I have a colleague who has created an elearning course with Captivate.  This course includes an assessment.  It has published fine and works fine until the user leaves the course in the middle of the assessment.  When the user relaunches the training, it returns the user to the assessment but they can no longer answer any of the questions and it allows the user to go forward without answering the questions.  It gives a message stating that “you did not answer this question completely”.  Do you have any idea why this would occur?

Best regards,

Mary Butler

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Blank Answers

Hi all,

I have been made aware that some of our learners are unable to see checkbox answers (graded) when completing the quiz within our E-Learning Module. I have checked that the answers are populated and quiz setting which all appear to be ok?

I did some research before posting and found this. However after reading this, I checked all the suggestions without success –

I am thinking it could be our LMS however wondered if anyone else had experienced this? (Using Captivate 9/ breakpoint /SCORM 1.2 for this project).



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Setup Color Quiz

In this article you’ll find details about the setup of the Color quiz which I demonstrated yesterday in this post:

  •  used objects
  • variables
  • advanced actions
  • shared action

How I used Illustrator to create assets for the SVG’s will not be included.

Objects – timeline

This is the Timeline of the first quiz slide (flag 1):

From bottom to top you see:

  • SS_Proback1: (shape) the white background of the progress bar (bottom left). Since the flags have different amounts of parts, I preferred to have an individual background on each flag slide, whereas
  • SS_Progress: (shape) progress bar is timed for the rest of the project. It has a normal state which is invisible (no Alpha nor stroke), and a state for each added green star, totals 18 states but not all states are used on each slide.
  • Gr_Denmark: has all the flag parts, in this case 5. All parts are SVG’s used as buttons., default pausing points at 1.5secs. Each SVG has 3 object states: Normal (with a black pattern), Correct (colored), Wrong (Gray tint). Here is the screenshot with object states for the Cross part of the UK flag:
  • Gr_Colors: group with 5 colors, timed for the rest of the project because they are used for all flags. Those are shape buttons, default pausing point, with 3 states as well: Normal, Current and Dimmed.
  • Country_DK: country name
  • SB_Next: shape button timed for the rest of the project, no pausing point, with 3 InBuilt states
  • Title

Variables and events

Three user variables are used in the actions:

  • v_color: will store the name of the color chosen from the color shapes; the exact names are needed which are Blue, DarkBlue, Red, White and Yellow.
  • v_counter: will track the number of correct flag parts which have been colored (is reflected in the number of stars displayed by the progress bar).
  • v_max: the number of flag parts to be colored. For the first two flag slides this is 5, for slide 3-4 it is 9 and the last flag slide has 17 parts.

I didn’t provide a replay course button at the end. The events used are:.

  • Slide event On Enter, for all flag slides and the End slide. They trigger an advanced action, depending on the number of flag parts: Enter5 (first two flag slides), Enter9 (two following slides) and Enter17 for the UK slide.
  • Success event for the Color shape buttons trigger a similar advanced action BlueAct, DarkBlueAct, RedAct, WhiteAct and YellowAct.
  • Success event of the SVG’s which are the flag parts, trigger one Shared Action FlagAct.


Enter5Act/Enter9Act/Enter17 Qct(advanced actions)

Those actions are triggered On Enter of the flag slides, depending on the number of flag parts. Here is a screenshot of Enter9Act:

It is mainly a Reset action. Because the color shape buttons are timed for the rest of the project, it is necessary to reset the state to Normal. That wouldn’t have been the case if I had repeated the colors on each slide, and left the option ‘Retain state …’ unchecked. But that would have complicated the actions a lot more, than using this advanced action On Enter. The actions for 5 and 17 parts are almost the same, just the value of the variable v_max will change. That is the reason why I preferred duplicate advanced actions instead of a shared action.


This is a very simple action to hide several items:

Blue_Act, DarkBlue_Act, Red_Act, White_Act, Yellow_Act

These advanced actions are triggered by the success event of the color shape buttons.

These actions are also very similar, here is the screenshot of the Red_Act:

I could have used a shared action, but preferred duplicate advanced actions. Four of the color buttons need to change state to dimmed, the clicked button to Current and the color has to be entered as value for v_color.

It is very simple to duplicate the actions for the other colors, and change the first command and switch one dimmed and current state to reflect the new active button.


Shared action triggered by the Success event of the flag parts (SVG used as button). before 11.5 this setup would not have been possible since many bounding boxes have overlaps. The shared action, which I used 47 times, looks like this:

I indicated the 6 parameters by a color code. Four of them are always the same, but they are compulsory, need to be parameters (Progress bar, Next button, Wrong and Correct states). Only the color and the flag part are important to set up correctly. A good labeling system for the flag parts can help. You may have seen that I took care of labeling in a consistent way.

The post Setup Color Quiz appeared first on eLearning.

Color Quiz


Being able to use SVG’s, for which you can limit the clickable area to the SVG itself, creates a lot of opportunities. Have a look at this example file. It has 5 knowledge check slides, where you are asked to color parts of European flags. Instructions are on the first slide. Have fun. Small warnin: if you are on a small screen, you may have to insist to color the small parts especially on the last slide (UK).



Explanation of  the workflow will be in a future post: how to create the SVG’s, using Illustrator, which actions and variables have been used. It is a nice example of my usual reflection: “Advanced” or “Shared” action. Have a sneak peek at the Project Library….

Would like to hear your comments. Do you have similar ideas for color questions, for kids or adults? These were developed as KC slides, but scored slides are possible as well.  Could be refreshing instead of the eternal lists of MCQ slides?

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Must answer a specific question correctly to pass quiz.

Hello everyone!

Do any of you ever encounter a situation where you must have the user agree to be responsible for the information contained in the learning module or not be able to pass? How do you handle this? I’ve had some success with building a custom slide that gives them instructions and an exit option if they will not click to “agree”. Using both a passing grade and 100% slide completion made that option work. However, I am working on a current project that will allow experienced users taking an annual refresher course to have the option of skipping straight to the quiz. In this case, I cannot use 100% slide completion.

Any help would be appreciated,


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Custom Hotspot Question with SVG buttons


About 5 years ago I created a blog explaining how to create such a question using shape buttons. The example in that blog was still SWF output.  With release 11.5 the possibility to use SVG’s as buttons, and to control the clickable area, combined with multistate object made me feel it is time to update that post.

Why a custom Hotspot Question?

The default hotspot question slide has some limitations. Here are the ones I find most frustrating:
  • hotspots are always rectangular
  • it is not possible to have partial scoring
With a custom question you can have
  • hotspots with any shape
  • partial scoring, to be reported to a LMS by SCORM
  • full control

Limitations of custom questions

  • custom question slides always take more time to create
  • although the total score will be correct when using partial scoring, some quizzing system vars will consider each correct hotspot as being a separate question; you have to be careful when using a default score slide, in which you show number of questions/correct questions
  • To have all the functionality like Retake/Review you need a lot of time.

In this post I will show a pretty simple example, no retake/review but with the possiblity of having the score stored in the quizzing system variable cpQuizInfoPointsscored.


Have a look at this two-slide file (rescalable HTML5). On the first slide you will be asked to click 4 West-European countries. On a correct click, you’ll see the national flag appear of that country, but will not be able to click that country anymore. Move to the second slide (Next button) to see the score.

Please be a bit patient when you see a ‘pink’ feedback. It may be due to the amount of SVG’s on the slide, but it takes time to hear the audio and see the flag animated.



Look at the screenshot, which shows the Timeline and the Properties, Actions tab for one of the non-correct SVG-buttons  (Luxemburg). In the Style tab, the option ‘Enable Click in Bounding Box’ is disabled to limit the clickable area to the shape of the SVG itself (see recent post). Both group with countries, and the one with the four flags are expanded in this screenshot.

Success message is activated and used to display feedback. Those messages have two different styles: grey for the wrong clicks, and pink for the correct ones. After the correct message, an audio clip sounds and the flag of that country will appear at the bottom left. Both for correct and incorrect SVG’s the state will change to the Visited state when clicked: which is grey for incorrect clicks. No advanced actions needed so far.


On enter for the question slide I used the simple action ‘Hide Gr_Flags’

Only for the Success action for the correct countries, an Advanced action is needed. I used a user variable to store the score, but it would have been possible just to show the system variable cpQuizInfoPointsscored on the second slide as well. Have a look at the action for Belgium:

The first three commands are sel-explanatory. Why did I first apply the effect (line 4) to the group, and waith 0,1 sec before showing the flag? Because that will avoid flickering, a trick I learned from another user many months ago.

I duplicated that action, and edit it for the three other correct SVG’s.

Why not a Shared Action?

Of course, I created first a shared action. But a strange phenomenon appeared: the Effect was not applied for each instance of the shared action, only for the first one. I wanted the whole group to be animated after a correct answer. Yes, I could have ungrouped and changed the action, but then I would have needed another advanced action On Enter for the slide (where I now hide the group).

I try to find the reason for this non-consistent behavior, first time I see a difference between an advanced and shared action behavior. I will update this post when I find the answer.

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Swachh Bharat Mission – Solid Waste Management Awareness Campaign

One of our core focus area is Social Impact. As they say, Awareness is the first big step in dealing with civic issues. By creating elearning programs on social issues, we contribute our bit. We sincerely hope and pray our efforts will make some kind of impact in making this world a better place. Cleanliness…

‘Tis the Season for the GIFT of Captivate

Hello, everyone! With the holiday’s officially upon us, and the countdown to Christmas underway (at least in my house!), I thought now would be the perfect time to talk about a special little surprise found in Captivate.

And quite fittingly enough, it’s called GIFT, or General Import Format Technology to be precise. But me? I’m sticking with GIFT. That said, let’s take a quick look at the words that define the acronym to get a better understanding for what it can do for your eLearning project.

GENERAL – Think of this word as ‘Universal’, meaning it is generally recognizable by most programs.
IMPORT – A great techie word that means I can bring something pre-existing into my project.
FORMAT – Like formatting you’ve done in Microsoft Word, except less alignment and more symbols.
TECHNOLOGY – Electronic. Hmm, maybe they just needed another word because GIF was taken?

In a nutshell, GIFT formatting allows for the incredibly simple addition of quiz questions into your project. Yes, simpler than what you may be thinking! (NOTE: While this blog pairs GIFT formatting to Captivate, it is by no means the only program with which GIFT can be used; some learning management systems allow the use of the GIFT formatting as well.)

So, how does it differ from the typical quiz layout you’ve likely seen hundreds of times? To answer that, let’s take a look at what some GIFT-formatted questions look like.

What is the largest planet in our Solar System?{
~Earth#Sorry, Earth is not the largest plant in our Solar System
=Jupiter#Correct! Jupiter is truly massive!
~Pluto#Sorry, Pluto is incorrect. In fact, Pluto is no longer even recognized as a planet.
~The Sun#Sorry, that’s incorrect. While the sun is in fact the largest celestial body in the Solar System, our Sun is a star, not a planet.}

Jupiter is the largest planet in our Solar System.{TRUE#Wrong, that’s incorrect.#Right, well done!}

What are the two largest planets in our Solar System?
~Earth#Sorry, Earth is not one of the two largest planets in our Solar System.
%50%Jupiter#Good job! Jupiter is the largest planet in our Solar System.
~Mars#Sorry, Mars is not one of the two largest planets in our solar System.
%50%Saturn#Good job! Saturn is the second largest planet in our Solar System.}

As you can see, GIFT-formatted quizzes rely on symbols, like the equal sign (=) to identify correct answers, the tilde (~) to mark incorrect answers, the percent sign (%) to note partial credit, and the pound sign (# …yes, that is a pound sign folks) that precedes unique feedback for each answer choice.

What you don’t see, are question numbers, lettered answer choices, and feedback appearing on a different lines than the answer choice.

So now that we know what GIFT Formatting is, let’s see what Captivate can do with a file formatted in this fashion.

  • Open a Captivate project
  • When you are ready to add your quiz to the project, click the ‘Quiz’ tab at the top and scroll down to ‘Import GIFT Format File’, like you can see in the image below.


  • Then, all you need to do is browse for your file.  Go ahead, I’ll wait.


  • Presto-chango, your quiz has been imported into Captivate!

Allow me to point out that the correct answer is selected, and all unique feedback has also imported over – appropriately paired with each answer choice (NOTE: True/False answer feedback does not import into Captivate, likely because learners will know without a doubt what the correct answer is if they get it wrong initially).

From personal experience in the pain-staking process of writing quizzes over and over multiple times, the GIFT Import feature will certainly save you time, and most likely frustration to boot.

To learn more about GIFT formatting, click HERE.

Until next time folks, go BE the YOND!

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