Adobe Captivate Toolbar is too small to see

As you can see I have 2 images the 1st is a perfect scaling. The 2nd image is what has happened to me this week. The scaling has reduced in size making it impossible to see anything. I haven’t changed anything on my computer and even when I have done it makes no difference to captivate itself.

Please help!

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Captivate HTLM5 Output Not Viewable When Win 10 is in High Contrast Mode

Hello.  I’m using Captivate 2017 (release and a learner recently reported that she could not view a course published as HTML5.  I’ve confirmed that when a Windows 10 computer is set to “High Contrast Black” mode, course content is not visible (everything is black.)  I tried creating a new 5-slide course and got the same results.  Also tried other high contrast modes; some (but not all) content was visible.  Same results when the course is in preview mode or hosted on a local drive, LAN, web server, or LMS.  Same results in IE and Edge.

Here are three examples:

  • Content slide — text in placeholder

  • Content slide — text in text field.  Also, black button with white text.

  • Question slide.

Any suggestions?  Thanks.

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Suicide Awareness

So often L&D professionals are expected to be the positive face of the companies we work for. Much like entertainers or self-help speakers, we have to be ‘on’ from morning until night. If we wake up that morning and are not feeling great, there seldom is someone who can step in and cover for us. As an instructor or facilitator, you know that an entire classroom of people are waiting for you and if there was ever a profession where you were going to be judged by your appearance and demeanor, this is it. It is not as easy as some of us make it look.

When I first got into learning and design, I was a facilitator who was responsible for training across the country. The first time I got to go out and conduct training, it was exciting and new. I got to travel to other parts of my country for the first time and see places I might never have seen.

Unfortunately, the novelty of traveling for work wears off very quickly and you are left with just the mundane parts. It’s mostly living out of a suitcase, eating nothing but take-out food that a low per diem allows. I had to be the first to arrive and the last to leave each day. As I already mentioned you had to maintain a positive, professional demeanor, even when you woke on the wrong side of the bed. Afterward, I would return to my hotel room, dine by myself and often have nothing to do until it was time to go to sleep. Between cities I would often spend many hours in airports, again eating terrible food only to endure a multi-hour flight to the next city to conduct the same training all over again. I’ve never been diagnosed with depression or other mental health issues but I could see how these circumstances would compound the already difficult aspects of our life in L&D.

And even now that I have shifted from instructor-led training to eLearning design, there are difficult times. Much of eLearning design and development is completed in isolation. Companies don’t always allow or can afford to have their designer, developers visit on-site locations to conduct a needs analysis. Instead, you are in an office cubicle staring at a computer screen for much of the day and your only connection to the outside world is email and voicemail.

As a freelance designer, I can get stuck in my home for many hours and sometimes days at a time. It’s important for me to put down my computer mouse and get dressed and go out and do something else for a period of time. There is more to life than just work. My wife and I make sure that two or more times per year we get on an airplane and go somewhere such as a tropical destination for a week at a time. If for no other reason than to relax and take it easy.

Of course, I understand that with depression, you can’t just ‘be happy’. But for those of us who have not been diagnosed with such issues, yet you suspect that you may suffer from mental health issues, please talk to someone. Maybe it’s just a friend or trusted co-worker to start, but maybe that leads you to someone who can offer professional support. In addition, it’s important for all of us to be aware of our friends and colleague’s mental health and be there for them in their times of need. Find out what support systems are available at work or in the community.

Here in Canada, we have the Suicide Prevention Service: 1-833-456-4566 and in Quebec we have the Association québécuise de prévention du suicide: 1-866-APPELLE. If you are outside of Canada please take the time to find the equivalent support system for your community and make sure you have this information on hand for yourself and your colleagues.

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Accessibly in Adobe Captivate

It’s a big day today in the world of accessibility, as the W3C today introduced the latest update to WCAG Standards. These are the guidelines used to ensure that content and software accommodates the needs of diverse audiences. The new standard augments the previous set (version 2.0) and is given the new version number (2.1.)  You can read all about it in this fantastic overview from Andrew Kirkpatrick, Adobe’s Group Product Manager for Accessibly.

You may at this point find yourself wondering, what’s the difference between WCAG Standards and 508 Standards for Accessiblity. Here’s a handy comparison chart – at least for WCAG 2.0 Standards comparison. In a nutshell, the WCAG standards are more extensive.

I am often asked how accessibility works in Adobe Captivate.  You’ll find a number of great resources right here on the forum (Like this one & this one from justenuf2bdangerous) that can guide you through the process of adding Closed Captions, or adding names and descriptions for screen readers to content in Captivate.  If you’re looking for some more advanced options, check out this very cool walk through of a JavaScript based popup solution complete with custom accessibility enhancements from sdwarwick of eLearningOcean.

Here is the Captivate overview that I find the most useful.  You’ll notice that the linked overview includes both information about how Captivate meets Accessibility standards, and how to setup / configure accessibility within your projects.

How are you using accessibility standards in Captivate? Which articles have you found the most useful as you implement your solutions?


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Cannot tab to Quiz slide radio buttons

We have recently had issues with a couple of courses that will not allow us to tab to the radio buttons on a quiz slide.  We lose visible focus and  hitting the “enter” key to figure out where we are does not produce a consistent result.

If I cheat and use the mouse to get me on the radio buttons, I find I can move between them using the arrow keys but I still don’t have focus and, again, don’t have consistant results using the tab and enter keys.

Does anyone have any ideas?  I’ve read a number of posts on 508 and tabbing in this forum, but honestly haven’t seen any solutions.

I’m using Captivate 2017 and have previewing / publishing HTML5.



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25 Brand New Video Tutorials for Adobe Captivate 2017

hand press play button sign to start or initiate projects as concept

Weather you’re just getting started with Captivate and need some help with creating a shiny new project, or you’ve used the previous versions of Captivate and looking for some help to update your Captivate skills, there’s good news for you!

We have published 25 new video tutorials covering the basic, advanced, and new workflows in Captivate 2017. In these videos, you will learn how to create your first eLearning project, simulation, responsive project, PowerPoint-based project, video demonstration, quiz, etc. You will also learn how to use the Properties Inspector, smart shapes, multi-state objects, fluid boxes, eLearning assets, Typekit fonts, and the other features and functionalities in Captivate. These videos also cover some advanced functionalities of making your courses accessible, using advanced quizzing options, advanced actions, and converting non-responsive courses to responsive format.


Here’s the playlist with all the videos:

And here are the direct links for the videos:

  1. Introduction to Adobe Captivate (2017 Release)
  2. What’s New in Adobe Captivate (2017 Release)
  3. Using Fluid Boxes in Adobe Captivate (2017 Release)
  4. Auto-migrate from Non-mobile to Mobile in Adobe Captivate (2017 Release)
  5. Adobe Typekit Integration in Adobe Captivate (2017 Release)
  6. Device-specific Previews in Adobe Captivate (2017 Release)
  7. Closed Captioning in Adobe Captivate (2017 Release)
  8. Create Your First Software Simulation in Adobe Captivate (2017 Release)
  9. Create Your First eLearning Project in Adobe Captivate (2017 Release)
  10. Create Your First Responsive Project in Adobe Captivate (2017 Release)
  11. Create Your First Quiz in Adobe Captivate (2017 Release)
  12. Import Your PowerPoint Content into Adobe Captivate (2017 Release)
  13. Create Your First Video Demo in Adobe Captivate (2017 Release)
  14. Understanding the Properties Inspector in Adobe Captivate (2017 Release)
  15. Using Advanced Actions in Adobe Captivate (2017 Release)
  16. Using Smart shape as a Button in Adobe Captivate (2017 Release)
  17. Storyboarding using Adobe Captivate Draft
  18. Leveraging the 75,000+ Free Assets for Your Courses in Adobe Captivate (2017 Release)
  19. In-product LMS Preview in Adobe Captivate (2017 Release)
  20. Using Multi-state Objects in Adobe Captivate (2017 Release)
  21. Knowledge Check Questions in Adobe Captivate (2017 Release)
  22. Support for 508 Compliance in Adobe Captivate (2017 Release)
  23. Advanced Quizzing – Pre-tests and Branching in Adobe Captivate (2017 Release)
  24. Importing and Editing Audio for Your eLearning Projects in Adobe Captivate (2017 Release)
  25. Importing and Managing Video for Your eLearning Projects in Adobe Captivate (2017 Release)


Hope you find these videos helpful.

Happy Captivating!

What’s a NGDLE?

I think we’re all interested in what our VLE or LMS will look like, or indeed what it should already look like. Whilst much has been talked and written about it, perhaps this visualisation from Bryan Mathers is the best view of it yet – the “Next- Generation Digital Learning Environment (NGDLE)”. And it incorporates Lego so well – the Lego base is the overall requirement with each building ‘block’ being added as and when they’re required – personalisation, collaboration, accessibility, etc.

According to the Educause report, the emerging needs of a NGDLE are these:
“Its principal functional domains are interoperability; personalization; analytics, advising, and learning assessment; collaboration; and accessibility and universal design. Since no single application can deliver in all those domains, we recommend a “Lego” approach to realizing the NGDLE, where NGDLE-conforming components are built that allow individuals and institutions the opportunity to construct learning environments tailored to their requirements and goals.”

So what will a NGDLE look like?

So what will a NGDLE look like? by @bryanMMathers is licensed under CC-BY-ND