Changes to Adobe Captivate 2017 and 2019 Download Availability and Usage

Read on if you are using Adobe Captivate (2017 release) and (2019 release)

Dear Valued Adobe Captivate 2017 and 2019 Customers,

We have an update to share with you regarding Adobe Captivate version download availability.  For customers who have not yet updated to the latest version of Adobe Captivate, please note that you are no longer licensed to use certain older versions of the applications or deploy packages containing these older versions.  We ask that your organization discontinues all usage of the unauthorized products listed in the table below, and instead update to the authorized versions provided.  You will continue to receive all the value that Adobe Captivate has to offer, but with more advanced features, capabilities and security.

Product Authorized Major Product Versions Unauthorized Major Product Versions & all dot releases
Adobe Captivate Adobe Captivate 2019 (11.5.1.499 and upwards)

Adobe Captivate 2017 (10.0.2.309 only)

Adobe Captivate 2019 (11.0.0)

Adobe Captivate 2019 (11.0.1)

Adobe Captivate 2019 (11.5.0)

Adobe Captivate 2017 (10.0.0)

Adobe Captivate 2017 (10.0.1)

Adobe Captivate 2017 (10.0.2)


Here’s what to do next:
Please be aware that if you continue to use or deploy the older, unauthorized versions of Adobe Captivate, you will not have third-party claim coverage pursuant to your contract with Adobe.  Should you continue to use or deploy these unauthorized versions, you may be at risk of potential claims of infringement by third parties.

  • If you package and deploy products to your users, then you should go to the Adobe Admin console Packages and download the latest software from there.
  • If you are still licensing with a serial number, you should continue to create packages using Creative Cloud Packager.
  • If you have access to Adobe Licensing Web Site, please visit the website and download latest builds for Adobe Captivate 2017 and 2019 release
  • Finally, we advise that you un-install unauthorized versions and delete pre-existing packages to prevent future accidental deployments.

Adobe’s Customer Support organization is available to answer any questions about upgrading your Adobe Captivate software. Please contact them directly should you have any questions. We apologize for any inconvenience this may cause and thank you in advance for your cooperation.

The Adobe Team

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Captivate 2017 Neo voices on MAC

I have installed Adobe Captivate 2017 and also installed assets and Neo content.  When I try to create a voice file by agent,  for example, “James” and generate the audio, the voice has a trademark.  What do I need to do to get rid of the trademark voices?

Any help to resolve is greatly appreciated!

Maiya

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How to force slide visit before completing captivate 2017 course

I need help in creating advanced actions to ensure learners visit specific slides before seeing the final slide of “congratulations you have just completed the course”

The course set up is linear, but they do have the ability to randomly visit slides using the inbuilt TOC (which we want available).  I am hoping to create a condition that IF slides 15, 18, 20, 23, 26, 27, 28 are completed, then when they get to the end it will continue to the last slide.  IF some of those slides are missing, then the learner is told they have missed viewing some slides.

Would love direction in this as our projects are due for next week.

Thank you

Anne

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Custom Icons for UI

I’m designing custom icons for UI in Illustrator, and I’m doing responsive design. I would use Font Awesome, but we are on a closed network (Government).

What format would be the best format to export from Illustrator and to import into Captivate 2017?

My first thought would be svg but I’m not sure if that is good for buttons.

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Captivate 2017 – Blank project – Disable click sound in drag and drop quiz question

Can anyone tell me how to disbale the click sound when you have correctly answered the drag and drop question and press the submit button.

I cannot find any settings for click sound in drag and drop??

This is a captivate 2017 blank project.

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Captivate HTML5 – Audio Doesn’t Play in Moodle

I created a set of SCORM packages for online training purposes, using Captivate 2017. Each file is a series of slides, and each slide has a .wav file that I imported and dropped on the page. The .wav files were created using Audition 2109. Last year, using the same programs (slightly older versions), and processes, I published these packages as swf files, and the audio played without any issues.  This year, I’m attempting to publish them as HTML5. The audio plays in Captivate Preview, but when I upload them as SCORM files to Moodle, the audio only plays on the first slide. I unchecked AutoPlay under Start and Stop, as well as tried every combination of publishing settings but have not found a resolution. When I publish the same file as SWF/HTML5, the audio plays perfectly. Is there a secret to publishing as HTML5? Thanks.

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Playbar Render Issue in Preview

Hi!

I hope someone can help me with this issue. I am using an edited Theme – MobilePlaybar for my project and it is not rendering correctly when I preview.

I am using Captivate 2019. I am using the html5 preview and scormcloud preview. Same results in both. I have tried Firefox, Chrome, and IE. It doesn’t render correctly in all three. I am using a gradient color for the Background and for the Button Face.

1st image – what it looks like in Captivate  and what I want it to look like.

2nd image – what it looks like in preview.

3rd image – what it looks like if I change the Background and Button Face color to a solid color. Solid color renders correctly but the progress circle is still not white.

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