eLearning For Utility Industry: Serving The Digital Customer

Utility leaders need to redefine their ways to cater to workforce needs and manage organizational assets. These changes occur majorly through the application of the latest digital technologies and online learning strategies.

This post was first published on eLearning Industry.

6 Topics Every Customer Service Online Training Program Should Cover

We’ve all had a bad customer care experience and spent hours mulling it over. But have you thought about how well you train your customer service team? In this article, I’ll share 6 topics that every effective customer service online training course should cover.

This post was first published on eLearning Industry.

How To Solve 3 Learning And Development Manager Frustrations By Choosing The Right Educational Software

Let’s look at the usual difficulties and motivations of Learning and Development managers in their day to day activities. This article breaks down 3 of their biggest frustrations, and gives you actionable tips on how to choose the right tooling to address these Learning and Development managers frustrations.

This post was first published on eLearning Industry.

Getting Learners To Love Their Learning According To The Self-Determination Theory

Why waste time fighting your learners, and trying to get them engaged with a dull training experience? Wouldn't it be easier to give them something exciting, that makes them feel like they can achieve their goals? Keep reading to find out what you need...

This post was first published on eLearning Industry.

How To Decide Whether You Offer Impactful Online Training To Your Employees

An eLearning course can be considered successful only when it brings the desired outcomes for the business. Thus, the best way to improve eLearning is to establish a firm connection between Learning and Development and the business. Read on to see the methods and tools to do that.

This post was first published on eLearning Industry.