Drag and Drop Multiple Attempts Submit reappears

Hello everyone,

I have an issue with Drag and Drop interactions. When answering a DnD with multiple attempts correctly, the submit button disappears when submiting but reapears after less than a second. This only happens if the DnD has more than 1 attempt and only if it’s answered correctly. If a DnD has only 1 attempt or the answer is incorrect the submit button disappears as it should. When previewing the course the bug is not visible, it only appears when published or previewed HTML5 in Browser (and no, publishing with Flash in 2020 is not an acceptable option…).

Has anyone ever experienced something familiar and has any suggestion how to fix it?

I attached a sample file, where the error also occurs.


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Drag groups in Drag and Drop interactions


I am trying to arrange a drag and drop interaction, where the user drags two items that are grouped together in the timeline. I can currently only see a way of dragging either the icon or its text. Is there a way to do this in captivate, or do I need to take both out of captivate and save them combined as a picture?

I am using Captivate 2019

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Drag and Drop Activity Walk Through

To get started, create a list of items you want to have the user drag into a location, and also the object(s) you want to have them drag to. In the example below I have created a list of account descriptions which I want the user to drag into the appropriate box to indicate it is either an asset or liability.

To insert the text boxes, click on the text drop-down on the ribbon and select text caption.

Type your description

To create an object, click on the Shapes menu and select the shape you want to create.

Now you have the slide set up, click on Interactions and drag down to drag and drop.The Drag and Drop Interaction Wizard will then open

Step 1

Create your types by clicking on the plus symbol shown below and typing in your new type description.

Holding Ctrl (Windows) or Cmd (Mac), click on all of one category and then select the corresponding type you just created.

Do the same for the next type and then click next.

Step 2

Specify the drop targets by clicking on the objects you created. Here I clicked on both rectangles. After doing so they should have a blue outline.

Click Next

Step 3

The sources or answer options will now have an arrow symbol inside of them. Grab one and drag it to the correct drop target.

After doing so, all source options previously categorized as that type will have an arrow pointing to the target you dragged to.

Match all options with corresponding targets the same way before clicking finish.

You will then see your drag and drop menu appear on the left of your screen as shown below.

Set your actions to how you want to set up your activity. Here I am giving infinite attempts and selected auto submit correct answers. Upon successful completion of the activity, I am it will continue to the next slide.

You can also choose to add undo and reset buttons if you wish to make these options available.

You will also see a text box appear in the center of the screen. There are actually two stacked on top of each other. One for success text and one for failure text. These will display upon either successful or unsuccessful completion of the activity.

To edit these text boxes, drag one above the other and change the type to whatever you want to display.

By clicking on the target objects you will also have the option to change the format of how the answers are positioned once a user drags them into a target object. I like to change the position from the default “Anchor” to absolute so they keep the same position as they are dropped in the targets.

Each target object must be formatted independently so click on one, change the format and then do the same for the other(s).

If you wish to include reporting capabilities and include the score of the activity in a quiz you can do this from the actions tab after click on the target objects.

When you are finished, preview your drag and drop activity from the preview menu at the top.

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Sequence Quiz Question Incomplete Caption

I’m using a sequence quiz question and I’m curious why the incomplete caption isn’t available in the Drag Drop answer type, it’s grayed out. The caption is available in the Drop Down interaction and not grayed out. I’d like for this to appear if the learner just tries to click submit without answering the question but makes me wonder why it’s not even available. Any insight?

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Drag-and-Drop Quiz Questions Scoring Incorrectly in Fluid Boxes


I have a responsive project (Captivate 2019, build 11.0.0243) that includes a series of drag-n-drop quiz questions and I’m finding that the quiz only scores the first question correctly –I’m checking using a Quiz Results slide.

I tested each question separately, and individually they score correctly. However, once I unhide all slides or more than one slide, the quiz only scores the first slide, and does not track the score on all the others.

I’ve tried adding regular quiz slides, and the same thing happens — if the sequence begins with a scored drag-n-drop, all other scores are neither assigned nor reported (I’m using $$cpQuizInfoLastSlidePointScored$$ and $$cpQuizInfoPointsscored$$ on each slide to confirm this).

I have also tested this scenario using slides within the same project that did not contain fluid boxes, and the quiz sequence scores OK; however, for this project, I need to use fluid boxes. Has anyone else encountered this situation, and may have a solution?

Thank you.

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