Interactive video learning is becoming more and more popular today, especially among younger generations. For the trainer, creating effective training videos has become essential if he wants to be able to engage his learners. Knowing that this challenge is shared by learning professionals everywhere, here are some tips on how to take advantage of video in training in order to maximize results. This post was first published on eLearning Industry.
According to a 2016 study published by Harvard Business Review, 90% of companies will compete on the basis of the customer experience they offer. But in order to offer outstanding customer service, companies must ensure their teams are fully aligned and trained at all times. How to overcome this challenge? Learning Engagement. This post was first published on eLearning Industry.
Over the past few years, the software publishing market has seen exponential growth and all signs indicate that this is just the beginning. The growth is there, but so is the competition – growth alone is not enough. The way software companies manage this growth will decide their future. This post was first published on eLearning Industry.
Traditional training methods are too expensive and poorly adapted to current market needs. However, it is precisely because software is such a complex tool that it requires constant training. If client training and support is not adapted, you will quickly hit both a financial and human breaking point. In this article, I’ll demonstrate the importance of software customer training. This post was first published on eLearning Industry.