Close Captioning Tab “box”

Hi everyone,

we have a few keyboard users that would like to be able to more easily see the element that they have tabbed to. They are not visually impaired; this is just a learner preference. I’ve tried a few things but I cannot seem to change the thickness or color of the highlight box. I am using Captivate 2017. Please advise if anyone has any suggestions.

Thank you,


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Pause/Play causes an error with Closed Captions?

Hello Captivate friends,

I am attempting to add closed captions to a slide with an added YouTube video.  It would not allow me to add captions to this type of video, so I included a slide-length audio clip of silence, which then allowed me to add closed captions.

The closed captions play through perfectly unless the user clicks my customized play/pause button ( set with advanced actions to pause/continue the slide).  If the user pauses the slide, the closed captions will not continue when you press play.  Pressing play will continue the slide/video, but the closed captions will no longer change text.

Do you have any suggestions on how to fix this error?

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Replacing video that has closed captioning in Captivate

I have a captivate module that has a video with closed captioning added through Captivate.

We had to delete a small portion of the video.

It seems, though, that when I replace the old video with the new one, the CC all goes away. 7 min video, 100+ captions.

If I replace the video, or update it, the CC goes away.

Is there any way to retain all the work done for the previous CC and apply to the new video?

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Closed caption automatically switch off

Hi everyone,

I’m front a new issue with our favorite e-learning authoring tool, wich Adobe Captivate is

So my project has audio media : TTS from Captivate + external MP4 video files

I create synchronize subtitles during all the project.
A ‘home made Closed captions button‘  is added and working perfectly during all the project.
The problem is : when I publish the module with the captivate playbar the Closed captions stay visible until the user press subtitle button, but,
When the project is published without ‘Adobe captivate playbarthe Closed captions automatically switch off and user has to press again and again the button to show and read them…

Here a short video demonstration to present this bug:

Anyone has this problem? How to resolved?
Many thanks for the help

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Adobe Captivate 2017: How To Add Closed Captions To Videos?

Adobe Captivate 2017 has come up with a new feature, adding closed captions for videos. In Captivate, we can insert video either as an Event or Multi-Slide Synchronized Video. To add closed captions, we need to insert video as Multi-Side Synchronized Video. Let’s see the steps to add closed captions to a video: Go to…

Accessibly in Adobe Captivate

It’s a big day today in the world of accessibility, as the W3C today introduced the latest update to WCAG Standards. These are the guidelines used to ensure that content and software accommodates the needs of diverse audiences. The new standard augments the previous set (version 2.0) and is given the new version number (2.1.)  You can read all about it in this fantastic overview from Andrew Kirkpatrick, Adobe’s Group Product Manager for Accessibly.

You may at this point find yourself wondering, what’s the difference between WCAG Standards and 508 Standards for Accessiblity. Here’s a handy comparison chart – at least for WCAG 2.0 Standards comparison. In a nutshell, the WCAG standards are more extensive.

I am often asked how accessibility works in Adobe Captivate.  You’ll find a number of great resources right here on the forum (Like this one & this one from justenuf2bdangerous) that can guide you through the process of adding Closed Captions, or adding names and descriptions for screen readers to content in Captivate.  If you’re looking for some more advanced options, check out this very cool walk through of a JavaScript based popup solution complete with custom accessibility enhancements from sdwarwick of eLearningOcean.

Here is the Captivate overview that I find the most useful.  You’ll notice that the linked overview includes both information about how Captivate meets Accessibility standards, and how to setup / configure accessibility within your projects.

How are you using accessibility standards in Captivate? Which articles have you found the most useful as you implement your solutions?


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Adding Closed Captions for your Videos in Adobe Captivate

Adding closed captions to your eLearning courses is a basic requirement to meet accessibility standards like Section 508 and Web Content Accessibility Guidelines 2.0. You can easily do so for your audio-based courses by adding narration to your screen, adding slide notes, and then converting those slide notes to closed captions.

But a little-known fact is that you can have closed captions for slide videos as well. Watch this short tutorial to learn how to associate close captions with your videos embedded in Adobe Captivate courses.

No time to watch the video? Need to take a look at some quick steps? Here you go…

Steps to add video closed captions:

  1. To add a slide video, click Video > Insert Video.Picture1
  2. Add a Multi-Slide Synchronized Video and click OK.
  3. Click Video > Edit Video Timing.
  4. Click the Closed Captioning tab.
  5. Place the cursor at the position where you want to add CC.
  6. Click the + sign and enter the Closed Caption text. Edit video timing
  7. Click CC Settings to change the font, size, color, background, and the number of lines in which the captions must be displayed. CC Settings
  8. To enable the display of closed captions in the published projects, select Show Closed Captions.
  9. The ‘CC’ button appears in the playbar. While playing or previewing the project, click the ‘CC’ button to view the closed captions.

For more information on customizing the captions, read the blog Using the Customizable closed captions feature.

Leave a comment here to let me know if you have any questions about this workflow or need tutorials for any other feature in Adobe Captivate and/or Adobe Presenter.

Happy Captivating!