Create a Learning Path using ‘Learning Plans’ in Adobe Captivate Prime

Wouldn’t it be great to automate enrollment processes within the LMS? To have a feature that tracks events that would then trigger automatic learning paths? For example, if you have a new batch of recruits and they must be assigned to various groups and learnings, wouldn’t be it be helpful if you could set all this up in advance?

If this sounds like something you would like to do for your organization, take a look at the attached document. Adobe Captivate Prime lets you create Learning Plans for your learners where you can pick from a variety of events and groups and decide what happens to your learner next. Whether it is a new hire, a relocation or a promotion, you can create a predetermined path for various scenarios.

Please do take a look at the attached document and leave your comments and feedback too!

Automate a Learning Path with Learning Plans – A Customer Guide

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Engaging with Adobe Connect 10.6 Virtual Classrooms and Recordings via Mobile Devices

While the Adobe Connect Mobile Application for iOS and Android continues to work well for real-time Virtual Classroom interaction, many customer are finding that Adobe Connect works quite well on sundry mobile devices through an HTML browser.

There have always been a few Adobe Connect host features that the Adobe Connect Mobile Application for iOS and Android does not support such as the Presenter Only Area, and Breakout Room management.  There are currently no plans to update the mobile application to add features.

There are however HTML5 capabilities rising fast to fill some gaps in the Mobile classroom experience. As the HTML5 options in Adobe Connect become more and more robust, we are seeing commensurate performance improvements in the HTML browsers on Mobile devices and there is a good chance that many host features will be functional on mobile browsers when we support the host view in HTML in the upcoming year.

When preparing and testing your Adobe Connect Virtual classroom performance, be sure to try the browsers on the mobile devices and compare the performance with the Adobe Connect Mobile Application. With most every  release, we are seeing incremental improvements in the HTML5 Adobe Connect experience  on mobile devices, and while browsers on mobile devices are not yet fully supported officially and are still in beta with Adobe Connect 10.6, many students are finding that they work fine in classrooms (and for viewing classroom archive recordings) and are popping over to the browser from the Adobe Connect Mobile Application, because they can.

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SWF error with youtube video insertion


I am brand new to adobe captivate and still learning the ropes.  I have been following online tutorials re video insertion.  Whilst in the project, I can see the video I have inserted but if I try and preview it using project preview, I get the following error.

I cannot find anything on the web that is helpful in trying to overcome this problem.  Does anyone have any answers?

Thank you!

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Adobe Connect Virtual Classroom Archive Recording Playback in HTML5

With the advent of Adobe Connect 10.6, students may watch HTML5 versions of Adobe Connect Virtual Classroom archive recorded sessions in a web browser without any dependency on Adobe Flash Player or on the client-side Adobe Connect Meeting Application.

The Adobe Connect Virtual Classroom archives have the same rich interactive features in HTML5 as they do when rendered in Adobe Flash; this is not just a flat video reviewing option.

Engaging with recorded class in HTML5 provides students the ability to copy text from Notes, Chat, or Q&A pods, download a file from a File Share pod, engage with live URLs in the Chat, Q&A, Web Links, and also on content slides in the Share pod.

Content authored in Adobe Captivate and in Adobe Presenter also maintain functionality.

There are some simple required steps the Adobe Connect Virtual Classroom hosts must perform to make sure the HTML5 feature set is enabled to allow the desired end user experience; a detailed tech note outlining some frequently asked questions on the specific topic of HTML5 recording playback is posted here on the Adobe Connect Support Blog:

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D&D Delay Submit button – Setup


I posted a sample project as an answer to a user question. Drag&Drop slides used as scored question slides do not offer a possibility to avoid ’empty’ answers, learners who click the Submit button without any drag action on their side. The user wanted to disable to Submit button until at least one drag action was performed. This is not possible, because the Submit button is an embedded object, has no timeline nor an ID. The trick is to use the Timeline and a motion effect that is triggered by any Object action. Not really very complicated, follow the steps below. This workflow, due to stacking of objects, is not that easy in a Fluid Boxes project, the example was a non-responsive project with Scalable HTML output.


1. Pause the timeline before the default pausing point

By default each Drag&Drop slide has a pausing point at 1.5seconds, similar to question slides and linked to the Submit process. Too bad, that pausing point is not visible in the Timeline panel, you can only see and edit it in the D&D panel.

You need to pause the timeline at a frame before 1.5secs by inserting an interactive object which remains invisible to the learner. In this case I choose a click box, small size (1px for both width and height) and located in a place where it is very improbable that learner will try to click. Set it to infinite attempts with the command ‘No action’ to be triggered by its Success event, do not show the Hand cursor neither. Have a look at this screenshot for the setup of this click box:

The topmost click box will be explained in a later step.

Step 2: Submit button off the slide

To make the Submit button invisible you drag it in the scratch area, either to the left (first D&D slide) or to the right (second D&D slide).

Step 3: Timebased motion effect to Submit

Although the Submit button is an embedded object, you can apply an effect to it using the Right-click menu or the Timing properties. The timing of the effect will not be visible in the Timeline panel, because the button has no timeline. The only way to set up the timing is with the numbers in the Timing panel. This motion effect (I used Left-to -right or the opposite one depending on the location) can be very short (used 0.2secs). It is important that it starts at or after the pausing point of the click box (step 1), and ends before the default D&D pausing point (which was kept at 1.5secs.). See this screenshot for one of the Submit buttons:

Step 4: User variable v_drag

Create a Boolean variable, I labeled it v_drag. Its default value should be 1. It will be toggled to 0 for each drag action.

Step 5: Advanced (conditional) action ObjectAct

The purpose of this action is to release the playhead with the first dragging of any drag source to a target. The result will be that the Timebased effect on the Submit button will occur, and the Submit button enters the slide. The playhead will be paused by the default D&D pausing point at 1.5secs. Hence the importance of the timing of the effect described in step 3.  To avoid a same playhead release to happen on subsequent dragging, the tracking variable v_drag is toggled to 0, and the action is conditional:

Step 6: Attach action ObjectAct to all Object actions

This is the boring part: you have to attach ‘ObjectAct’ to all Object actions. This means for each drop target:

  • Select the drop target
  • Click the button ‘Object Actions’ in the tab ‘Format’
  • For each of the drag sources open the No action list, choose Execute Advanced Action
  • Choose ‘ObjectAct’ as advanced action.

In total you’ll have 3*6=18 object actions in the first D&D slide, and 4*4=16 in the second slide. I really hope one day there will be a way to apply the same action to multiple object actions at once…

Do not forget to test! The actions Success and Last Attempt (wrongly labeled as Failure) were left both to the default command ‘Continue’.

Extra: adding second step to Submit Process

As you could test in the example file, there was a second step (click the slide to proceed) added. If you don’t do that, the feedback message will appear and the playhead will be released, out of control for the learner. It is a simple trick, as you may already have seen in the first screenshot of the Timeline for the first click box.

I added a second click box, covering the whole slide, but appearing after the release of the playhead by the Drag&Drop actions on Success of Last Attempt (1.5seconds). This click box triggers the default ‘Go to Next Slide’:

Don’t forget to warn the learner about this second step, as I did in the feedback messages.

This last extra workflow is NOT possible in a Fluid Boxes project because stacking is not allowed. You can use the first workflow with the motion path, but may have to replace the click box by an invisible shape or transparent button (no fill nor stroke) if you want to add them to a normal fluid box.

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Impossible to see rollover captions in HTML5 browser


Impossible to find my answer in the blog even though i think my pb is very simple.

I have 2 projets with same rollover captions and one is working = i see them on HTML5 browser, the other one i don’t.

I have the message “some objects are not supported… check html5 tracker” in BOTH CASE.

Can anyone help me please ?

PS: it’s possible that i already found the solution for the first project and forgot…

Thank You

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Can’t move a layer???

Hi.  Just got Captivate 2019 after having used Captivate 9.  I literally can’t move a layer in the timeline.  The layer moves down on the right side but the title of it on the right side stays.  What is going on?  Kind of a fundamental thing here right?  Please help Adobe.  Oh and I just upgraded to the latest.  Iwas happening to me in too!

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Adobe Captivate (2019 release) Update 4 supports MacOS Catalina

The latest update of Adobe Captivate (2019 release) includes support for macOS Catalina 10.15 and other fixes.

Oracle JDK Support for Captivate 2019 Update 4 Mac (11.5.4)

Adobe Captivate 2019 uses JAVA for running some of its features without interruptions. In 2018, Oracle made changes to its support of Java SE which would require businesses to have a commercial license for updates and support.

To ensure our customers have a hassle free experience on MAC without feature interruptions, we are happy to announce that effective immediately, support and distribution of Oracle Java SE, including all maintenance updates of Long Term Support (LTS) releases (Oracle JAVA 13), will be supported by Adobe directly for all Captivate 2019 customers making use of the Oracle Java technology as part of their Captivate 2019 projects.

Adobe shall keep you posted on any change in its support terms with Oracle that may impact customer. While we understand that there are alternatives to Oracle Java, including OpenJDK, we have currently decided to stick with Oracle Java. Captivate 2019 customers may contact the Adobe customer care organization for all issues about their Captivate 2019 applications, including the underlying Oracle Java SE software.

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Adobe Employees and Partners Stay Educated and Engaged with Adobe Captivate Prime

For today’s workforce, continuous learning is part of the job. Organizations and technologies are evolving at a rapid pace, and people can’t always rely on skills and knowledge that worked in the past.

Supporting the learning process is a top priority here at Adobe, especially when it comes to the Worldwide Field Organization (WWFO), encompassing sales, support, and Adobe Customer Solutions. There are roughly 6,500 people on these customer-facing teams, and serving customers effectively means staying up to date with the fast-changing Adobe product portfolio.

Enter Adobe Digital University (ADU), built and managed by the Adobe Worldwide Readiness and Enablement team. ADU is an online learning destination where field employees can learn how to use and sell Adobe solutions, develop their professional skills, and navigate internal processes and tools.

“Adobe Digital University is an important investment in Adobe’s future,” says Marion Rittler, Head of Worldwide Readiness and Enablement at Adobe. “We don’t want training to feel like an obligation. We want it to be a fun, engaging, and impactful experience for Adobe employees and we want it to demonstrate the company’s commitment to their success.”

For the Readiness and Enablement team, the recipe for fun, engaging, and impactful content starts with Adobe Captivate Prime. ADU has been running on the learning management system since 2017, and it has made a dramatic difference for both learners and authors.

Rapid course development

“The main benefit of Adobe Captivate Prime is that it makes it easy to deliver great learning experiences,” says Amanda Georges, Learning Platform Product Manager, Adobe Digital University at Adobe. “Captivate Prime puts learner experiences first, and it’s also easy for authors to use. Since moving to Captivate Prime, we cut the time required to train new authors to develop curriculum by 25%.”

With Adobe Captivate Prime, the team can easily update content, create new courses, and even migrate content from other learning management systems. That speed is crucial as the Adobe product portfolio continues to evolve, both organically and through acquisitions. Indeed, the team had to work fast to incorporate Magento (now Adobe Commerce Cloud) and Marketo content into ADU, giving field teams the resources to start selling and supporting the new solutions.

Flexible learning options

Field teams are frequently busy and on the move, so training content needs to be flexible and easy to use. That’s why the Readiness and Enablement team delivers a combination of self-paced online courses, virtual instructor-led courses, and in-person sessions—finding that blended learning yields better upfront results and provides ongoing reinforcement to keep employees learning.

“Adobe Captivate Prime helps us optimize online and offline teaching methods,” says Michael Watschke, Head of Product Enablement at Adobe. “For instance, we cut six weeks of online sales training to just three weeks by making it a blended course. Since moving to Captivate Prime, we’ve also realized a 20% increase in course completions.”

Plus, Captivate Prime’s Fluidic Player platform enables the team to deliver content in context—such as the Adobe sales kickoff portal—without a plugin or download. “By embedding the Fluidic Player in the kickoff site built using Adobe Experience Manager, we observed a 200 percent increase in year-over-year page visits,” says Amanda.


ADU even supports partners who help sell and support Adobe solutions. With granular security permissions and multi-tenant support in Adobe Captivate Prime, the Readiness and Enablement team can extend select content to more than 100,000 external learners through the company’s Solution Partner Portal.

In fact, the Adobe Solution Partner Program quadrupled the amount of learning content it offers. Partners now have access to more than 900 courses and have completed 120,000 in the past year.

Using Adobe Captivate Prime as the foundation of ADU, the Readiness and Enablement team has seemingly endless opportunities to enhance the learning experience. It plans to use the Social Learning feature to allow people to discuss content, with automatic curation powered by Adobe Sensei. The team also relies heavily on reporting to measure the effectiveness of courses and features such as gamification.

With so many possibilities to explore in Captivate Prime, even the team in charge of training gets to learn new things.

Adobe Digital University is built on Adobe Captivate Prime, delivering engaging content to thousands of employees and partners for a more educated workforce. Read more here.

Watch the success story video here.

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Character buttons disappear

Hi again, do you ever experience that the Style and Character buttons disappear? I add a shape, enter text, do all the modifications, all fine. When I e.g. want to change font at a later moment, out of nowhere the drop down menu disappears (see below). It happens sometimes, not always. Restarting Captivate doesn’t help. It just reappears at some point. Sometimes after 10 mins, sometimes after an hour… I don’t sit around and wait for it to happen. I do other stuff with functions that are still available and at some point I realize it’s back. Is it just me? I go crazy!

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