Alternate Reality Games For Corporate Training: What About Participation?

In an ARG experience, the realism of the story is strong at the beginning and the player might not be sure whether they are even playing a game. This is particularly true in an entertainment ARG where 100% target audience participation is NOT required. In those instances, the ARG is often a tangential experience that enhances the main entertainment or learning objective. However, in business and education 100% target audience participation and completion is often necessary.

This post was first published on eLearning Industry.

4 Sure-Fire Rules For Effective Customer Service Training

Customer service training can realign a business for unprecedented growth in the marketplace. Customer service representatives that undergo regular training are able to provide superior customer care and support - be it in person, online via live chat software, or through a phone conversation.

This post was first published on eLearning Industry.

Break Down That Wall: 3 Reasons You Should Be Training More Than Just Your Employees

If you’re thinking that your extended enterprise is expendable, think again. In fact, even if the only people you have outside your business are your customers—you should be paying attention to training non-employees. Here’s why.

This post was first published on eLearning Industry.

5 Reasons Why You Should Consider Using eLearning Solutions For Startups

In large organizations, training and development is part of the strategy to motivate and retain employees. However, it is not so in the case of startups, as training employees is usually not an immediate priority. This article gives entrepreneurs the right reasons to adopt eLearning solutions.

This post was first published on eLearning Industry.