Json Files

Help!  I just finished my 7th e-learning program and I uploaded it to sharepoint, as I have for the other 6 and have run into a snag once again.  SharePoint will not accept *.json files.  I learned the hard way with my second e-learning course I created which was a responsive type.  Because of all the json files, I had to reconstruct the entire training to be in non-responsive type file format and no .json files were created and it works fine.

I am not sure what feature I used that invokes the addition of these json files to my training module on my latest one.  It will not run without the json files and our IT group refuses to add *.json files to accepted files to run from SharePoint.

How do I avoid the creation of *.json files?

Thanks for any advice.

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Need Help Activating eLearning Suite 2.5

I have eLearning Suite 2.5. I’ve used it for many years, but after a Windows update, it is asking me to activate it again.  I am connected to the internet, but it does not active – the activation screen just hangs. I called Adobe Customer Support and they had me delete all the 127… entries from my “hosts” file and disbale my anit-virus and firwall, but it still would not activate. The support rep pointed me here for help. Can anyone help we re-active my product so I can get back to work? Thanks in advance!

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Publishing to multiple outputs

Hi there, my company currently publishes content via Captivate to SuccessFactors LMS and also to Azure. Each time we publish we need to change the publishing settings depending on the output. Is there an easy way of defaulting two sets of publication settings and then just selecting from a dropdown eg “publish to LMS” vs “publish to Azure”

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Section 508 and WCAG Compliant Courses: Accessibility for eLearning


The Section 508 and WCAG plays an important role in making technology accessible to people with disabilities like deaf or hearing impaired, vision impaired, etc. To cater to the needs of people with disabilities, Section 508 and the WEB Content Accessibility Guidelines (WCAG) will lend a helping hand in accessing the e-learning content.

WCAG and Section 508:

(WCAG): Web Content Accessibility guidelines are the guidelines with technical standards, to make web content handy in reaching out to disabled people. It has been conceptualized by W3C (World Wide Web Consortium) which is an international group supported by its own members and public, in developing and altering web standards.

The WCAG is categorized into three levels which resemble one another based on accessible standards. The levels being A, AA, and AAA. Level A denotes the lowest accessible standards pertaining to web content similar to the rules in Section 508. In AA and AAA, the guidelines are more scrupulous which pave the way for further accessibility. While referring to level AA guidelines, it includes A and AA standards. Similarly AAA includes guidelines of all the levels – A, AA and AAA.

Section 508: is an amendment of the Rehabilitation Act of 1973, which provides accessibility to the disabled people in electronic and information technology field through the U.S. Federal system.

Difference between Section 508 and WCAG:

As Section 508 comes under U.S law, this law (the Rehabilitation Act of 1973) is applicable in the United States and its federal agency system. WCAG differs from Section 508 as it is not a law but guidelines that standardized internationally in making the web-based content reachable to people afflicted with disabilities. In a nutshell, WCAG is acceptable internationally pertaining to web-based content and its practices. In contrast, Section 508 adheres mainly to the U.S based entities relating to electronic and information technology.

The fine points that include in Section 508 and W3C–WCAG are as given below.

Section 508

  • Applicable to United States electronic and information technology procured through federal government
  • It is a law which is applicable to all federal agencies and departments
  • A set of standards applicable for various electronic communications

W3C – WCAG 2.0

  • WCAG 2.0 developed by W3C, a set of guidelines accepted internationally for web accessibility
  • Different compliance levels – A, AA and AAA

To Conclude:

In conclusion, any organization, whether directly or indirectly funded by government, should be compliant with Section 508 for creating their e-learning courses. Other countries follow WCAG norms for e-learning courses.

Due to some limitations like extra cost and effort, the non-government organizations are prevented from making accessibility a priority. Instead, they opt for having one-to-one sessions with the concerned individual.

Source blog: https://www.swiftelearningservices.com/accessibility-for-e-learning-section-508-and-wcag/

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Is there a way for learners to export their content as a PDF after they finish a Captivate online course?


I am trying to create an online course, and there are sections where I would like a learner to answer questions by writing content into a text entry box. It would be useful if at the end of the course they could keep all of the information they have entered in the form of a PDF, or Word document, or email, or in some other appropriate form.

Does anyone know if there is an option for a user to export all of their answers to themselves or to me? Hope this makes sense.

Any help will be hugely appreciative and thank you in advance for your help,


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