Scenario Based Learning (SBL) offers an interactive and immersive approach that can be used by organizations to check-point learner’s knowledge and to see if learners will be able to apply the learning on the job.
Here’s an infographic illustrating 5 Scenario Based Learning examples for Formal and Informal Learning.
I hope this infographic on Scenario Based Learning examples gave you insights on what Scenario Based Learning is and its uses in Formal and Informal Learning. You can also use the application of these scenarios along with upcoming techniques such as Gamification and Interactive videos in order to further boost learning. Make sure to employ some of these in learnings in your organization today!
Want more insights on how you can use these Scenario Based Learning examples to create in Formal and Informal Learning and improve your learning strategy?
Story-Based Learning: How Good Storytelling In eLearning Can Engage Learners In A Meaningful Way
The impact of good stories in eLearning or any form of learning need not be emphasized more thanks to their successful adoption over the years. In this article, I will share few examples of good storytelling in the context of eLearning.
Can Quality Storytelling In eLearning Engage Learners?
“Long time ago in a faraway galaxy…”, as soon as you read or hear this, the expectation levels rise, and you would expect a grand story of epic proportions to unfold. From ages, good stories have made their presence felt in the minds of people and when used as a tool for education, they have been very effective in driving the point across and making learning memorable.
However, stories need to be written well and should fit the context well. Stories that are not relatable or that are not addressing a problem or have no clear connection with what is being taught can ruin the experience of learning. In custom learning, story-based learning methodology is an effective mode of teaching.
The Impact Of Storytelling In The Learning Process
Good stories even if told with simple graphics or animation can be a far better engagement tool than say a complex gamification strategy especially when you are looking to quickly deploy a course and at a reasonable cost. Even in popular games such as Assassins Creed or Age of Empires, stories are used to arouse the interest of the players. When the player starts a campaign using an avatar of say Chengiz Khan, the campaign milestones have short stories of Chengiz Khan’s childhood, his upbringing, the way he united the tribes, and the strategies that he employed to conquer various lands. This is done using illustrations backed by a booming and an accented voice-over (adding to the realism and fun element). I have seen this approach working in many strategy games.
In this article, we will cover a few examples of how storytelling or story-based learning was interwoven seamlessly with the custom learning content and made the required impact. In each of the given case-studies, the learners gave positive feedback and appreciated the way in which the course was built.
Let’s look at the examples or cases now:
Case 1: Drug Discovery
The process of drug discovery is a complex process. The client wanted their employees to be sensitive and aware of the process at a macro level. New joiners who were not from the R&D team were not aware of the time it takes for a drug to be discovered, tested and released to the market after the necessary approvals from the federal agencies.
We created a short course starting with short stories on how new drugs were discovered during ancient days and during the middle ages as well as recent times. The stories introduced talked about the “aha” moments as well as bitter disappointments that come about when the drugs are released to the market and fail. During earlier times drugs were not tested thoroughly and were introduced to the public. Some of the drugs caused reactions for which the companies had to pay a heavy price.
These stories set the context for the actual course, where the learner understood why it is necessary for a drug manufacturer to thoroughly test the drug on rats or mice before testing it on humans. After the story, the course had the decision tree activities to ensure that learners get the required perspective on the time taken to discover the drug. Thus story-based learning was quite effective in this instance.
Case 2: Hospitality Industry
When we develop courses for the hospitality industry, we need to remind ourselves that the learner group is often enthusiastic and service oriented and hence they need a strong emotional connection to go through the courses. What’s better than a storytelling approach in order to create such an impact?
For a hospitality services company, we recommended storytelling approach to set the context for the course. The story involved a person who was traveling and was unable to book a room in a hotel he wanted to stay. He tweeted about it and expresses his frustration. Immediately after his tweet, another hotel in the same area tweets back saying that we will be happy to host you.
The traveler is not just happy about the experience but retweets the same. He reaches this hotel and has a pleasant experience of the stay. On his way back to his home, he shares photographs and his good experiences on his Facebook account creating further mileage for the hotel. He also recommends the hotel by giving a 5-star rating to it on the travel website.
The story set the tone for the course saying that in today’s digital age, how a small gesture from a service provider can go a long way in enhancing not only its reputation but ensure repeat footfalls. The course was about various trends and use of technology in the hospitality industry. Story-based learning was seamlessly interwoven in the teaching process.
In A Nutshell
We have looked at 2 case studies on using storytelling or story-based learning effectively for building a course. Hope you have enjoyed it and that you will give me your valuable feedback on the article.
Custom Courses With The Storytelling Approach
At Tesseract Learning, our Instructional Designers constantly look at ways in making courses engaging and meaningful. We use a variety of techniques, with storytelling being one of them. We find storytelling to be quite universal, though we need strong support from the SME’s to help blend the story with the main content. Without SME support, we will not able to provide the right contextualization. As you know, communication is always a two-way street.
We use LXD or learning experience design in a way that the courses we build are useful and meaningful to our audiences.
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At EI Design, we have been offering custom learning and performance support solutions to our customers across the world for over 16 years. Over this period, we have seen changes in many facets including technology (Flash to HTML5), delivery formats (traditional eLearning to mobile learning), and learner demographics (increasing percentage of millennials). With these changes, most of the popular Instructional Design approaches too have evolved.
In this blog, I show you how you can use the a powerful technique that is, Scenario Based Learning to design high-impact corporate training and do justice to your new mandates and in the process see an improved ROI.
What is Scenario Based Learning (SBL)?
Scenario Based Learning is a popular Instruction Design approach that uses real-life situations.
- It helps learners learn through relatable situations.
- It can also be used to check-point or validate their learning.
- Additionally, Scenario Based Learning provides room for learners to practice what they have learned (in a safe environment).
- More significantly, it can be used as a powerful approach to help learners understand the impact of their choices or consequences of their decisions.
How Can Scenario Based Learning Be Used to Create High-Impact Corporate Training?
As I had highlighted earlier, at EI Design, we extensively use Scenario Based Learning for our corporate training solutions to create high-impact learning and performance support solutions.
While much has changed over the last 16 years, our core design philosophy has not changed, and it continues to be to “Build engagement frameworks” by making learning:
- Relevant and relatable
We use Scenario Based Learning in the following ways:
- For knowledge gain: You can use real-life situations to substantiate primary learning. As these situations are relatable for learners, they will be able to connect and internalize the learning easily.
- For improving retention: Post the knowledge acquisition, the Scenario Based Learning can also be used to help learners practice. This keeps the “forgetting curve” at bay and helps learners steadily improve their proficiency in a safe environment.
- For an effective application of learning on the job: Scenario Based Learning can be used as extremely effectively as Performance Support Tools or learning aids that can help learners apply their learning on the job.
Can Scenario Based Learning Be Applied to All Types of Corporate Trainings?
Scenario Based Learning can add tremendous value to most corporate trainings. The 7 examples featured here outline how you can use them effectively and improve your ROI.
- Sales Training
This example is related to training salespeople in the retail segment. We have used scenarios to allow the learner to handle customer queries and asked them to make a choice about the right kind of reaction to a particular situation.
- Compliance Training
We have used scenarios in the following three ways to achieve outcomes in this series on Generic Compliance:
- Validating learning.
- Application of the learned concepts.
- If the learning triggers the desired behavior.
- Soft Skills Training
To manage conflicts at the workplace, this course offers scenarios in the following two ways:
- Setting the context: The course begins with a branching scenario followed by each challenge being connected to a topic in the course.
- Validating the learning at an application level: Along the learning path, we’ve implemented multiple scenarios to keep a tab on the cognition level of the learned concepts.
- Application Simulations Training
This is an engaging application simulation on Salesforce where the simulation is carried out in an innovative format. Additionally, there is a challenge that uses a scenario based approach at the end of the simulation that puts the learner into a situation and asks him/her to respond.
- Professional Skills Training
This example uses a conversational scenario in which learners can engage in a simulated environment and perform activities where they make choices and view the consequences of their decisions. They are challenged to perform better and understand and apply their learning through gamified situations.
- Awareness Training
This example uses interactive videos to build awareness on Travel Security for professionals travelling to various countries. Decision-Making Scenarios are used effectively to put users into potentially hazardous situations and then asked to make a decision; and based on this, they could view their consequences and, as a result, learn the best practices in a better manner.
- Quality Training
This example involves solutioning for the process conformance mandate of quality certifications. Scenarios involving potential roadblocks in the certification process and making decisions to develop a project management and collaboration tool is the key highlight of this training.
Can Scenario Based Learning Impact ROI Positively?
Certainly, the effective usage of Scenario Based Learning will impact ROI positively. Let me illustrate how we have achieved this.
Our usage of Scenario Based Learning for corporate training helps our customers see the following impacts:
- Demonstrable gain for learners: Reflected in performance improvement and triggering the desired behavioral change.
- Demonstrable and positive impact on business as learners gain new skills or improve their productivity.
- Improvement on ROI.
I hope this blog provides pointers on the possible ways you can use Scenario Based Learning for corporate training and see a positive impact on your ROI.
Want more insights on how you can use Scenario Based Learning to create high impact corporate trainings and improve your ROI?
Schedule a call with our Solutions Architecting Team.
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