Determining The ROI Of eLearning – Using Kirkpatrick’s Model Of Training Evaluation

The measurement of effectiveness of online training is a hot topic right now. In this article, I outline how you can use the Kirkpatrick’s model of training evaluation to measure training effectiveness, its impact, and the ROI of eLearning. This post was first published on eLearning Industry.

How to Use Scenario Based Learning for Corporate Training and Gain a Better ROI

At EI Design, we have been offering custom learning and performance support solutions to our customers across the world for over 16 years. Over this period, we have seen changes in many facets including technology (Flash to HTML5), delivery formats (traditional eLearning to mobile learning), and learner demographics (increasing percentage of millennials). With these changes, most of the popular Instructional Design approaches too have evolved.

In this blog, I show you how you can use the a powerful technique that is, Scenario Based Learning to design high-impact corporate training and do justice to your new mandates and in the process see an improved ROI.

What is Scenario Based Learning (SBL)?

Scenario Based Learning is a popular Instruction Design approach that uses real-life situations.

  • It helps learners learn through relatable situations.
  • It can also be used to check-point or validate their learning.
  • Additionally, Scenario Based Learning provides room for learners to practice what they have learned (in a safe environment).
  • More significantly, it can be used as a powerful approach to help learners understand the impact of their choices or consequences of their decisions.

How Can Scenario Based Learning Be Used to Create High-Impact Corporate Training?

As I had highlighted earlier, at EI Design, we extensively use Scenario Based Learning for our corporate training solutions to create high-impact learning and performance support solutions.

While much has changed over the last 16 years, our core design philosophy has not changed, and it continues to be to “Build engagement frameworks” by making learning:

  • Motivating
  • Interesting
  • Relevant and relatable
  • Experiential
  • Memorable
  • Continuous

We use Scenario Based Learning in the following ways:

  1. For knowledge gain: You can use real-life situations to substantiate primary learning. As these situations are relatable for learners, they will be able to connect and internalize the learning easily.
  2. For improving retention: Post the knowledge acquisition, the Scenario Based Learning can also be used to help learners practice. This keeps the “forgetting curve” at bay and helps learners steadily improve their proficiency in a safe environment.
  3. For an effective application of learning on the job: Scenario Based Learning can be used as extremely effectively as Performance Support Tools or learning aids that can help learners apply their learning on the job.

Can Scenario Based Learning Be Applied to All Types of Corporate Trainings?

 Scenario Based Learning can add tremendous value to most corporate trainings. The 7 examples featured here outline how you can use them effectively and improve your ROI.

  1. Sales Training
    This example is related to training salespeople in the retail segment. We have used scenarios to allow the learner to handle customer queries and asked them to make a choice about the right kind of reaction to a particular situation.Sales Training Scenario Based Learning and ROI
    Sales Training Scenario Based Learning and ROI
  2. Compliance Training
    We have used scenarios in the following three ways to achieve outcomes in this series on Generic Compliance:

    1. Validating learning.
    2. Application of the learned concepts.
    3. If the learning triggers the desired behavior.Compliance Training Scenario Based Learning and ROI
      Compliance Training Scenario Based Learning and ROI
      Compliance Training Scenario Based Learning and ROI
  3. Soft Skills Training
    To manage conflicts at the workplace, this course offers scenarios in the following two ways:

    1. Setting the context: The course begins with a branching scenario followed by each challenge being connected to a topic in the course.
    2. Validating the learning at an application level: Along the learning path, we’ve implemented multiple scenarios to keep a tab on the cognition level of the learned concepts.Soft Skills Training Scenario Based Learning and ROI
  1. Application Simulations Training
    This is an engaging application simulation on Salesforce where the simulation is carried out in an innovative format. Additionally, there is a challenge that uses a scenario based approach at the end of the simulation that puts the learner into a situation and asks him/her to respond.Application Simulations Training Scenario Based Learning and ROI
    Application Simulations Training Scenario Based Learning and ROI
    Application Simulations Training Scenario Based Learning and ROI
  2. Professional Skills Training
    This example uses a conversational scenario in which learners can engage in a simulated environment and perform activities where they make choices and view the consequences of their decisions. They are challenged to perform better and understand and apply their learning through gamified situations.Professional Skills Training Scenario Based Learning and ROI
    Professional Skills Training Scenario Based Learning and ROI
  3. Awareness Training
    This example uses interactive videos to build awareness on Travel Security for professionals travelling to various countries. Decision-Making Scenarios are used effectively to put users into potentially hazardous situations and then asked to make a decision; and based on this, they could view their consequences and, as a result, learn the best practices in a better manner.Awareness Training Scenario Based Learning and ROI
    Awareness Training Scenario Based Learning and ROI
  4. Quality Training
    This example involves solutioning for the process conformance mandate of quality certifications. Scenarios involving potential roadblocks in the certification process and making decisions to develop a project management and collaboration tool is the key highlight of this training.Quality Training Scenario Based Learning and ROI

Can Scenario Based Learning Impact ROI Positively?

Certainly, the effective usage of Scenario Based Learning will impact ROI positively. Let me illustrate how we have achieved this.

Our usage of Scenario Based Learning for corporate training helps our customers see the following impacts:

  • Demonstrable gain for learners: Reflected in performance improvement and triggering the desired behavioral change.
  • Demonstrable and positive impact on business as learners gain new skills or improve their productivity.
  • Improvement on ROI.

Summary 

I hope this blog provides pointers on the possible ways you can use Scenario Based Learning for corporate training and see a positive impact on your ROI.

Need More?

Want more insights on how you can use Scenario Based Learning to create high impact corporate trainings and improve your ROI?

Schedule a call with our Solutions Architecting Team.

Source: https://www.eidesign.net/how-to-use-scenario-based-learning-for-corporate-training-and-gain-a-better-roi/

The post How to Use Scenario Based Learning for Corporate Training and Gain a Better ROI appeared first on eLearning.

Manufacturers Can Dramatically Improve Training ROI With This One Thing

Blended learning is a smart way to impart cost-effective and high-quality training in the manufacturing sector. Blended learning offers to combine eLearning, classroom training, and other modes to yield the best training results. It is interesting, engaging as it creates memorable experiences for learners. This post was first published on eLearning Industry.

How to Use the Flash Courses to HTML5 Conversion Opportunity to Improve Your ROI

Organizations have tremendous investment in Flash-based legacy courses. With the phasing out of Flash, the legacy Flash courses need to be converted to HTML5 so that they can support multi-device delivery (that is, the same course can run across devices from desktops/laptops to tablets/smartphones).

In this blog, I outline how you can use this opportunity of Flash to HTML5 conversion to adopt new and trending learning strategies that will help you improve the ROI on your training spend.

I founded EI Design in 2002, and for nearly a decade, Flash was the leading (and often the only) authoring tool. Globally, organizations have a major investment in Flash-based courses that is now causing the following significant problems:

  1. Most present-day browsers do not support Flash.
  2. Most organizations offer mobile learning, and Flash is not supported on the majority of mobile devices.

As a result, the organizations need to allocate significant budgets on Flash to HTML5 conversion so that they can run across devices—notably mobile devices.

How Can You Use the Exercise of Flash Courses to HTML5 Conversion to Improve the ROI on Your Training Spend?

As you embark on this Flash to HTML5 conversion journey, don’t just opt for a technology update (new courses look the same although they are HTML5 compliant) but use this opportunity by relooking at the learning strategies that can help you maximize the impact of the new courses you develop.

To improve the ROI, you need a series of measures to be in place including:

  1. Improving the learner’s interest and reaction.
  2. Adopting sticky learning strategies.
  3. Providing measures to push the application of the acquired knowledge.

As you embark on the exercise of Flash to HTML5 conversion, opt for the following measures. These will improve all of the above-said three aspects and create a positive impact on the ROI of your training spend.

1. Improving the learner’s interest and reaction.

You can add teaser videos to inform learners on how the new and enhanced approach will help them learn better and perform better. Highlight the flexibility of “learning on the go” and on the device of their choice. If you need to add the policy of Bring Your Own Device (BYOD), highlight this aspect too.

2. Adopting sticky learning strategies. 

During the Flash to HTML5 conversion, opt for redesigning some of the courses and adopt the current and trending learning strategies that can offer a more sticky learning experience. You have a range of options to pick from, notably:

  1. Microlearning
  2. Gamification
  3. Scenario Based Learning
  4. Story Based Learning

Use the Flash to HTML5 conversion opportunity to adopt techniques that resonate with modern learners and create a higher impact like:

  1. Videos
  2. Interactive videos
  3. Infographics
  4. Interactive Infographics

You can also look at different formats including:

  1. Mobile Apps for learning
  2. Mobile first designs (Fully responsive designs that are optimized for smartphones)

3. Providing measures to push the application of the acquired knowledge.

To push the acquired knowledge to application, opt for:

Performance Support Tools (PSTs or learning aids)

  1. Content curation
  2. Social learning

With all these measures in place, you will see an improvement on various levels including:

  • Learner motivation
  • Learner engagement
  • Better knowledge retention (sticky learning experiences)
  • Better application of the acquired learning on the job
  • Higher completion rates

All of these will lead to an improvement of the ROI.

Summary 

I hope this blog provides the required insights on how you can maximize the impact of the Flash to HTML5 conversion exercise and create a better ROI on your training spend. As I have highlighted, this exercise should not be just limited to technology uplift. Instead, you should use this opportunity to leverage on many measures outlined here and see an improved ROI.

If you have any queries or need any specific support, do contact me.

Need More?

Want more insights on how you can use the Flash to HTML5 conversion to improve your ROI?

Schedule a call with our Solutions Architecting Team.

Source: https://www.eidesign.net/how-to-use-the-flash-courses-to-html5-conversion-opportunity-to-improve-your-roi/

The post How to Use the Flash Courses to HTML5 Conversion Opportunity to Improve Your ROI appeared first on eLearning.