MAKE TRAINING FUN!

Employee motivation and engagement is a critical component of employee relations in any organization today. When you add training requirements to everyday work tasks, it can be perceived as extra work that needs more time and energy than a person already spends at the workplace. It becomes imperative that employees feel propelled by something more than just managerial directives to take on and complete training. Additionally, L&D invests a lot in developing, procuring, and tailoring content for organizational training initiatives.

Click below to see how Adobe Captivate Prime can help you make training fun at work, and keep learners / employees engaged and motivated.

Make Training Fun – A 2021 customer guide

Please do get in touch with your Customer Success Manager for more information. For support issues, please contact captivateprimesupport@adobe.com. For feedback regarding this document please email jaisim@adobe.com.

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Use AI to drive learning objectives

One of the key business drivers for any learning platform is the voluntary uptake of training content by learners.

The key challenge here is to not just make a repository of thousands of pieces of content available, but to also help the learner pick and choose, and to recommend the most relevant learning to them. Additionally, it helps to also be a platform that allows learners to contribute by uploading content and have discussions with peers, mimicking how human beings learn in the physical world.

Adobe Captivate Prime uses an AI-based recommendation engine to achieve this kind of intelligent sifting and driving of learning outcomes and also employs Topic Modelling AI algorithms to evaluate user generated content.

With the right kind of AI enablement, and the move from the stress on manual effort, Captivate Prime empowers you to keep learners interested and engaged with the platform.

Click on the PDF icon below to download our document that tells you more about how we get it done!

As usual we welcome all feedback and queries

Please email: jaisim@adobe.com

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Engage Learners with Automated & Customized Emails

From the time a user is added and registered in the LMS there are a variety of actions they are subject to or undertake, from being assigned roles, to being enrolled in Trainings, to being waitlisted, to being sent reminders, to being sent recommendations for trainings they may like.

If you are an enterprise with a large number of employees, who may at any time be enrolled in a variety of training programs, at different stages of completion, it becomes hard to keep up with the updates of the “who, where, when, and what” in an organized and efficient manner when it comes to their training progress.

The provision of a variety of email notification templates is a very useful tool for Administrators of an LMS, enabling them to decide when an email should be sent and to whom, and to customize it as they see fit. Additionally, learners also benefit from a wide range of email notifications, keeping them posted on their onboarding status, enrollments in Trainings, approaching deadlines, and even how their colleagues are faring on the leaderboard.

Download our customer guide and find out more:

Automate and Customize Email Notifications – Customer Guide

Hope you learnt something new and hope it helped! If you have any feedback or comments please do email me at jaisim@adobe.com. Always glad to hear from you.

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How to Motivate a Cohort of Learners

Are there times in your training environment when you must drive learners through training programs that stretch over weeks or months?  To handle this kind of requirement, Adobe Captivate Prime supports the construct of a Learning Program.

A Learning Program is made up of a sequence of Courses that in turn comprise self-paced modules, submissions, ILTs, and Virtual Classrooms.  E.g. An on-boarding program for a batch of fresh graduates that your organization has just hired. In this use case, you now have a cohort of employees that must go through a long program together.

The attached document addresses how gamification within a Learning Program is an effective way to motivate and drive a cohort of learners. While Captivate Prime offers gamification at the account level, in cases such as the above, implementing it within a Learning Program makes it relevant to that cohort only and results in effective training and better results. You can use gamification in a Learning Program to reward learners and behaviors exclusive to that Learning Program.

Find out more when you click on the link below and download “Motivate a Cohort of Learners”!

Motivate a Cohort of Learners in Adobe Captivate Prime – A Customer Guide

If you are an Adobe Captivate Prime customer and need assistance, please do contact our customer support team at captivateprimesupport@adobe.com

We would love to hear your views and feedback on our blog posts, so please do leave a comment.

Happy 2020!

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My WIIFM Story

One mistake that is often made by organisations who design their eLearning is with WIIFM. WIIFM stands for “what’s in it for me?” (said from the perspective of the learner). This attempts to address the motivation for the learner to proceed and ultimately complete their training. The mistake comes when the WIIFM is written from the perspective of the organisation and not truly what motivates employees.

Here is an example that I experienced when I was working at the Toronto international airport. Consulting with my stakeholder and subject matter experts the motivation for a course on safety was for the thousands of passengers that visit Toronto’s international airport and with an emphasis on the reputation of the airport as a safe place.

Upon further reflection I started to think about the employees who were going to be required to complete this course and realized that while we all want to be safe, an employees concern is not toward the reputation of the airport or to the thousands of strangers who pass through the airport daily, but instead for themselves, their families and friends (their loved ones).

It took some convincing, but my stakeholder agreed that reminding employees that their loved ones at some point will be passengers at the airport and their safety is what is ultimately important to employees. Also, concern for their own safety can be used in this instance as well. Everyone, including the families of employees, wants them to come home safe at the end of their shift. I managed to extend that even further to include their co-workers as well. Many co-workers become friends outside of work. We share in each other’s lives and their families become our families.

Try to avoid towing the corporate line when writing your course motivation section of your eLearning. It becomes far more effective when it has real meaning to the employees and not some check mark on a corporate checklist.

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How can I motivate my learners?

A friend, Thomas, wrote me this morning asking this question – how can I motivate my learners? It’s an incredibly universal question. One that I have thought about quite a bit. I thought others might enjoy reading my reply – and it might make for an excellent conversation starter. It’s worth noting that we were talking about motivation in the specific context of learners using Adobe’s LMS (Adobe Captivate Prime.)  Below you’ll find my response:

1. Communicate relevance: Use the announcement system to invite people to explore a bit of content that benefits them. For example – a course designed to boost sales, or a common tech problem explained, perhaps some particularly video heavy or short form piece to start. You can also use alternative company channels to communicate the purpose / relevance of the training-  market your initiative based on it’s alignment to the company business objectives. Don’t be shy about branding it, and explaining how the project can help the organization meet important goals.

2. Use their desire to demonstrate mastery to supervisor and colleagues.  For example- use the gamification solution to award points for first to access content (You’ll find it on the instance of a course under gamification options – admin mode.) You can use the announcement system to notify them of the opportunity.  Publicly recognize those individuals that are doing training. Push messages via newsletters and your company website about recognition for achievements – even consider announcing when people achieve / master a given skill. Perhaps even recognize it with awards.

3. Craft the messaging as opportunities to get ahead, and invitations – rather than requirements. This one is a little counter-intuitive. Use the skill requirement engine to assign job appropriate skills to employees – but not specific courses. Ensure you message them about how to search for skill aligned content that will help them master the skill(s) that they have been assigned. Message about the importance of the skills you assigned – to the overall business strategy for the current quarter. This added sense of autonomy should encourage them to self-enroll.


What do you think? What methods are you using to motivate your learners? Have you got any success stories? Failures? Hot tips? Pitfalls?