Not able to get the content to the main screen

I have just started using Captivate. I installed it and started building the project but the slides in the filmstrip don’t show on the main screen. I tried to uninstall, remove everything, restarted my system and then reinstalled but I am still facing the same problem.

I am using MacOS Big Sur

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Did you know that integrating a few Adobe products could result in a rather holistic learning platform?

I’m specifically referring to Adobe Experience Manager (AEM) Sites, Adobe Captivate Prime and Marketo Engage.

Attached here is a 2020 white paper by Adobe Captivate Prime Product Management that discusses precisely this. There are a whole lot of advantages of course when you integrate one Adobe product with another, simply because they work well together. Having said that, it does not necessarily mean you cannot use each of these exclusively/ in combination with a non-Adobe product just as well.

This paper looks at 7 ways to drive customer education using the combination mentioned above. Of course, this is a Captivate Prime centric document and the focus is on the learning platform as always. This year has seen some great strides forward for Prime, especially keeping in mind the user experience. We have a whole new learner homepage and the UI lends itself so easily to customization.

On the whole, taking a personal approach is extremely important in our holistic view to creating a learning platform. Do read this document to learn more about our approach to your customer education.

7 WAYS TO DRIVE CUSTOMER EDUCATION with AEM Sites, Captivate Prime and Marketo Engage – White Paper 2020

Wishing all of you Happy Holidays!

If there are other areas of Prime that you would like to see covered in these kind of documents and blogs, or if you have any other feedback for us please do write to


Breaking into the Instructional Design Field: Lessons Learned

My journey to become an Instructional Designer is not as clear-cut as some may imagine, but then, again, when polling some of my contacts in my professional network, many instructional designers transitioned into this field with some prior experiences in fields that sometimes have nothing to do with adult learning, or learning and development, or instructional design per se. Many instructional designers do not even have an official Instructional Design degree.

I began my transition into the field of Instructional Design when I started taking some courses from the Instructional Design program in the College of Education at Ohio University in 2013; of course, at the time I was full-time faculty teaching English as a Second Language (ESL) to international students. In 2018, I had amassed enough credit hours, so my advisor recommended I complete the program to be able to be awarded a master’s degree in Instructional Design. I enjoyed taking classes as I was able to transfer all my knowledge back to my classroom. I tested out some theories and designed the curriculum for the classes I facilitated. Being the Writing Lab Coordinator, I also designed our training program for the tutors, which included a comprehensive on-demand set of instructional materials in our LMS system to help tutors continue developing their expertise and provide the most effective tutoring services to our students. 

I have learned a couple of lessons along the way that I’d like to share in this blog post with the rest of the instructional design community in this forum. 

1. Be proactive

Instructional Designers need to be able to present a solid portfolio to their potential employers. Unfortunately, instructional design projects do not fall out from the sky, so one needs to be proactive in identifying opportunities for instructional design project work. If one is taking classes in Instructional Design, certain exemplary projects may be included in one’s portfolio; you are in luck if your program offers a capstone project, where you can present certain work you are proud of. However, if this is not possible, be proactive in identifying opportunities to design and develop instructional materials that can later be added to your portfolio. This excellent resource gives you many ideas for your instructional design projects.

2. Build your network

Another important piece of the puzzle in your success as Instructional Designer is building your professional network. What propelled my success in growing my professional network is meeting a co-host of my favorite podcast Instructional Redesign, Cara North and being introduced to some of her contacts, and then the rest is history. Once I met Cara and got introduced to some of her contacts, I started meeting more and more influencers in the field and learning from them, which has been a tremendously rewarding experience. Check out Cara’s video on growing your network

3. Never stop learning

It would be ironic to be in the field of instructional design and constantly educate others about something and not be a life-long learner yourself. It is especially important to stay on top of the most current technology and platforms available to instructional designers. Many such resources provide free trial periods to help you familiarize yourself with the resource so you can confidently speak about your experience with this platform at networking events or at job interviews.

4. Never give up 

It can be quite frustrating to always have to be on top of all new developments in the field and having to constantly grow and update your portfolio, but the truth is – we in the instructional design field cannot afford to give up! We have to be patient, continue learning and growing professionally, grow our network, and the results will soon follow! 

In the comments below, please tell me what your journey to instructional design has been and what were some of the lessons you learned? What are some good tips for new instructional designers to help them gain experience and confidence in the field.

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We’re hiring a new Adobe Captivate Prime LMS Evangelist … is that you?

Social Learning

The Adobe Captivate Prime team is seeking a hardworking communicator and experienced specialist in the learning management industry & related technology to provide vision and leadership for a fast growing, software as a service solution. As a leader in the digital learning technology space, we are committed to our customers’ success and the Evangelist ensures that customers’ needs are met both immediately and in the future. Collaboration across all divisions, including marketing, product management, customer success and sales is at the core of success in this work. By facilitating vision and communication across all internal groups and customers the Learning Evangelist has an opportunity to guide, while serving as the representative of the customer for Adobe, and the voice of Adobe for customers.

Learn more / apply for the role here:

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VR h264 monoscopic export issue


I am using premiere pro to compile a few VR monoscopic equirectangular scene. Exported the footage in H.264 with the VR options checked and ensuring Premiere pro auto-detected the video features (monoscopic and equirectangular). The final video looses its VR features both on my android phone and on the website where I uploaded it to.

I am not sure what I am doing wrong. Both the original clips(1800×900 29.97 fps) I used to create this compilation are working fine on my phone when played individually.

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Issues with Styling

I posted this to the “Bug” page, but wanted to see if anyone else is having a similar issue. The “Style Name” drop-down appears to be limited with regard to how manipulating margins. Ideally, we should be able to get the margins to adjust as well, since this is something that I find myself styling, quite often. Adjusting the margins manually is time-consuming and almost defeats the purpose of having the “Style Name”. Isn’t the “Style Name” drop-down essentially functioning like a CSS?

Steps to Reproduce Bug:
1. Insert a shape into a Captivate file (I chose a rectangle).
2. Copy the rectangle onto the same page, placing it near the original so that their top borders are aligned.
3. Type “Hello” into each shape.
4. In the “Properties” tab, change the top margin for the first shape to 30 (or some other amount where you can see a visible difference between the text in either shape).
5. Select “Create a Style” in the “Properties” tab (title it “Hello”) based on the shape with the altered margin. Click “Ok”
6. Click on the second shape with the original margins.
7. In the “Style Name” drop-down, select “Hello”.

The top margin number on the properties tab adjusts to 30, but there is no change to the actual item. Even after closing the file and reopening it (and restarting my computer), there is no change. To correct this, I selected the new shape, changed the top margin to something other than 30 (in this case 20), then changed it back to 30 to get it to adjust on the screen. There is disconnect between “Margins” within the Properties panel and the viewport. The issue does not occur when changing font-weight, -decoration, or other styling.

Expected Results:
The margins should adjust per the “Style Name”.

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