3 ways technology can help build business agility

Die Autorin leitet ihren Weckruf wie folgt ein: „In this article I explore three ways that organisations can be using learning technologies to enhance the learning experience in ways that increase staff and business agility.“ Die Punkte stimmen: Make connections; Learn on the move; Prioritise learning transfer.

Schließlich: „Your workers are often at the forefront when it comes to adopting L&D technologies – even if they don’t call it learning, they are connecting with others and accessing the learning they need on the move. It’s time to catch up! Are you already using these learning technologies in your L&D strategy?“

Priya Dharni, Towards Maturity, 13. November 2017

A Case Study on Microlearning as Performance Support to Reinforce Existing Training

Microlearning Case Study_Swift Elearning

Microlearning, one of the hottest eLearning trends, is catching attention amongst eLearning fraternity like never before. Our recent discussion on a LinkedIn group received a stream of thoughts and perspectives on microlearning. In this blog, we will discuss the microlearning case study that illustrates how we’ve developed and delivered microlearning course/application as performance support to reinforce existing training.

Before we could explore the case study, let’s first understand what microlearning actually means. “Microlearning is not just bite-sized eLearning content that is chunked to deliver short bursts of information, but it is more than that…”

Then What is Microlearning?

Microlearning is a modern instructional design strategy that:

  • Aligns with the modern, tech-savvy workforce with shorter attention spans
  • Focusses on one specific learning outcome
  • Provides just-in-time performance support to reinforce learning and improves retention
  • Enables learners to choose when and what they need to learn at the moment of need
  • Is most cost-effective way to develop and deliver online training

Microlearning Case Study Overview:

  • Instructional Design Strategy: Microlearning Solution as performance support
  • Industry: Agriculture – Livestock Industry
  • Target Audience: Veterinary Paraprofessionals
  • Technology: HTML5 & Adobe Captivate and Android

About Client

Our client, a reputed Veterinary Research agency, is responsible to control and prevent the spread of livestock diseases. As part of their mission, they hired young veterinary professionals and trained them on:

  • preventive measures,
  • recognition of clinical signs and
  • veterinary best practices to minimize the diseases and improve animal health.

What was the Challenge?

The paraprofessionals will go through the online training which will be 2 hours seat, attempt the final quiz and get certified. On the field it was difficult for the paraprofessionals to remember every bit they learned in the training. And when they are on field they cannot access the course and look for the symptoms.

As a result, they couldn’t translate their learning on the field. Most of them would call the agency or their peers to identify clinical signs and other issues instead of resolving themselves.

Our client realized these shortcomings and approached Swift for a better learning solution that could be developed cost-effectively in a shorter timeframe.

How Did We Help?

The long training sessions and lengthy eLearning courses loaded with lots of information, but everything cannot be remembered all the time. We then proposed bite-sized microlearning approach to provide just-in-time information to supplement primary eLearning or ILT programs.

Our Microlearning Strategy Was Simple…

We ensured that the microlearning content is:

  • Well organized and easily accessible – Allowing learners to search and sort the required learning content needed at that point of time
  • Concise and contextual with bite-sized learning nuggets of 5-7 minutes focused towards one specific learning objective
  • Interactive and visually appealing with simple interface to drive learner engagement through mobile learning
  • Cross-device compatible, delivered through mobile platform – multi-device learning
  • Embedded with short videos highlighting the best practices
  • Mobile friendly and responsive – published in HTML5 via Adobe Captivate

What Was the Impact?

The quick and cost-effective Microlearning strategy yielded better results. Learners could pick and choose the relevant lessons at the point of need. There was a drastic improvement in their performance.

Short and specific learning nuggets along with reduced cognitive overload and reinforced what has been learnt. This just-in-time solution resulted in active learning.

Though microlearning is a good strategy, it is not a silver bullet for every learning solution. We must be wise enough to choose the appropriate learning strategies before we could actually design it.

Source Link: http://www.swiftelearningservices.com/microlearning-case-study/

Like The Oompa Loompa Do? Mobile Job Aids For Performance Support

Mobile job aids provide simplified information, and illustrated instructions of steps or procedures needed to perform tasks, all at a learner’s fingertips. They can also be used for coaching and mentoring! In this article, I'll highlight some of the key uses for mobile job aids.

This post was first published on eLearning Industry.

The Importance Of A Framework In Designing Performance Support Tools

What is a Performance Support Tool, and how do we go about designing one? Is there a framework that can help in identifying and designing the right Performance Support Tool for a given situation? In this article, we will try to answer these questions.

This post was first published on eLearning Industry.

5 Performance Support Tips To Enhance Sales Online Training

Does your sales team need to brush up on their skills in order to widen your profit margin? Are you looking for targeted tools that offer just-in-time performance support after sales online training? In this article, I'll share 5 performance support tips that can help you improve your sales online training.

This post was first published on eLearning Industry.

Advanced Mobility: Supporting Knowledge Sharing

One of the world’s largest technology solutions providers (offering enterprise software and hardware solutions) had come to us with an interesting training requirement. The organisation wanted to leverage the expertise of its star performers. They wanted a way make it easier for their especially successful sales people to share their experiences with others in the […]

Using Mobility for ‘Live’ Performance Support

We came across an interesting cluster of tasks at the workplace. All the tasks in this cluster can benefit can from ‘live’ performance support. Let’s take a look at the task types first so you can see if your organisation can relate to such work! Recurrent, Small or Standalone Tasks Some lines of work involve […]

Using Mobility For ‘Live’ Performance Support

Some tasks are better taught and performed with ‘live’ performance support. Read on to see an analysis of three such types of tasks as well as a case study presenting a possible solution and considerations for its successful implementation.

This post was first published on eLearning Industry.