Each year, Mindtouch, a customer-success driven SaaS organization, publishes a list of top 100 content experience strategists.
A content experience strategist is someone who “has a key strategic and tactical role to enable customer success and self-service through content delivery across the customer journey, delivering best-in-class customer experience. This role coordinates cohesive knowledge capture and content strategy across all documentation functions: marketing, sales, support, professional services, product, and training.”
Going by the trend, Mindtouch has published a list of top 100 content strategists for 2017. Access the list here and vote.
One glance at the list and you will see that our own community members Lieve, Kevin, and Ugur feature in the list.
Lieve, aka Lilybiri, needs no introduction. Ask any Captivate user, newbie or seasoned, and he/she will have nothing, but praise and admiration for Lieve. Her blog is a goldmine of anything and everything Captivate.
Dr. Ugur Akinci, a technical communicator and information designer, is a seasoned content experience strategist and has worked with Fortune 100 organizations. His blog, again is an exhaustive repository of videos, tips and tricks, and career advice for technical communicators.
Kevin Siegel, author and instructor, is the founder of IconLogic Inc. He is a certified technical trainer, has been a classroom instructor for more than 15 years, and is a frequent speaker at trade shows and conventions.
At Adobe, we are grateful to Lieve, Kevin, and Ugur for their time and contribution to the Adobe eLearning Community portal. We hope nothing but the best for them and wish them more accolades for the future.
To vote, visit http://bit.ly/2x3ZFp5. The poll closes soon, so please hurry!