10 Killer Examples Of Mobile Learning To Boost Employee Engagement And Performance

Examples of mobile learning to boost employee engagement

How To Use Mobile Learning To Boost Employee Engagement And Performance

Mobile learning is acknowledged as a key training delivery format by organizations across the world. It is used extensively as a modern training approach that is learner centric and facilitates an ongoing consumption of smaller bytes of learning instead of one large chunk.

Let us see how mobile learning can be used to drive higher employee engagement and performance.

  • Learn, Recall, and Retain.
    As the learning bytes are delivered in interesting and engaging formats and made available to learners within their workflow, they work more effectively in helping them learn, recall, and retain.
  • Apply the learning on the job.
    Over a period of time, this leads to the required application at work (and the anticipated behavioral change). All these factors are driving the usage of mobile learning to engage learners and boost their performance.

What Is Mobile Learning And Why Is It Gaining Momentum?

Mobile learning is the next-gen eLearning that can be offered across multiple devices (desktops, laptops, tablets, smartphones, and so on). It is an “anytime, anywhere” learning that they can assimilate at their own pace and on devices of their choice.

Mobile learning can be used to offer formal training as well as Performance Support or PSTs (just-in-time learning aids that are part of the learners’ workflow and are readily available to them precisely at the moment of their need). It can also be used to supplement traditional Instructor Led Training (ILT).

This is not all. The adoption of mobile learning across organizations is increasing on the account of:

  • Changing learner profiles.
    Worldwide, the Millennials are a significant part of the workforce. They need access to training that works on the device of their choice (read smartphone).
  • How learners want to learn.
    Learners today do not have the time to log in to a Learning Management System and browse through to identify what they need. With a lot of pressure on time, they want precise bytes of learning that they can use to solve a problem or practice. It goes without saying; this needs to be available in their workflow (read smartphone again).
  • Changing learning device preferences.
    Learners want this control to be with them. Depending on the nature of training, whether formal or informal, lengthy or micro nuggets, they want to exercise the right to choose the device they should learn on.
  • Maturing of tools and technology.
    Today, mobile learning solutions can opt from a wide ranging array of authoring tools and LMS platforms and offer both adaptive (desktops, laptops, and tablets) and responsive designs (desktops, laptops, tablets, and smartphones).

Why Does It Make Sense To Adopt Mobile Learning To Increase Employee Engagement And Eventually Impact Their Performance?

The success of a training program hinges on several factors as shown here. These aspects influence learners’ engagement and the eventual performance gain.

  1. Learners’ reaction.
    It begins with the crucial first connect with learners (their reaction to the online course). This has a direct bearing on how the learners respond and on the desired completion rates. Mobile learning scores a high 5 here.
  2. Effectiveness of learning or stickiness of learning.
    Usage of immersive learning strategies increases the stickiness of learning. Similarly, usage of strategies that truly engage the learner, facilitate recall, and push them to think and apply is vital to succeed in this endeavor. Mobile learning offers a great value here as it supports rich media formats and trending learning strategies like microlearning, gamification, story-based learning, complex decision making using scenario-based learning, and so on.
  3. Application of learning (leading to the desired behavioral change and a positive impact on business).
    As I mentioned earlier, learners will not go through an LMS to seek an answer to address a problem on the job. Instead, they need this byte to be available to them when they need it. Similarly, when they need to practice a new concept or a new skill, they want the flexibility to learn on the device they access the most. Usage of mobile learning in a microlearning format that can be used for both formal training or as Performance Support is very useful in meeting this mandate.

From these insights, you will note that you can positively impact each of these facets by adopting mobile learning. With this approach, you will see a more engaged learner.

Is Mobile Learning Or mLearning For Millennials Alone?

It is a misconception that mobile learning appeals only to the millennial workforce.

Irrespective of age, all of us spend so much of time on our smartphones and tablets that it makes tremendous sense to extend the learning on these devices.

The flexibility to use the device to learn on, the ease of learning on the go, and the usage of rich media and high impact strategies attract learners of all profiles to mobile learning adoption.

As a result, you will see higher completion rates across various learner profiles and not limited to Millennials.

Additionally:

  • When mobile learning is used for Performance Support (just-in-time learning aids that are available to the learners within their workflow and precisely at the moment of their need), you can see increased application of learning on the job. As I have already highlighted, this is a crucial aspect in getting the desired impact that the business seeks.
  • Eventually, the combination of completion of training on time, higher retention and successful application has a positive impact on the ROI.

What Learning Strategies Adapt Well To Mobile Learning Or mLearning?

While most traditional eLearning strategies can be well adapted for mobile learning or mLearning, you can see added gains as you use the following approaches:

  1. Microlearning.
  2. Gamification.
  3. Story or scenario-based learning (the impact is even higher when we use videos and interactive videos).
  4. Mobile apps for learning.
  5. Millennial-centric designs.
  6. Social learning.

New trends that can further increase the learner engagement include: 

  1. Learning path-based approach to encourage “learning as a continuum”.
  2. Personalization to make the learning experience more meaningful to the learner.
  3. Content Curation to support formal training as well as to ensure that learners contribute to enrich the knowledge base.

Given the wide ranging corporate training needs, can mobile learning or mLearning be used to offer all of them?

Absolutely!

A report drafted by SailPoint in 2013 suggests that by the year 2018, approximately 70% of the mobile workforce worldwide will manage their business-related tasks on their preferred mobile devices.

If we look at the typical range of corporate training needs, the list is likely to look like this and each of these can be offered through mobile learning or mLearning:

  1. Induction and onboarding (now this often includes pre-onboarding).
  2. Compliance training.
  3. Product training.
  4. Sales training.
  5. Leadership training.
  6. Application tools’ training.
  7. Soft skills training.
  8. Specific professional skills training.
  9. HR/HCM initiatives.
  10. Significant corporate initiatives: Ranging from Quality and Innovation to supporting Change Management initiatives.

10 Killer Examples

At EI Design, our mobile learning practice began in 2011. Over the last six years, we have created over 1000 hours of mobile learning solutions for both formal training as well as Performance Support, including all the trainings highlighted above.

While the initial adoption of mobile learning was limited to access till tablets (adaptive designs), over the last two years, most of our solutions support smartphones (responsive designs).

I have shortlisted the following 10 examples to show the impact of mobile learning that would map to your varied corporate training needs. These examples reflect the usage of mobile learning for formal training as well as Performance Support.

I showcase strategies including:

  1. Microlearning.
  2. Gamification.
  3. Scenario-based learning.
  4. Learning paths.
  5. Social learning.
  6. Personalization.

I showcase high impact delivery formats including:

  1. Apps for learning.
  2. Videos.
  3. Interactive videos.
  4. Our award winning Interactive Parallax design nugget.

Click here to view and download the interactive PDF containing the 10 examples.

I hope this article provides the required pointers that enable you to adopt mobile learning (if you are new to this) or scale its usage. The supporting 10 examples show you how you can achieve your mandate. If you have any other queries, do contact me.

Source: https://www.eidesign.net/10-killer-examples-mobile-learning-boost-employee-engagement-performance/

How To Create Engaging Compliance Courses Using Gamification And Microlearning

compliance courseWhen you think of compliance courses, possibly the first word that comes to mind is boring. Well, they tend to be boring but can be uplifted to offer better learner engagement. In this article, you will see how you can create engaging corporate compliance courses using gamification and microlearning approaches.

Using Gamification And Microlearning To Create Engaging Corporate Compliance Courses

Background: At EI Design, our corporate compliance practice is 14 years old. One in six courses that we build is on compliance. Over the years, we have used several innovative instructional strategies to create immersive and engaging compliance Training. Our mandate is “Corporate Compliance Simplified” and usage of these strategies has helped our customers see the required behavioral change that they sought.

What Innovative Instructional Strategies Can Be Used To Create Engaging Compliance Courses?

The choices when trying to create interactive compliance courses are limited only by your imagination. Some of the approaches we have used include:

    1. Gamification.
    2. Scenario-based.
    3. Story-based.
    4. Guided exploration.
    5. Microlearning.

Can Gamification And Microlearning Be Used To Uplift boring Content Associated With Compliance Courses?

Absolutely. Who doesn’t like having fun? Ask your learners to choose between a standard compliance course and one with an element of gamification with it, nine out of ten times they’ll go with the latter.

Microlearning, with its innate nature of brevity and flexibility to drive home a specific message effectively, can also be a great option to enliven your corporate compliance learning subjects.

In this article, I will share 3 of the approaches (featuring gamification strategies and microlearning solutions) with examples that will illustrate how you can enhance your strategy to create more effective and interactive compliance training. The 3 approaches featured here are:

    1. Gamification.
    2. Partial Gamification.
    3. Microlearning.

Here are the 3 examples that showcase how we integrated gamification and microlearning elements in compliance courses. These examples will help you determine how you can use them to make your compliance training interesting:

Example 1 Featuring Gamification: Used In A Course On Risk Management

Background: When dealing with corporate compliance subjects, it’s important not to get carried away with the gamification approach and overdo stuff. With this in mind, we devised our approach. Additionally, we decided that the gamification strategy:

    1. Needed to have elements of both challenge and reward.
    2. Must be such that the game scenario/story maps to the context of the course content.
    3. Needed to provide learners with a feeling of resonance – situations that are similar to what they do in their everyday job.
    4. Needed to increase the learners’ knowledge as they cleared one stage after the other.

Highlights of the concept: We came up with a gamification of learning approach that was task oriented and simulation based.

    1. In line with the contextual requirement, we mapped the game scenario with the risk management theme. We posed challenges to learners at every stage of the game. As they cleared each of these challenges, they experienced incremental learning after every stage.
    2. We provided the learners with a work setting (visual) that resembled their day to day environment.
    3. The challenges were presented in the form of bonuses and bombs and the rewards came in the form of caps and badges.
    4. That apart, we enhanced their learning experience with activities that evoked feelings of surprise and delight.
    5. We provided the option of seeking help to the learners as they went about their tasks. This resonated well with the learners as they would do the same in real life in times of need. Gamification of learning helped achieve better application of knowledge and enhanced performance.

 

compliance-gamification-examples

Example 2 Featuring Partial Gamification: Used In A Course On Risk Management

Background: Here, the focus was on gamifying only portions of the course and not the complete course. We decided to gamify the inline checks and the assessment section. While the rest of the course followed a more traditional approach, we used the Partial Gamification approach at points where the learners needed to answer questions to proceed to the next topic.

Our concept: Like in the previous example, we based our gamification approach on the risk management theme and asked the learners to obtain an “access key” to be able to advance from one topic to another. The learners had to answer the questions correctly at the end of every topic to obtain the access key.

The theme also reflected in the overall visual appeal of the course.

Compliance course Access key

Example 3 Featuring Microlearning: Used To Reinforce Message On Conflict Management

Background: To make the compliance subject on conflicts of interest interesting, we created a microlearning nugget using the whiteboard animation technique. We used this nugget as a Performance Support Tool/Learning Aid and made it available to learners on tablets/smartphones/desktops/laptops. This made it easy for them to refer to the nugget at the time of their need on mobile devices.

Focus of the microlearning nugget: The microlearning nugget was built to complement a compliance course on conflict management. We kept the message and animations/illustrations simple providing the learners with a great mix of action on the screen and time to comprehend the message. To reinforce the message, we backed the visuals with audio.

The nugget conveyed in simple terms that conflicts do exist, how one can recognize them, and how they can be resolved.

Microlearning Compliance course EI Design

You can also view these examples in detail in the video below.

 

By Using Strategies Like Gamification And Microlearning, What Tangible Gains Will You See?

While the compliance mandate does come with a few strings attached, there is no denying that you need to have elements of engagement that can create sticky learning experiences so that this learning gets translated into application on the job.

By using innovative learning strategies like gamification and microlearning for creating engaging compliance courses, you will see clear gains for both learners and business. Specifically:

Gains From Learner Perspective:

    1. High learner engagement.
    2. Immersive experience: The courses are taken with genuine interest (no bitter pill but learners will enjoy the experience).

Gains From Business Perspective:

    1. Instils the spirit of “why comply”.
    2. Leads to the required behavioral change.

I hope this article showcases the gains of using innovative learning strategies like gamification and microlearning to create engaging compliance courses. If you have any questions, do contact me.

Source: How To Create Engaging Compliance Courses Using Gamification And Microlearning

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