Will Captivate dual published coursees still identify no Flash and play HTML5 version?

Will dual published content (Flash and HTML5) from Captivate default to play the HTML5 version, now that Flash is no longer supported?  Or must we republish to HTML5 only?

We have several dual published courses that display errors instead of launchng the HTML5 content.

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Unable to view Adobe Captivate courses in Microsoft Edge

I am facing issues in viewing a Captivate (2019 version) WBT course in the Microsoft Edge browser.

– The screens are blank

– Audio plays for some screens only

– Next and Previous buttons are invisible

The WBT courses work fine in IE and Firefox, but not in Edge.


– The course is published as AICC, HTML output.

– The Flash setting is off in Edge, and Flash is anyways no longer supported.

– I have cleared the cache as well.

The issue prevails.

Can you enlighten me about this problem?



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Why Would I Waste My Money on Captivate

Here is such a statement from Kim:

Thanks for the video – however, if Adobe Captivate is such a great teaching tool, why are you using a screen recorder and youtube to teach it? If all I need is a free screen recorder and youtube to teach my subject, why would I waste my money on Captivate? Does not make sense. Thanks.”

Here was my answer to Kim:
“That’s a good question, and hopefully, you’ll agree that I have the right answer. Like my favourite handyman Mike uses different tools for different jobs, Adobe Captivate is an excellent tool for many other learning solutions. Adobe Captivate is a perfect tool for creating self-directed learning that you would upload to a learning management system. Adobe Captivate projects with a good LMS allows an organization to track and report on the progress of their learners. My YouTube videos don’t do this at all. Sure Google gives me analytics related to how many people watched my videos and for how long, but I have no idea if anyone is learning anything. Besides, the purpose of my YouTube videos is not necessarily to train my students. I prefer to think of my YouTube videos as advertising for my real business, teaching clients Adobe Captivate. My videos are the free sample to find out if you would like to have me teach you for an hour or more on one or more topics about Captivate.

But like Mike the handyman, I use other tools for other tasks. I record and edit my videos for YouTube using a program called Camtasia (there is a link in the description for this). I used to use Adobe Captivate’s Video Demo feature, which performs a similar function. In this case, Camtasia is a more robust solution. If you asked me to create a software simulation or an interactive video that I could report on the learners’ results, Adobe Captivate and a good quality LMS would be my choice.”

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hotspots, appearance and duration

1. how do I get a hotspot to appear for more than a second? (My vr video is about 20 seconds)

2. when I publish the hotspot it appears as just a black square, why?

3. Can I get the video to autoplay? Even more annoyingly, the second slide autoplays for a second and then stops. The first slide won’t autoplay at all. It would be important for them both to autoplay and not stop until the end

Thank you

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Adobe Captivate Crash

I have been having several issues with Adobe Captivate. My first issue that one of my projects was not showing any of my texts on my objects. You could see the text in the filmstrip, but not on the actual slide. When I went to view in browser it would not allow me to do so.   If I tried and copying and pasting the slides on new project the text still would not show up.  I ended up uninstalling and reinstalling Adobe Captivate.

Now as I am working on a project I go to enter a “question slide” Captivate ends up completing crashing and kicking me out.

Please help!

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Having problems moving captivate on descktop

I must have done a key stroke that has locked captivate on my desktop. I am unable to move it to my other monitor if I need to work on another image to bring into Captivate. I am new to Captivate and need help in how to move Captivate. Here is an image of how I need to move Captivate out of the way. Using macOS Mojave Version 10.14.6.

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Making Responsive Projects in Captivate, that fit Prime perfectly.

Today, I did a thing. I recreated one of the default Captivate QSP’s (Quick Start Projects) – the first ten or so slides at any rate, in a rescaled variation. I wanted to share this because I usually want my projects to export from Captivate, to Captivate Prime.  I usually want my projects to be fully responsive, and that includes the ability to make those projects go all the way from full screen on a typical 1920 x 1080 view in browser, down to a mobile phone.

The problem, the project is postage stamped on the much larger screen.

By default however, Captivate responsive projects are size capped at 1024 x 627. Now for you, that might be fine, and you might be sure that your users are not viewing content on larger displays, but for me – I’m pretty sure that those who view my projects will see them at the larger size. Before I get into the details, I’ll share that I might have been more reticent to increase the default size of a Captivate project, if I were planning to do screen capture.  Increasing the project scale by this much could lead to a massive increase in the size of the resulting project – especially if that project contained heavy full screen video or application capture animation.

The project filling the entire screen - now at an appropriate max scale.

But if you do want your responsive project to grow to fill a screen that’s much bigger than 1024 x 627, I thought I’d share the steps required to make it so, even if you wanted to do it with a Quick Start project. This is a fairly simple task, rescaling a Captivate project requires just one command, however – because the project is responsive, there will usually be several additional tasks required in order to ensure that your project continues to behave nicely while it changes size and adjusts to fit other views and orientations.

I began the process in Captivate 2019, latest update. I created a new, blank, responsive project. Captivate happily creates a project for you, but … the max size is shown at the top of the window – and it isn’t the size that you wanted.  You might be tempted to try to adjust the max display size using the fields at the top of the stage, but that won’t do it.  You’ll need to use the Modify Scale command. From the top menu, select Modify: Rescale Project. This will then show you a simple dialog, where you can enter the appropriate maximum size. (1920 x 1080)

Do not select Maintain Aspect Ratio. Once you have typed in the new size, then press the ‘Finish’ button. Aaaaannnnnddd… nothing will appear to have happened.

Oddly, what will really happen is your project size display will now read 1024 x 1080. Just ignore it, your project is bigger than that, but it is ‘displaying’ only this portion of the project. We will be a bit more insistent.  Type 1920 into the stage width parameter at top of screen, and then type 1080 in the height parameter at the top of the screen.  If you want to make this setting available in future, also click the plus button to the right of the stage size options, and it will let you name this mega view.

Now you have a project that is set to full size, and you have a display view setup to view the entire project at that full size. Maybe.  It is possible, likely even, that in Captivate you do not by default have the application environment setup to link the actual height of slides to the preview height of slides. If that is the case you will see a broken link icon in the properties panel of the stage property inspector next to the preview height property.  To fix this, just select the icon / button and now the stage height will match the preview height. (1080)

But what about those tasty templates? What happens if you import a quick start template into this mega size template?  Depending on which slide(s) you import, you might not immediately see the difference. This is because background images in Quick Start templates, usually take advantage of the ’tile’ option, to change the size / location of the background image as the slide changes size and orientation responsively. However, that also means that most backgrou.nd images will be too small to perform as expected. The best fix for this is to simply resize the background image in order to ensure that it is large enough to fit the expanded size of the larger default slide. If the new image is upsized, then you will find that it fills the space, even without changing the fill option from image: tile, to image:scale.

So what’s the difference between image fill: tile, and image fill: scale. As the name suggests, scaling an image fill area will cause the image to stretch to fill the width and height of its container. This can be a big problem in responsive projects because the container can totally change from tall to skinny etc, and it will badly distort photographic images.  Tiled images can be locked to the center, or to one side / corner, and the pattern will simply repeat if the image is too large. Perhaps more importantly for responsive projects, tiled images will kind of auto-crop themselves, based on their alignment – so if the ‘figure’ is on the right, you lock the image to the right, and when scaled horizontally, the figure will simply trim the left side as space diminishes. This is how I was able to adjust the templates. I simply enlarged the background images (usually assigned to the fluid box backgrounds) and made no other substantial changes to backgrounds and images. I also increased the font sizes of the major text elements, in order to ensure that it looked right at even the larger size.

I suspect that adjusting things like quiz questions will incur a steeper penalty – take a lot longer to tweak, but this could provide you with a simple startup guide to begin the process, so I thought I’d share my experience. I’d love to hear your process – and more thoughts from you about handling this sort of thing.  I spoke with Dr. Pooja Jaising about this and she mentioned that you can easily handle this by using non-responsive projects, and ticking the box to enable HTML5 scaling – though of course you would lose the responsive behavior for tablets and phones.

Let me know your ideas and strategies in the comments.  I’ve included the sample I made Safety Course Mega Size – CPTX source, for your convenience.



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