Captions export blank

I’ve got a pretty straight-forward Captivate file with about 140 slides. I have TTS on almost all of the slides. I have closed captioning turned on. I’ve exported it 3 times and on my Mac, I can literally watch it fill in the Word file it creates. It makes about 95 pages of content. Then when it’s “done” the attached is what I get. I have no idea what to do- I really need this file from my Captivate file. Honestly, if I could JUST get the closed captioning part, that would meet my immediate needs. Help is appreciated!

Captions Export

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Close Captioning Tab “box”

Hi everyone,

we have a few keyboard users that would like to be able to more easily see the element that they have tabbed to. They are not visually impaired; this is just a learner preference. I’ve tried a few things but I cannot seem to change the thickness or color of the highlight box. I am using Captivate 2017. Please advise if anyone has any suggestions.

Thank you,


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Pause/Play causes an error with Closed Captions?

Hello Captivate friends,

I am attempting to add closed captions to a slide with an added YouTube video.  It would not allow me to add captions to this type of video, so I included a slide-length audio clip of silence, which then allowed me to add closed captions.

The closed captions play through perfectly unless the user clicks my customized play/pause button ( set with advanced actions to pause/continue the slide).  If the user pauses the slide, the closed captions will not continue when you press play.  Pressing play will continue the slide/video, but the closed captions will no longer change text.

Do you have any suggestions on how to fix this error?

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Replacing video that has closed captioning in Captivate

I have a captivate module that has a video with closed captioning added through Captivate.

We had to delete a small portion of the video.

It seems, though, that when I replace the old video with the new one, the CC all goes away. 7 min video, 100+ captions.

If I replace the video, or update it, the CC goes away.

Is there any way to retain all the work done for the previous CC and apply to the new video?

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Closed caption automatically switch off

Hi everyone,

I’m front a new issue with our favorite e-learning authoring tool, wich Adobe Captivate is

So my project has audio media : TTS from Captivate + external MP4 video files

I create synchronize subtitles during all the project.
A ‘home made Closed captions button‘  is added and working perfectly during all the project.
The problem is : when I publish the module with the captivate playbar the Closed captions stay visible until the user press subtitle button, but,
When the project is published without ‘Adobe captivate playbarthe Closed captions automatically switch off and user has to press again and again the button to show and read them…

Here a short video demonstration to present this bug:

Anyone has this problem? How to resolved?
Many thanks for the help

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Adobe Captivate 2017: How To Add Closed Captions To Videos?

Adobe Captivate 2017 has come up with a new feature, adding closed captions for videos. In Captivate, we can insert video either as an Event or Multi-Slide Synchronized Video. To add closed captions, we need to insert video as Multi-Side Synchronized Video. Let’s see the steps to add closed captions to a video: Go to…