How To Turn Retail Challenges Into Opportunities With Training

Are you in the retail industry? Hang on, you’re in for a bumpy ride! Customers are becoming more demanding, and all the while, your employees are leaving just when you need them the most. To stay in the game, you’ll need a solid retail training strategy. This post was first published on eLearning Industry.

eLearning Can Be A Key Tool In Conquering The Customer Journey

Consumers demand organized information in order to make a purchase decision. Information is scattered in many places, and it could be time-consuming to find it. Companies need to stay relevant in the entire costumer journey. It seems like eLearning could play a key role in marketing strategies. This post was first published on eLearning Industry.

How To Structure Learner Pathways

Structuring learner pathways is a key step in rolling out training in the learner-first training model. Here, we discuss how to map out every step in your learners' journey to knowledge, laying the foundations for designing and building truly learner-first training. This post was first published on eLearning Industry.

Customer Training: Why Does Learning Experience Change Everything?

Your employees and your customers: The internal individuals who serve your company and the external individuals you serve. But it's not a one-sided relationship; to encourage your employees to contribute their skills, talent, and work ethic to the company vision, you need to invest in employee learning and development, course training, and more. This post was first published on eLearning Industry.

Free eBook: Outstanding Software Training – How To Turn Online Training Into A Competitive Advantage At Each Step Of The Customer Journey

The growth that the software publishing market has witnessed, and is still experiencing, is both intriguing and demanding. However, this is not a gift without challenges. It is something that needs to be carefully managed in order to deliver by means of market penetration and, most importantly, generation of higher margins. Structuring constant training and support is crucial, making this edition a strong helping hand in your efforts for client acquisition, onboarding, and retention, adopting new realities and always being one step ahead. This post was first published on eLearning Industry.

3 Reasons Why You Need Software Customer Training

Traditional training methods are too expensive and poorly adapted to current market needs. However, it is precisely because software is such a complex tool that it requires constant training. If client training and support is not adapted, you will quickly hit both a financial and human breaking point. In this article, I’ll demonstrate the importance of software customer training. This post was first published on eLearning Industry.