How to Use Scenario Based Learning for Corporate Training and Gain a Better ROI

At EI Design, we have been offering custom learning and performance support solutions to our customers across the world for over 16 years. Over this period, we have seen changes in many facets including technology (Flash to HTML5), delivery formats (traditional eLearning to mobile learning), and learner demographics (increasing percentage of millennials). With these changes, most of the popular Instructional Design approaches too have evolved.

In this blog, I show you how you can use the a powerful technique that is, Scenario Based Learning to design high-impact corporate training and do justice to your new mandates and in the process see an improved ROI.

What is Scenario Based Learning (SBL)?

Scenario Based Learning is a popular Instruction Design approach that uses real-life situations.

  • It helps learners learn through relatable situations.
  • It can also be used to check-point or validate their learning.
  • Additionally, Scenario Based Learning provides room for learners to practice what they have learned (in a safe environment).
  • More significantly, it can be used as a powerful approach to help learners understand the impact of their choices or consequences of their decisions.

How Can Scenario Based Learning Be Used to Create High-Impact Corporate Training?

As I had highlighted earlier, at EI Design, we extensively use Scenario Based Learning for our corporate training solutions to create high-impact learning and performance support solutions.

While much has changed over the last 16 years, our core design philosophy has not changed, and it continues to be to “Build engagement frameworks” by making learning:

  • Motivating
  • Interesting
  • Relevant and relatable
  • Experiential
  • Memorable
  • Continuous

We use Scenario Based Learning in the following ways:

  1. For knowledge gain: You can use real-life situations to substantiate primary learning. As these situations are relatable for learners, they will be able to connect and internalize the learning easily.
  2. For improving retention: Post the knowledge acquisition, the Scenario Based Learning can also be used to help learners practice. This keeps the “forgetting curve” at bay and helps learners steadily improve their proficiency in a safe environment.
  3. For an effective application of learning on the job: Scenario Based Learning can be used as extremely effectively as Performance Support Tools or learning aids that can help learners apply their learning on the job.

Can Scenario Based Learning Be Applied to All Types of Corporate Trainings?

 Scenario Based Learning can add tremendous value to most corporate trainings. The 7 examples featured here outline how you can use them effectively and improve your ROI.

  1. Sales Training
    This example is related to training salespeople in the retail segment. We have used scenarios to allow the learner to handle customer queries and asked them to make a choice about the right kind of reaction to a particular situation.Sales Training Scenario Based Learning and ROI
    Sales Training Scenario Based Learning and ROI
  2. Compliance Training
    We have used scenarios in the following three ways to achieve outcomes in this series on Generic Compliance:

    1. Validating learning.
    2. Application of the learned concepts.
    3. If the learning triggers the desired behavior.Compliance Training Scenario Based Learning and ROI
      Compliance Training Scenario Based Learning and ROI
      Compliance Training Scenario Based Learning and ROI
  3. Soft Skills Training
    To manage conflicts at the workplace, this course offers scenarios in the following two ways:

    1. Setting the context: The course begins with a branching scenario followed by each challenge being connected to a topic in the course.
    2. Validating the learning at an application level: Along the learning path, we’ve implemented multiple scenarios to keep a tab on the cognition level of the learned concepts.Soft Skills Training Scenario Based Learning and ROI
  1. Application Simulations Training
    This is an engaging application simulation on Salesforce where the simulation is carried out in an innovative format. Additionally, there is a challenge that uses a scenario based approach at the end of the simulation that puts the learner into a situation and asks him/her to respond.Application Simulations Training Scenario Based Learning and ROI
    Application Simulations Training Scenario Based Learning and ROI
    Application Simulations Training Scenario Based Learning and ROI
  2. Professional Skills Training
    This example uses a conversational scenario in which learners can engage in a simulated environment and perform activities where they make choices and view the consequences of their decisions. They are challenged to perform better and understand and apply their learning through gamified situations.Professional Skills Training Scenario Based Learning and ROI
    Professional Skills Training Scenario Based Learning and ROI
  3. Awareness Training
    This example uses interactive videos to build awareness on Travel Security for professionals travelling to various countries. Decision-Making Scenarios are used effectively to put users into potentially hazardous situations and then asked to make a decision; and based on this, they could view their consequences and, as a result, learn the best practices in a better manner.Awareness Training Scenario Based Learning and ROI
    Awareness Training Scenario Based Learning and ROI
  4. Quality Training
    This example involves solutioning for the process conformance mandate of quality certifications. Scenarios involving potential roadblocks in the certification process and making decisions to develop a project management and collaboration tool is the key highlight of this training.Quality Training Scenario Based Learning and ROI

Can Scenario Based Learning Impact ROI Positively?

Certainly, the effective usage of Scenario Based Learning will impact ROI positively. Let me illustrate how we have achieved this.

Our usage of Scenario Based Learning for corporate training helps our customers see the following impacts:

  • Demonstrable gain for learners: Reflected in performance improvement and triggering the desired behavioral change.
  • Demonstrable and positive impact on business as learners gain new skills or improve their productivity.
  • Improvement on ROI.

Summary 

I hope this blog provides pointers on the possible ways you can use Scenario Based Learning for corporate training and see a positive impact on your ROI.

Need More?

Want more insights on how you can use Scenario Based Learning to create high impact corporate trainings and improve your ROI?

Schedule a call with our Solutions Architecting Team.

Source: https://www.eidesign.net/how-to-use-scenario-based-learning-for-corporate-training-and-gain-a-better-roi/

The post How to Use Scenario Based Learning for Corporate Training and Gain a Better ROI appeared first on eLearning.

Story-Based Learning: How Good Storytelling In eLearning Can Engage Learners In A Meaningful Way

The impact of good stories in eLearning or any form of learning need not be emphasized more thanks to their successful adoption over the years. In this article, I will share few examples of good storytelling in the context of eLearning. This post was first published on eLearning Industry.

From Storytelling To Scenario Writing: A Mindful Approach…

Real-life scenarios are one of the most sought-after aspects of the learning industry today. However, due to lack of conscientious details, we apparently lose the purpose of a scenario in a course. Do we need taps or control points while we 'go gaga' over the real-life examples? Let's discuss... This post was first published on eLearning Industry.

7 Examples On Scenario-Based Learning For Formal And Informal Learning

Scenario-based learning is used extensively as a learner strategy in online learning. In this article, I will show you how you can use scenario-based learning through 5 examples for both formal and informal learning. This post was first published on eLearning Industry.

2 Great Story-Based Learning Examples to Create Engaging eLearning

From times immemorial, stories have been used to pass knowledge and wisdom through the generations. Using stories for eLearning (or Storytorials) is an established creative Instructional Design approach that creates relatable and engaging learning experiences.

In this blog, I share two story based learning examples on professional skills training.

Background

A story-based-tutorial or a storytorial blends the power of storytelling and principles of Instructional Design to create engaging learning experiences.

What are the key benefits of using a storytorial or story based learning approach?

The key advantages of using a storytorial or story based learning approach are:

  1. We all love a good story and it makes the learning fun
  2. It leads to a higher retention, we always remember a good story
  3. A compelling narrative will keep the learner hooked even when the content is dry or difficult

How can you design a storytorial or story based learning approach?

Like a story, this Instructional Design approach can have a single narrative that connects all components of learning into a single fold or multiple plots (scenarios). All we need to watch out for is the fact that the story should uplift the way content is presented and it must be relatable. Else, it will not create the required impact.

Let me showcase this through 2 examples that illustrate how can you create the required learner engagement, create a sticky learning experience and uplift the content by stringing it through a story.

Example 1: Writing Effective Storyboards

Learning mandate: Explain the key components of a storyboard and provide the tips and guidelines for creating an effective storyboard.

Instructional Strategy: Writing a storyboard is one of the primary and essential requirements expected of an Instructional Designer. How can we present the relevant information in a manner that is not preachy or prescriptive and will enable learners to apply it in an actual work environment? These two aspects formed the basis selecting a storytorial or story based learning  approach for this course.

A story-based learning approach (a storytorial) has been used as an innovative and engaging strategy to present information that would serve as a refresher to most IDs in the field and enable new IDs to apply the learning to create effective storyboards.

The Story: The Course highlights key aspects of storyboard creation through the character of Nina, who is an Instructional Designer and has bagged her first job as an ID:

  1. The interview process, preceded by the preparation for the interview serves as a tool to reinforce or refresh some basics of storyboarding skills.
  2. Nina’s first assignment, after bagging the job, forms the remaining part of the “story” and highlights the key aspects to remember while creating a storyboard.

storytorial or story based learning approach Example 1

storytorial or story based learning approach Example 2

storytorial or story based learning approach Example 3

Example 2: Content Types and Their Visualisation Approaches

Learning mandate: Explain the content types and how each can be presented visually to build an engaging and interactive course.

The Story: We felt that instead of listing out or describing various content types and their visualisation techniques, it would be helpful for learners to go through a story that reflects this information in a much more engaging and interesting format.

The story introduces us to a team of Instructional Designers, who have been assigned the task of creating an eLearning course. Their analysis of the storyboard and its review and discussions around the ways to present the content of the eLearning course form the premise to present the information on content types.

storytorial or story based learning approach Example 4

storytorial or story based learning approach Example 5

storytorial or story based learning approach Example 6

Note: Both examples featured here are part of our suite of 15 online courses for Instructional Designers. This series features many other creative Instructional design approaches.

I hope this blog provides you with insights on how you can use story-based learning strategy to enhance the learning experience. If you have any queries, do contact me at apandey@eidesign.net.

Need More?

Want more insights on how you can use creative Instructional Design techniques and achieve a better learner engagement?

Schedule a call with our Solutions Architecting Team.

Source: https://www.eidesign.net/story-based-learning-examples-to-create-engaging-elearning/

The post 2 Great Story-Based Learning Examples to Create Engaging eLearning appeared first on eLearning.

7 Tips On How To Use Empathy In eLearning

We all remember a story where we root for the hero to succeed or the villain to fail. This empathy with characters drives us to continue turning the page to see who ultimately wins or fails. This article looks at how can we translate this into eLearning courses.

This post was first published on eLearning Industry.

7 Examples on Scenario Based Learning (SBL) for Formal and Informal Learning

Scenario Based Learning (SBL) is used extensively as a learner strategy in online learning. Not only does it provide high learner engagement as scenarios depict real life situations making them relatable, it also provides a safe environment to practice and understand consequences of their action.

In this blog, I show you how to you can use Scenario Based Learning through 5 examples for both Formal and Informal learning.

What is Scenario Based Learning (SBL)?

Scenario Based Learning (SBL) in eLearning uses real-life situations to validate the learning comprehension and more significantly its eventual application.

It offers a highly interactive and immersive approach that can be used effectively by organisations to:

  • Check-point learner’s knowledge
  • Check if learners will be able to apply the learning on the job

From a learner’s perspective, it provides:

  • Problem solving environment that is relatable (as it depicts real life situations)
  • Safe mode to practice
  • Understand the impact/consequences of their decisions and choices

Why is Scenario Based Learning (SBL) a popular choice for Instructional designers?

You can use several design approaches to craft Scenario Based Learning. These could range from simple images and animations to videos and interactive videos and build up real-life situations. It can be used to check the comprehension as well as application across most of the corporate training needs.

You can craft scenarios at two levels:

  1. Mini or basic Scenario Based Learning: This is used to validate learner’s recall and basic comprehension (good for basic problem solving)
  2. Complex or Branching Scenario Based Learning: This is used to validate learner’s proficiency to apply the learning.

It is a flexible instructional approach and you can use it:

  1. Within a traditional eLearning course at suitable junctures (such as “Pause and Reflect” or in a Check Your Understanding assessment).
  1. Alternatively, you can drive the entire course through a narrative/a master scenario/story with a cast of characters and have a combination of scenarios within the learning path.
  1. You can weave Gamification and Microlearning elements also with Scenario Based Learning.

What are the key benefits of Scenario Based Learning (SBL)?

You can use Scenario Based Learning to create both formal and informal training solutions. The key benefits you will see are:

  • Sticky learning experiences
  • Facilitate problem solving in learners
  • Provide guided exploration to learners
  • Safe practice zone and gain proficiency and mastery
  • Allow learners to make mistakes and through feedback re-inforce the right approach
  • Re-inforce primary messaging

How can you use Scenario Based Learning (SBL)?

At EI Design, we have successfully used this approach for corporate training needs including:

  1. Compliance
  2. Soft skills
  3. Professional skills
  4. Application simulations

Examples for Formal Learning

Example 1: Compliance

This course uses a standard scenario-based approach with relevant imagery as a backdrop overlaid with text and characters. In addition, it has intuitive layouts to make learning simple, effective, and scalable for rapid development.

Compliance - scenario based approach example 1

Compliance - scenario based approach example 2

Example 2: Soft Skills

An interactive exercise demonstrating a conflict scenario at workplace where the learners could relate him/herself in the situation and make decisions. This mobile-friendly engaging interaction was designed to ensure sticky learning. Learners get a chance to walk through and interact with a series of scenarios in this multi-device course to identify and mitigate conflict situations at work place.

Soft Skills - scenario based approach example 1

Soft Skills - scenario based approach example 2

Example 3: Professional Skills

This module introduces learners to the different types of audio strategy available for use. More importantly, the goal is to help learners identify the most relevant and suitable audio strategy in a course. A storyline that uses branched scenarios is able to involve learners and provide realistic context for them so that they can utilize their learning effectively in a real-world setting.

Professional Skills - scenario based approach example 1

Professional Skills - scenario based approach example 2

 

Examples for Informal Learning

Example 1: Compliance

This nugget features a video that uses high impact, contextual imagery and recaps the basic aspects of an HSE compliance course. It reinforces the need for constant risk assessment of hazards at workplace. Specifically, it uses a scenario to help learners identify a potential hazard and prompts the right action through the feedback.

Informal learning - scenario based approach example 1

Informal learning - scenario based approach example 2

Example 2: Soft Skills

This microlearning nugget features a branching scenario with a visual indication of how learners fare with the choices they make. The learners are presented with a real life scenario (a project need). Basis the learning of the primary learning course, they need to apply their knowledge and determine the right audio strategy for this project.

Informal learning - Soft Skills - scenario based approach example 1

Informal learning - Soft Skills - scenario based approach example 2

Summary

I hope this blog showcases the learning experiences you can create with Scenario Based Learning. You can weave in trending techniques like Gamification, Interactive videos into your scenarios to further enhance its impact. If you have any queries, do contact me at apandey@eidesign.net.

Need More?

Want more insights on how you can you integrate Scenario Based Learning (SBL) in your corporate training?

Schedule a call with our Solutions Architecting Team.

Source: https://www.eidesign.net/7-examples-scenario-based-learning-sbl-formal-informal-learning/

Story-Based Learning: Which Storytelling Strategy To Choose?

The art of storytelling has been used in learning for centuries, and is also applicable to online learning. Different types of storytelling strategies can be used according to the training content. This article captures 4 storytelling strategies that can be leveraged for online training.

This post was first published on eLearning Industry.