How to create a deployment package for Adobe Captivate 2017

Please follow the below steps in order to create a pre-activated package of Captivate 2017 and deploy it silently using command line:

  • Download Adobe Creative Cloud Packager (CCP) from your Adobe Licensing website (LWS) account.
  • Install Creative Cloud Packager and go to Start menu > All Programs > Creative Cloud Packager to launch it.
  • Select Create Package.

    CCP1

  • Specify a name for the package you are creating and choose a location to save it and license type should be “Serial Number License”. You may select 32 bit package for 32 bit Operating System and 64 bit for 64 bit Operating System and click “Next”.

    Captivate Silent Deployment

  • Enter the Serial key for Adobe Captivate 2017 and click “Next”.

    Captivate Silent Deployment

  • Select “Adobe Captivate 2017 & Updates” and click on “Build” in order to create the package.
  • Note

    i) You may also choose language from the available language list, however this will be used if serial
    key is multi-language.

    ii) “Match OS language” option is used to install Captivate 2017 based on Operating System locale.

    Captivate Silent Deployment

  • Once the package is created, please follow the procedure outlined below to deploy it.

Deploying Captivate package using Command line:

Windows

  • Launch command prompt in administrative mode by doing a right-click on the “Command Prompt” icon and select “Run as Administrator”.
  • In command prompt, navigate to the “Build” folder of the created package. For e.g. if the package is saved on the Desktop, then the path in CMD should be as below-

C:/Users/[username]/Desktop/package folder/Build/

  • Type the following command in order to deploy the package silently:

msiexec.exe /i  packagename.msi  /quiet

  • In order to monitor the silent installation, launch “Task Manager” and you will see there are three process of “msiexec.exe” running. One will be under [System] and other two will be under [username].
  • Installation will be completed once both the process of “msiexec.exe” under [username] are finished.

You may deploy all the packages in the “Exceptions” folder by following the below instructions-

  • Launch command prompt in administrative mode by right-clicking on the “Command Prompt” icon and select “Run as Administrator”
  • In command prompt, navigate to the “Exceptions” folder of the created package. For e.g. if the package is saved on the Desktop, then the patch in CMD should be as below-

C:/Users/[username]/Desktop/package folder/Exceptions

  • Type the following command in order to deploy the exceptions silently-

ExceptionDeployer–workflow=install –mode=post


Mac OS

  • Launch terminal window on Mac OS.
  • Give the path to the directory where you have saved the package.  For e.g. if the package is saved on the Desktop, then you may type cd desktop on the terminal window and press Enter.
  • Then type cd package folder on the terminal window and press Enter and type again cd Build and press Enter.
  • Now type the following command on the terminal window and press Enter

          sudo installer -pkg <install_pkg_name> -target /

  • The deployment process will be started now.

Resolve issues in published output (SWF) when your Captivate 2017 project contains YouTube Widget

When you insert YouTube widget in your Adobe Captivate 2017 project using Interactions menu > Learning Interactions and view the SWF output, you may experience the following issues:

  1. Video content getting truncated/cut-off in IE 11.
  2. Playback controls (play, pause etc.) do not appear when you hover your mouse over the video in IE 11.
  3. On Chrome and Firefox, You Tube widget doesn’t load.

Solution

  1. Download updated YouTube widget by clicking on this link – YouTube Widget
  2. Save the widget locally on your machine.
  3. Go to Insert menu > Widget and navigate to the downloaded YouTube widget and insert in your Captivate project.
  4. Publish the SWF output and YouTube widget will work fine on IE11, Chrome and Firefox.

How to upgrade your Captivate Subscription

If you have an active subscription for Adobe Captivate, you are eligible to upgrade to the recently released 2017 release of Adobe Captivate as part of your subscription.

To upgrade your subscription, follow the steps below:

  1. Uninstall the existing version of Captivate that you have on your computer. You may do so using the following procedure:
    • Windows: Navigate to Control Panel and select Programs. Now choose the version of Captivate you wish to uninstall and click Uninstall.
    • Mac: Navigate to Applications > Utilities > Adobe Installers and select the uninstaller for the version of Captivate you wish to uninstall.
  2. Download Adobe Captivate 2017 from the list of links in the document, Captivate downloads.
  3. Once the files are completely downloaded, double-click to start the extraction and follow the on-screen prompts to install the product.
  4. During installation, you would be prompted to sign in using your Adobe ID. Enter the Adobe ID and password for the account for which you have an active subscription to Adobe Captivate.
  5. Follow the on-screen instructions to complete the installation. On successful installation, launch Adobe Captivate 2017.