MAKE TRAINING FUN!

Employee motivation and engagement is a critical component of employee relations in any organization today. When you add training requirements to everyday work tasks, it can be perceived as extra work that needs more time and energy than a person already spends at the workplace. It becomes imperative that employees feel propelled by something more than just managerial directives to take on and complete training. Additionally, L&D invests a lot in developing, procuring, and tailoring content for organizational training initiatives.

Click below to see how Adobe Captivate Prime can help you make training fun at work, and keep learners / employees engaged and motivated.

Make Training Fun – A 2021 customer guide

Please do get in touch with your Customer Success Manager for more information. For support issues, please contact captivateprimesupport@adobe.com. For feedback regarding this document please email jaisim@adobe.com.

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What is a Learning Experience Platform

Are you starting to notice acronyms like LEP and LXP and left scratching your head? The world of Learning & Development is constantly evolving and for quite a while now we’ve seen these acronyms growing more popular. But what is behind them, and are they relevant to you and your learning programs?

Adobe Captivate Prime - LXP interface

A Learning Experience Platform is an online service (in the ‘cloud’) that supports the delivery of learning objects (courses, learning programs and certifications) personalized to each learner. One good way to quickly understand the aspects of a Learning Experience Platform is to compare the evolution of such solutions to Netflix and other streaming video services. In most early cases, LXP’s were built as ‘bolt-on’ solutions that added this Netflix style personalization to existing Learning Management Systems in order to enable robust reporting, while adding personalization and aggregation / cultivation tools to the learning programs and solutions used by an organization.

In general, an LXP (or the functionality attributed to LXP’s) will augment a conventional LMS to add the following functionality;

  • Personalized content recommendations
    • Based on your job
    • Based on your known interests / skills
    • Based on the behavior you have had within the system (what learning have you accessed, been assigned etc.)
    • Based on the behavior of people like you (your peers, others with common skills and interests)
    • Based on common behavior across industries (other people with similar skill requirements and interests)
  • Easy aggregation of learning (often called ‘learning paths’)
    • Create your own ‘playlists’ by clicking + buttons or similar to add desirable content
    • Express your own ‘interests’ / skill paths to ‘teach’ the AI/ML engine what kinds of things you consider relevant
    • Shared paths / playlists – some social mechanism to allow ‘experts’ to recommend content and content collections that are particularly useful for learning some larger content areas.
  • Endorsement Mechanics
    • Rating tools – like stars, upvotes etc.
    • Commenting tools – methods to discuss or comment on learning content
  • Aggregation of courses from many catalogs
    • Common ‘course cards’ give a common front end search and access experience, even when serving up courses from diverse content providers
  • Marketing / Promotion tools
    • Banners or other mechanisms to promote important learning events and programs
    • Mechanisms to inject courses & learning objects, targetted to specific groups (audiences) within the organization

All of these functions are now available within Adobe Captivate Prime LMS. The new immersive interface effectively adds the high performing engagement advantages of a modern LXP, to the robust compliance and data reporting capabilities and blended learning (support for both face-to-face instructor led training and virtual instructor led training.) By including the entire technology support stack in a single solution Adobe gives organizations the ability to promote a modern, comprehensive culture of learning with a single, enterprise ready technology that is well suited to meet their learning and development needs and to slip easily into their existing technology stack. Organizations can replace multiple legacy technologies with a single, modern, intelligent solution.  If you want to learn more about this, check out my upcoming webinar on the LXP functionality inherent in Adobe Captivate Prime LMS.

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STRUCTURE YOUR TRAINING PROGRAMS ACCORDING TO YOUR TRAINING GOALS

How do you decide what kind of Training to create? Do you base it on the subject matter, length, format, user group, convenience? The good news is that all these factors help you decide.

Your Content Library may contain hundreds of training Modules, the smallest units of learning in Adobe Captivate Prime. When you start assembling these into Courses, Learning Programs and Certifications, it would help to keep in mind some objectives.

Click on the icon below to download our document on how to choose when to create a Course and when to create a Learning Program in captivate Prime.

Please do send us feedback and comments: jaisim@adobe.com or leave them below.

Thanks for reading! We hope you enjoyed the document and that you come back for more!

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Use AI to drive learning objectives

One of the key business drivers for any learning platform is the voluntary uptake of training content by learners.

The key challenge here is to not just make a repository of thousands of pieces of content available, but to also help the learner pick and choose, and to recommend the most relevant learning to them. Additionally, it helps to also be a platform that allows learners to contribute by uploading content and have discussions with peers, mimicking how human beings learn in the physical world.

Adobe Captivate Prime uses an AI-based recommendation engine to achieve this kind of intelligent sifting and driving of learning outcomes and also employs Topic Modelling AI algorithms to evaluate user generated content.

With the right kind of AI enablement, and the move from the stress on manual effort, Captivate Prime empowers you to keep learners interested and engaged with the platform.

Click on the PDF icon below to download our document that tells you more about how we get it done!

As usual we welcome all feedback and queries

Please email: jaisim@adobe.com

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Will Captivate dual published coursees still identify no Flash and play HTML5 version?

Will dual published content (Flash and HTML5) from Captivate default to play the HTML5 version, now that Flash is no longer supported?  Or must we republish to HTML5 only?

We have several dual published courses that display errors instead of launchng the HTML5 content.

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What does marketing have to do with learning?

You might have noticed that the new updates to Adobe Captivate Prime LMS include integration with Marketo Engage. It would be understandable to wonder – hey, what does marketing have to do with our learning and development solutions? The answer, opens the door to a world of possibilities – and might just provide you with the tools you’ve been looking for to solve tough problems with your B2B and B2C enablement and education programs – and facilitate significant growth for your organization.

A growing number of HR / L&D leaders have begun to realize that there is a clear opportunity for training initiatives to make a significant impact on bottom line sales and customer satisfaction numbers across the business.  An educated customer is far more likely to be a satisfied customer, and customer satisfaction correlates directly to expanded sales opportunities both with existing customers and with the broader customer base. Today’s customers expect organizations to provide sufficient high quality training, and there is a wealth of potential data for sales personnel in knowing precisely which training materials customers use.

But traditional learning management systems are generally focused on internal employee upskilling, so viewing your LMS as a sales lead and engagment solution can seem a bit removed. This is a paradigm that can easily be facilitated thanks to the flexible, accessible, and powerful nature of Adobe Captivate Prime (Adobe’s LMS.) Because of this new integration with Marketo Engage, you can easily leverage the registration of customers and partners, and all of the training materials that they access to generate leads and provide details of their training cosumption patterns. Leads are passed into Engage, along with each person’s behavior in the LMS and this gives marketers and sales teams a powerful tool to plan campaigns, define target audiences and improve their understanding of customer needs.

Over recent years we have seen a steady breakdown of traditional boundaries between departments in an organization – and that trend is likely to continue as companies work to leverage the latest artificial intelligence technology to track, analyze and make use of consumer behaviors both within their organization and in the extended enterprise ecosystem.

The opportunities here are significant – whether you are trying to improve your understanding of the needs of your customers, your partners, your employees or others – modern marketing tools like those supplied by Marketo Engage and the Adobe Experience Cloud, combined with the enhanced engagement of Adobe Captivate Prime LMS can form a solid foundation for extraordinary, personalized, and powerful tools to improve your business.

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