you think Sonia did the right thing by not following the rule?

Isn’t it high time that we take initiatives to protect our environment?

These are some rhetorical questions that can be used in Custom eLearning courses to make them engaging and effective. The Q&A or Question and Answer model of eLearning uses such question to present the content.

Whenever a question is presented to learners, it immediately grabs their attention. They start to find the answers to the question. However, rhetorical questions need not be answered always. Rather, they help the learners to be alert and constantly use their brain cells to understand the concept.

In the Q&A model of eLearning, the strategy is to ask rhetorical questions (questions that are leading in nature) with responses either yes or no. We can also ask questions by providing input boxes, or questions with agree/disagree options.

Here are few case studies that explain the Q&A model in combination of some scenarios in Custom eLearning courses.

Case Study 1: Code of Conduct

Generally, code of conduct or ethics and compliance courses are boring to the learners. To make them interesting, we can use the Q&A model and scenarios that pertain to their job. In this course, we used the Q&A model in several ways, such as combining scenarios with questions or providing a checklist of options from which learners can choose what they think as appropriate action in the given situation. We provide diagnostic feedback and help learner progress within the Custom eLearning course.

Here is an example from the course on code of conduct related to accepting gifts.

custom eLearning - Code of Conduct

Another way in which Q&A model is used in the Custom eLearning course was asking rhetorical questions at the beginning of course.

For example, the following rhetorical questions were used in a course on Ethics and code of conduct

  • Don’t you agree ethics and integrity is crucial for success of an organization?
  • Do you think code of conduct make our work in the organization difficult?
  • Should every employee follow the code of conduct?
  • Is there any violation in code of conduct if I use materials from my previous company in my present company?
  • What should you do when you see a violation in code of conduct?

These questions help set the context and allow the learners mind to tick and engage with the content that follows in the course much better.

Case Study 2: Hospitality Business

In modern hospitality business, it is all about competence of people. The modern customers demand a high level of service. We developed a Custom eLearning course one of our customers from the hospitality industry using the Q&A model and scenarios.

custom eLearning - Hospitality Question and answers approach

custom eLearning - Hospitality Question and answers approach

custom eLearning - Hospitality Question and answers approach

For every aspect of hospitality industry, we provided similar scenarios and rhetorical questions. As far as possible, real-life scenarios were used which the staff may actually face during their worklife.


To conclude, Q&A model when combined with scenarios make the course memorable and highly effective. By asking questions, we try to make the learners find answers by going through the Custom eLearning course. It acts as motivation for the learner which is essential in eLearning to create engaging learning experiences.


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Applying Brain Science In Corporate eLearning To Improve Employee Training

eLearning has been around for decades. However, it has picked up speed only in the last decade or so, and is now considered not only a viable option to replace traditional classroom training, but its assured successor. The reason behind eLearning’s successful stint recently is the fact that corporate organizations (or rather their learning and development departments) as well as digital learning vendors have begun using actual brain science in their eLearning courses to help learners retain and apply information in a better manner. But what brain science are we talking about? Let’s find out.

What Is Brain Science And How Does It Help Improve Corporate eLearning?

Well, brain science is not one particular subject, but an amalgam of several interrelated disciplines like psychology, neurology, molecular biology, and behavioral science. When eLearning professionals utilize these disciplines when creating eLearning courses, they know what they’re doing. Brain science, thus, when talked about in terms of eLearning, is simply a mixed discipline used by L&D or eLearning professionals to help information stick to the brain. Let us now discuss the learning techniques and theories eLearning professionals use to make that happen.

  1. Situated Learning

The situated learning theory says that when we learn and apply knowledge in the same context, we do it better. For example, a race car driver who has learned to drive race cars on a track will be able to use his skills best on a race track. The situated learning theory can be used by eLearning professionals do design immersive simulations which put learners/employees in real-life situations they’ll be likely to encounter in their jobs, thus giving them a virtual space to learn and apply skills without the risk of consequences. Later on, they’ll be able to apply what they’ve learned in the simulation in their actual lives.

  1. Peer Learning

Human beings learn best in groups or from their peers. Learning from their peers leads to better learning because there are no hindrances in communication between peers or colleagues. Employees are much more informal and open with their peers than with instructors or seniors. Peer learning can be used in eLearning by assigning eLearning courses to a team of employees (made up of 2 or more employees), designed in a way that requires teamwork, discussions and collaboration. Peer learning is not so different from social learning, which is widely used in a number of sizeable organizations these days.

  1. Interleave Learning

The interleave learning theory says that the human brain learns best through contrast and challenge, as they help stimulate it better. This can be applied to corporate eLearning by switching up learning strategies or approaches mid-course. For example, switching to a gamified learning exercise in the middle of a video-based approach in order to interleave learning concepts. A similar approach is used by bodybuilders to train their muscles, where they do different types of exercises using the same set of muscles to train them effectively, rather than doing one type of exercise repeatedly.

  1. Generative Learning

This theory says that our brains learn best when they create something from scratch once they’ve learned a new skill or some new information, as it helps make it interesting and is moved to long-term memory. For example, once you’ve taught an employee from your sales team how to perform a cost-benefit analysis, ask them to perform a cost-benefit analysis on their own, on any of the organization’s existing or potential customers of their choice. eLearning designers can use a number of interactivities, characters and options in the eLearning course for the learner to encourage them to creatively apply the new concept they’ve learned.

Using the above mentioned theories and techniques will help eLearning designers stick their content onto the learners’ grey matter. There are a number of other advancements in brain science that keep happening all around the world, which can be used by L&D as well as eLearning professionals to improve the retention and application of knowledge in corporate employees. The best way to let learning bloom is to keep providing the learners with videos, articles and other resources about brain science as well, so that they understand how their own brains work.


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How Can Digital Learning Be Used To Develop Business Acumen

Business acumen, which can go by many names, is a strong understanding of the business world and an organization’s market and environment, backed by knowledge of what the organization needs to do to succeed. In this article, we'll discuss how digital learning can be used to develop it in employees.

This post was first published on eLearning Industry.

How To Influence Stakeholders To Go Through With Digital Transformation Of Learning

If L&D managers want their organizations to grow and prosper in modern times, they need to make a convincing case that aligns with the objectives of the stakeholders. This article discusses a number of cases you can put forward to convince them.

This post was first published on eLearning Industry.