It’s Official!

On Friday, May 17th I accomplished one of my 2019 goals. I am officially an Adobe Captivate Specialist! It’s been a long journey. I went back and forth on whether  I should do this certification. Will it benefit me and my career? Well…I’m positive this certification will benefit me going forward. I can’t wait to see what the future holds for me!  Thanks, to Paul Wilson for his continued support and encouragement and Anita Horsely for being a great instructor!

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TOC wrap up and Buttons name convention.

Hello Everyone,

I am using Captivate 9 first version. I have 2 questions:

1. Is there any way to wrap up the TOC topics (Long topic names should be wrapped). I have tried everything but I am not able to find the solution.

2. When we hover over the player buttons then it shows the name of that particular button. Can we change the “Forward” button to “Next” …etc. naming convention. Is this possible?

Looking forward for any help. Thank you.


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My first and only authoring tool.

When I first started to work in e-learning, I thought the job was easy. I assumed that the experience I had had as a classroom teacher will make my life easy in then-trending e-learning business, and, very naively, thought that  e-learning doesn’t differ much from any other kind of teaching. Soon I realized that I was completely wrong. Of course, teaching experience helps, but e-learning turned out to be a whole new world.

I went through a long line of frustration trying to rely on open source software and here came Adobe Captivate. My first (and only) authoring program. I started with version 6, and since then, I can tell the software made a tremendous progress. It is not ideal, but we don’t live in an ideal world. I did not have almost any experience with competing software, but as I notice it’s just a matter of choice. There were some people who tried to ‘convert’ me to other authoring tools, but they weren’t successful. I can say that Captivate has all the features you need to create great e-learning resources. But it is a tool, so it doesn’t do the job for us.

A great thing is that Adobe Captivate developers try to follow the trends. In the contemporary fast- changing world is so hard to follow the trends. But here, I really think Captivate is successful. We have responsiveness included (was it version 8 that the first responsive possibilities were added (?) later followed by fluid boxes), now interactive videos and VR. I can honestly say that Captivate abilities are only limited by the amount of our creativity.

And finally,  I also value this community, I discovered not so long ago. Thank you all participants and contributors! I am waiting for more to come !

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Adobe Captivate 2019 vs. SharePoint: The Issue is real.

Recently there have been some discussions about the JSON files in Adobe Captivate 2019 and issues with SharePoint blocking them during the upload process.  This occurs on both intranet and extranet server side.

What is a JSON file format?

According to (visit for detailed information):

  • JSON: JavaScript Object Notation.
  • JSON is a syntax for storing and exchanging data.
  • JSON is text, written with JavaScript object notation.

The issue Adobe Captivate 2019 users seem to be experiencing is uploading the JSON files included in the project’s HTML5 output to SharePoint.  This issue is affecting users on personal and business levels.


Normally the SharePoint Administrator can configure the server to allow a MIME type to support JSON format.  See Upload an Adobe Captivate published output on SharePoint for more information.

Another workaround is to go into the index.html file and replace the JSON extensions with .js.  Then do the same with the JSON files themselves.   However, sometimes neither of the before mentioned actions resolve the issue.  As a result, less tech-savvy users find themselves reaching out elsewhere for support.  This is problematic and could be costly.

Why did Adobe decide to use JSON files?  A thought is that the HTML5 publishing process generated so many loose file types to the dr folder that Adobe used the JSON format to store these files in a more efficient way.

However, it is the way in which the JSON files are now being used that is causing the issue.

The Back Story:

In the previous versions of Adobe Captivate such as 7, 8, and 9 (before updating to version the individual loose files such as png, smartshapes, and text captions from the project’s HTML5 output were stored in the dr folder.  There could be hundreds of images in that folder.   However, SharePoint had no issue accepting these files because they were not stored in JSON.

In more recent versions of Adobe Captivate such as 2017 and 2019, the images are now stored inside of JSON files.  You may have seen the files labeled as im1, im2, im3 and so on.  Also, there is the main imgmd file that stores png files, text captions, smartshapes, and etc.  See the example image below of Adobe Captivate HTML5 Output in the dr folder.

JSON files just simply cannot be deleted and expect the project to function.  It will not. It is issues like the one above that cause user frustration.

Maybe Adobe did not intend for Adobe Captivate to be used with SharePoint.  Whatever the intention, it is happening and it is real.

If you know of any helpful fixes or useful suggestions, users experiencing the issue discussed in this article would appreciate your support.

References:, (2018), “JSON – Introduction”, Retrieved on November 4, 2018, from

Adobe, (2018), “Upload an Adobe Captivate published output on SharePoint” Retrieved on November 4, 2018, from

Image, (2018), “Adobe Captivate HTML5 Output in dr folder” by Veem.

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eLearning Livestream – Responsive Projects in Captivate 2019 | Oct 15, 12:00 EDT, 2018

The post eLearning Livestream – Responsive Projects in Captivate 2019 | Oct 15, 12:00 EDT, 2018 appeared first on eLearning.